ABC Pet Care

It ABSOLUTELY shocks me that this location only has 2 stars!!!!! Either they got new staff or some peoples standards are ridiculously high.We originally went to an animal 'hospital' which was wonderful, but they wanted to charge an enormous amount to pull a tooth... so we called many many veterinarians, all weeks to months out for an appointment, even other ABC clinics. We called ABC CLINIC on Old Vail road and they were immediately kind, caring & concerned for my dog! They basically got me in within the week.I arrived at 7:30AM, staff was very cheerful & approachable. They explained everything we'd need to know, took our dog back and we left.Rachel called around 11:30AM letting us know that our fur baby is out of surgery which went great and she was in recovery.We picked her up around 3:30PM. (pick up time was between 3-4) They, again, explained what went on and what we need to do and watch for over the next few days. Dr. Rice stepped out and chatted with us for a few moments. It was very nice and refreshing.Doggette E Dogbee the 3rd - "DOG" for short - also gives 5 paws and will be back next week to say hi to all her new friends!

Although some may hv a pleasant experience. That was not the case when I brought my pets to this clinic Never again, very rude and disrespectful . Both the veterinarian and her technician. Clearly they do not treat everyone the same. Which is very unethical and sad!

Some of the staff seemed a bit rude or not very welcoming/friendly. Came for a concern for my dog and asked while there at beginning of appointment about getting updated shots for him. I forgot to bring it back up, but they also did mention if nothing was wrong w him (nothing was) that they would do so. Did not get done

I had to bring my small pup to get her teeth cleaned as an emergency and the staff at ABC went above and beyond in taking care of us. I usually take her to the clinic on Craycroft (also a great place) but I couldn't get an appointment within my strict time frame. Major shout out to Tammy the Clinic Manager who was incredibly accommodating with my panic (and my dog's) and my tight schedule. My poor baby ended up having more issues that went beyond her hereditary bad teeth and I'm so incredibly grateful for the staff here. Dr.Rice really put both of us at ease by breaking things down in detail and I know my baby is in good hands with them. Thank you so much for all your help I can't thank you enough

My dogs had their teeth cleaned here. I normally go to the location on 22nd but one of my dogs needed tumors removed. They performed mass removal & teeth cleaning during the same appointment. Dr Rice & crew did a great job with my dogs.

This has to be the most honest, caring and down to earth place in town. They really care and I am so thankful for them. From the office staff, that called me the minute, they had a cancellation to fit us in the next day. The vet was fabulous! What a great experience.

Got a heartworm test for about half price of my in Tucson vet. And saved me an hour commute round trip

The staff working at the old Vail location is not very nice & the vet tech in the back would NOT cover my dog's head with a towel after I repeatatly told her that was the Only way it would work for my dog ... due to EXTREME anxiety ! Unfortunately she crapped all over her!! I'm a retired nurse , so I know a little about working with patients (dogs ) , she was too adamant about doing things her way, she got what she deserved if you ask me !We have never had any problems with the country club ( now broadway Blvd) location !Everyone is so down to earth , & very nice ! We will continue our care with ABC , BUT, only at the broadway location !Thank god we've got a choice

They Dont seem to be very compassionate here a procedure was done on our dog on a Wednesday later afternoon to take out foxtails he was sent home without medication and the next day he seemed worse than when we took him in we called early afternoon on Friday about 12 and asked if there was something that could be done for pain and antibiotics to avoid infection they said the vet was held up they would ask and We ended up calling again at 3:30 hopeful we would hear back before closing for the weekend at 5 and they said the vet was still busy well we never got a call back and now they are closed for the weekend and I am left with a dog in pain and now having to take him to the emergency room because the injury had since worsened and it looks so much worse and our dog wont even move Update: we have just finished with the ER vet and ABC pet Care left one of the foxtails behind in our dogs paw it began to abscess and travel which could have been lethal!!!!! our dog had to be sedated to be able to reach it and remove it and now will require more care than was needed before purely due to the negligence of this place I am requesting to speak with who ever is in charge of this facility this is not okay!This is an update to a previous review I would personally like to thank Tammy And Liz both ladies were wonderful and so apologetic and attentive about our situation even the owners did all they could to make it right we understand mistakes happen and just wanted to say thank you all so much for being kind and helpful and mending the situation for us!

Great setvice at a great price! Great place for shots. Great vet services too. Highly recommend.