Tropical Smoothie Cafe

I LOVE the smoothies that they offer. Based off of that I would give it 5 stars. But I got some of the food for the first time yesterday. I got the Santa Fe chicken quesadilla and that was amazing!! It had a really good flavor. As my side I ordered the kale/apple slaw. And that's literally all it was. Some of the kale pieces looked to be wilted and there might have been just a little bit of sauce on there. If everything was fresh and it had more of the sauce on it I feel like it would've been really great and tasty. The sauce to dip the quesadillas in was awesome too. I had DoorDash deliver and I loved the little box that the quesadilla came in. Other than the slaw I would still order from here again.

Truly never disappoints! Love the avocalda half turpinado. Visit weekly & theckids love it as well. Always do curbside & theycare quick & efficient & always polite.

I arrived at 9:50am December 16, 2021. The women working looked right through me. Didn't greet me, didn't say a word. Just continued working as if there were no customers present. Then after waiting for about 5-7 minutes, without even looking at me, she states "I'll be with you in a minute". 2-3 minutes later, a women who looks opposite of me walks in. After a couple seconds of her standing there, the women comes from the back and greets her, asks her in the most pleasant tone " we're you dinning in or picking up?" The women says "I'm picking up for_____". So the lady assists her until her order was complete. Then continues to ignore me until she realizes that I wouldn't go away. So finally after about 10 minutes total from the time I walked in until the time she begrudgingly had to acknowledge my existence, she asks in a monotoned voice "do you know what you want?". I said "you know what, I'm just not going to order anything from this establishment." And I walked out. Like seriously!! This is 2021. I've decided I won't tolerate randos micro-aggressions anymore. I work hard for the money that I earn. I am going to spend it at establishments that are honest, treat everyone, not just certain people, but everyone, with dignity and respect. Just because you weren't directly rude doesn't mean you weren't indirectly rude. And it was apparent when another customer walked in. Maybe some day, this establishment will hire people who understand how to exhibit customer service the way Smoothie King seems to. I would give this place zero stars but that isn't an option on here. So, I guess 1 star will do.

I've been to this location about a dozen times. I really like their food for a quick bite. Love the wraps, especially the Buffalo chicken! I typically get a jetty punch smoothie as well. The jetty punch is awesome when blended well! But about half the time I have to re-blend it at home. I think that this is probably the only inconsistency I have come across. But overall, I think they're pretty solid. Would recommend for sure.

AMAZING. Best tropical smoothie location EVER. Great customer service and great quality food, let's not talk about speed. Super fast lol. I love this location,

Staff is very friendly, food is good, and the smoothies are amazing. They keep the place very well cleaned and the waits aren't bad at all! Definitely a better choice than other smoothie places, they use actual ingredients so you don't get those weird fake food tastes. I loved coming here and definitely will be back!

Came here for lunch and really enjoyed their smoothie!! It was super fresh and tasty. I had the island pacific... I can't remember exactly what was in it but it cc was bc a green smoothie. I also got the half sandwich chicken salad and although it was good, I think next time I would get a different sandwich or wrap. I was the second person in the restaurant and by time I got my food, there was a nice crowd waiting for their food/drinks. You can get half. Sandwich with smoothie Kids meal with smoothie or drink Or regular sandwich with add on of a smoothie Great little lunch spot off 2920

I'll start by saying that Tropical Smoothie Cafe has the best options of any smoothie place in my opinion. I like the variety they provide and I think the size is a good value for your money. The Bahama Mama is the best smoothie I've had anywhere and I find myself craving it from time to time. However, I've never had a good experience at this location so I don't feel I can rate it any higher. The first time I ever tried this location, I ordered ahead online. I ended up waiting THIRTY minutes past when my smoothie was supposed to be ready and there was still no progress. I finally approached the counter and the staff realized they had skipped my order. I understand accidents happen, but they were standing around on their phones behind the counter while I waited by the pick up area and they never asked if I needed help. They also didn't apologize when they realized my order was missed. I filled out a survey online about the experience and the manager called me same day. I did find that impressive since it shows he clearly cares about his business. However, he assured me that he would send me a few coupons and wanted me to come back and try their smoothies again on the house. I never received those coupons. Regardless, I decided to give them another try and had a similar experience with waiting the second time. I haven't gone back since simply because it's a bit of a drive for me that I can't justify when you also have to wait that long to receive your order. If you have the time, then I do think this cafe is worth trying! The smoothies and food are good, it's just service that is seriously lacking.

I've eaten TSC several times and even out of state. Never had I ever had burnt literally charred pieces of veggies to where I can't even determine what it is. It takes like old pieces from a grill. I have no idea why it would be okay to SERVE this. I called back and the Caucasian female who made the order was not helpful. I am pregnant and very particular.. can't eat everything. She did not offer to remake or anything. I am aware of how this should be cooked of course grilled but not BURNT to were I have to pull the pieces out of my mouth before I choke. DISGUSTED

First and foremost I wasn't even greeted when I walked in the door. The two girls behind the counter just starred at me like I was crazy. Then I asked for no bacon on my flatbread, and we'll as you can see by the pic that didn't happen. It was an online order so it was spelt out clear as day. Now I'm wondering if they removed the white chocolate from my smoothie like I asked. Please do better!