Shake Shack International Plaza

I haven't been to a Shake Shack in a while. The last time was during a layover at the airport in Charlotte. All I can say is that the service here was way better.It was the Black Truffle Burger that lured me in. I've heard so much about it. What I didn't know is that it can be ordered as a single or double burger. I ordered a single. It was so delicious! The black truffle aioli was enough to win me over. I didn't taste a whole lot of gruyere, but it was there. The fried sweet onions were perfectly crispy. I even liked their potato bun, which I typically don't like. I hope they keep this one on the menu. I was very tempted to get the Black Truffle 'Shroom Burger because it looks amazing in the pictures. That will be my next order. Everything was great! They have an automated system set up for contactless ordering. I chose to order at the counter. The staff is very helpful (unlike the locations at the airport). They will bring the order to your table when it's ready. The restaurant was clean. There's somewhat limited seating. I was there early when it opened, so seating wasn't a problem. I walked past it around 3pm and it was super busy. You can always place a takeout order, and take it to the food court if needed.This newest location of Shake Shack is a great quick service option on Bay Street.

Fresh, hot and juicy is how I describe Shake Shacks burgers. Fries were crispy and well seasoned. I ordered a double black truffle burger that was laced with a truffle mushroom aioli sauce and topped with crispy fried onion strings. This was burger heaven. Upon walking in, you place and pay for your order on the kiosk, take a number and your food is brought to the table, hot and fresh. This location offers outdoor seating, but we ate at a booth inside. Great gourmet tasting burgers without the high price.

Had a great experience at this location; I have had great experiences at other Shake Shack locations but you can tell this location puts in that extra effort to make it stand out; food was great as always; props to the manager.

The burger was the exact flavor/characteristics of a hearty, greasy but fresh-tasting burger. The truffle sauce was creamy with a strong truffle flavor. It hits my craving itch. The french fries were pretty basic crinkle cut fries. The price point was fair considering the ingredients felt more ready-made and fresh than a typical fast food place. The place was very very busy.

Gary, the GM was extremely welcoming and hospitable. He helped us with the kiosk order and refilled our drinks. We also observed him greeting customers, cleaning, checking tables, and working in the kitchen. All of the staff were also very friendly and helpful. Will definitely come back with friends.

Terrible. $16 3oz of mediocre chicken and some basic crinkle fries@$5.00. Not going back. @International Mall