Tennessee whiskey tours

Tom was our driver for the Jack Daniels tour and he was fun and so knowledgeable of the area. He provided us a history of Jack Daniels and Uncle Nearest as well as a new distillery opening in Shelbyville. I would highly recommend using Tennessee Whiskey Tours.

Frank the driver and Chip the tour starter were funny and very accommodating.The trip is an hour and a half from Nashville.It's nice knowing you can drink and not have to worry about it.Great work!

We went on vacation to Nashville with a group of friends and booked the Tennessee Whiskey tour which takes you to Lynchburg to the Jack Daniels distillery the weather was not the greatest but we started out for Lynchburg with out driver Frank who was informative and funny then our tour guide at the distillery was Kim and she was the best so knowledgeable and absolutely hysterical definitely one of the best things we did

Booked this tour through Marriott. It leaves by the Omni. Frank was the driver Chip was the story teller before leaving. You need to be on time. It takes 1 1/2 hours to get to Lynchburg. The ride can be a little rough on a bus. Frank was safe and super friendly. You can drink and eat on the bus. They do not tell you to wear comfortable shoes but you had better. You walk outside a lot. You will need an umbrella if it rains. Stay with your group during the tour. You will not have a lot of free time in town after the Distillery Tour. You may be able to hit one or two shops. Overall it was fun.

We booked this tour from Trip Advisor and it was okay. For $99, it included a charter bus back and forth to Lynchburg (about an hour and a half each way) and tickets for the whiskey tasting tour. The bus was a little late but was nice, air-conditioned, and had outlets and USB ports. I napped the whole ride! I wish they had told us in advance that the distillery only allowed VERY small purses inside, but they had free lockers. The bus driver also let me keep my suitcase in the storage on the bus, and someone stayed with the bus the whole time.Our driver and tour guide were friendly and funny. However, the tour seemed really disorganized. When we were almost to the distillery, the tour guide announced that we had different time slot options for our tour, and asked passengers to raise their hands for the time they wanted. He assigned the 2 large groups of 10 people to the tour they wanted first. We would have much rather done the first tour, then had the rest of the time open to hang out in Lynchburg Square and eat before the bus ride back, but the way he assigned groups was messy and confusing. Then he forgot which groups he assigned people to, and when we got to the ticket line, told us there weren't any slots in the last group (our second choice) left and we might be split up. I was about to raise hell..... we signed up for this to spend time together... but somehow, they got us into the same group. We paid just as much money for our tickets as the large groups did, and we should have an equal opportunity to choose our tour times without being split up. The tour company should really have guests choose their desired tour slots when they first purchased their tickets.The tour guide also recommended a bad restaurant to us... he talked about it during the whole bus ride... it was obvious they were his friends or give kickbacks for referring entire busloads of people.

Bad customer service over the phone. Called them to get availability for a tour out to the Jack Daniels Distillery for a bachelor party. Mentioned we had a group of 10-11 people and they each would be calling in to make payment, they said they prefer one payment in full, but didn't take it as a only option. I relayed the information to the group and one of the members in the bachelor party called to book a ticket for himself and the respond from the company wasn't great as they seem bothered by taking individual payments, that in reality it would be 2 to 3 people per transaction. Plus even it it was 10 or 11 individual transactions I dont get why it would be an issue. Anyways that service was unacceptable from my point of view being in the Customer Service field for many years.Booked our tour with another company that was a bit more money, that provided us a private link for payment, a private bus, and a tour guide.

From our interactions with Frank the tour driver to Lea our tour guide at the distillery, we came back feeling like we had a great time and well worth the money. Jack Daniels distillery is quite the amazing place. Lea was great to listen to, and really gave a comprehensive tour. I would definitely recommend this tour.

Our driver was funny, kept everyone entertained while waiting for others to board. The tour itself was amazing & I wasn't bored at all. We had the 12:45 tour time, so there really wasn't a lot of time for shopping and eating before the tour. Had to choose one or the other. Which is why i gave it 4 stars. The other downfall was not being able to buy our picture, that was taken before the tour started, girl at the counter couldn't find it but it also didn't really seem like she was looking. A retake was offered but we didn't have time to wait bc our bus was leaving soon and we didn't want to get left behind lol.

Tom, our driver, was very knowledgeable and professional. Trip was smooth, and while the ride was comfortable, the air conditioning couldn't keep up with the heat (so 4 stars) Jack Daniels tour was exceptional and the guide was terrific. Took Tom's recommendation for lunch and got some really good BBQ at a good price.

Our bus driver, John, was fantastic. He was very knowledgeable, funny, engaging and well organized. I appreciated all the history he shared on the way down and back. Please know that because of the time it takes on the road there and back, along with the length of the distillery tour you'll have very limited time to explore the tiny/quaint town of Lynchburg. Just enough time to eat or shop.