Publix Super Market

This review is for vaccinations at this location's pharmacy.This is the location where I have received my last two flu shots, and today, I had the first of my COVID vaccine series. For flu shots, you can walk in and request a shot. That process takes about 15 minutes, between filling out a form and having them verify your insurance. Usually, there's some sort of Publix gift card associated with getting your flu shot there.For the COVID vaccine, you need to sign up online. Right now, you really should try to sign up as soon as they drop more appointments (usually at 6 or 7am a few times per week, check your local paper). It took 20 minutes of my cellphones refreshing before I was able to get into their scheduler, but after that, everything couldn't be easier. I was able to go to my local store, and the whole in-person process from there was less than 20 minutes, from filling out the form, getting the shot, to waiting for 15 minutes (in the store, can wait in the observation area or browse the aisles). Much easier than the reports from the county COVID programs!

Shopping is rarely a pleasure at this Publix location. Only three registers open (although self-serve registers were available) on a busy Friday afternoon. Waited in line for several minutes. Register did not ring up advertised BOGO deal. After pointing it out, card was credited. Female manager bagged my groceries. Got home and two prepared items for a dinner this evening was missing. Called customer service and the rep said to bring in receipt next time for credit without an apology or solution. Publix has delivery... why not bring me my items? Even offer to park in pick-up... something. He apologized when became frustrated and I asked if the items were turned in; he confirmed and then apologized (like pulling teeth). Drove back to the store and waited in another line. The male rep asked what I needed and I told him a bag was left out of my cart. The female manager (who left the bag out of my cart) told him it was at Instacart fridge. He brought it back to me and neither apologized for the inconvenience or even, "have a great day" or "thank you for shipping Publix!"Winn Dixie sounds like a much better option in the future.

Over the last 8 months or so, I've experienced more and more subpar available food in this store. And the straw that broke the camel's back was the rude pharmacy tech on the phone.I shop(ped) at this store often. We're talking several times a week.On multiple occasions I've had green beans in packages without dates, so I can't tell which are the most recently put out bags, that have gone bad in a few days....I've seen an entire display of way under ripe bananas and NONE available to eat that day, other produce that just looked terrible and inedible (beets' greens)...On multiple occasions I've had deli meats where I order only 2-3 slices of one or 2 meats and a slice or 2 of cheese and found that the meats don't last past that day. I've shared this with people in the store, even while waiting in the deli line. And I package them in zip locks when I get them home. Then not to long ago, there is a dirty dining report on several Publix's delis and THIS ONE was one of them! Ewwww. In addition to the bad food they are giving to customers to buy, the employees behind the deli counter are incompetent and don't care what is said or done while customers are waiting for them to stop bitching or complaining about one thing or another and are just slow. Seems they need a new deli manager.I've also seen the entire stock of a particular item on the shelves in the ethnic section EXPIRED and had to bring it to the store manager's attention to pull from the shelves.Yesterday, I called the pharmacy (I moved from the Gandy store to this one) in response to a message they left while I was out of town and help straighten out insurance information and was cut off and unable to explain the situation in a sentence or 2...as it turns out there was a change in the Rx, anyway and planned to have the order filled once corrected but found a better, cheaper route with actual customer service that understands what customer service is.I thought and hoped this store would actually be a great store. I've shopped Publix my entire life. This is a sad excuse for a Publix.One star for the bakery - and the manager. And one star for the meat guys - they are great too.I'll be going back to the Gandy store.

This is not my normal publix, I usually go to one on Bayshore! But occasionally I will go here if I'm in the area for work. This publix truly did an amazing job on the whole beef tenderloin I specially ordered for a party I was throwing. This was my first beef tenderloin attempt at home and I was nervous to mess it up, especially since it's an expensive piece of meat!! the meat manager at this publix hooked it up and did an amazing job, trimming the fat and tying it up for me. They found the biggest cut they could for all my guests and it was the perfect amount! They even gave me tips on how to prepare it at home. It turned out amazing and all my guests loved it! Publix always goes above and beyond for their customers and this location in particular did a great job taking care of me

Food: This is where the loss of a 5 star rating came from. Unfortunately, the produce, for whatever reason never seems to be fresh here. For instance, I bought 2 cucumbers yesterday and out of all of the cucumbers, mine looked and felt the best, but compared to the Publix on Gandy, these would be the worst ones left. The peppers were black and the cucumbers were squishy. Not sure if the temperature is off, because if the Publix on Gandy can offer fresh produce, this location should also be able to! Yesterday wasn't the first time I've been disappointed! Cleanliness: I've always had a pleasant experience here and never see the store look unorganized or dirty. Parking: With the renovation of Publix, they also repainted the parking lot lines and added in new shopping cart returns. They're sort of hard to find in the parking lot, so most people are too lazy to return their cart :/ Pricing: fair. There's "always" a BOGO special going on here. Weekly specials run from Wednesday to the following Wednesday. Employees: Publix has always done a wonderful job of hiring passionate and caring individuals. They're always willing to help me locate an item, bag my groceries, and help me to my car. Great service!

These pieces of sh*t towed my car while my family had a 30 min breakfast behind their store. And left my family with 4 children stranded. Pubix will not be where my family shops in the future. They have literally screwed themselves from our business to keep us from parking for a few minutes. Behind their store. Way to go idiots.

I travel to Publix on Neptune on a regular basis, however, every time I go to the deli where it's the hot food, the Asian lady there will not help me. I said excuse me can I get some help herself and a young man both looked at me and continue to do what they were doing. She proceeded to grab something out of the trash like a receipt show as I stood there on my lunch break, trying to get hot food so I could eat hot food for my dinner. however, she did not acknowledge me. Neither did the boy so I proceeded to go get a cold sandwich for my dinner. Spoke to somebody named Jeremy and made a complaint. However, this is not the first time that she has ignored me when I've come I don't know why she doesn't like to wait on me. I don't know why she doesn't like to help me however I am done. I'm very upset and something has to be done with. I don't acknowledge the customer there when she clearly seen me. I spoke to both of them and they just looked at me and looked away, not a customer at Neptune Publix Tampa, FL 33629

It's a sad thing when the person, specifically Bryan, doesn't say hello back when you take the time to greet them. I would think he would be greeting me. Doesn't tell me the total, rips the receipt out and gives it to me, no "thank you" "have a good day" nothing. So I said "I guess you don't speak?" To which he says some goofy thing about him having a good day. It's just so sad the way customer service is. I used to justify public prices because I got a good experience every time I came here. That is becoming a rare occasion these days

I usually take my grandmother shopping, however this time I wasn't able to help her due to a phone call I needed to take. By the time I walked in my grandmother was checking out. I asked my grandmother who helped her she said a young lady named Ash, now my grandmother has her "moods" and it takes a very patient person to deal with her. I just want to say a big Thank You!

Far and away the least friendly publix staff i have ever encountered. I walked in and ask for some help and they acted like i had inconvenienced them in such a major way when the employees were just standing there at customer service doing nothing. The woman i spoke with had attitude and was being short with me before i even spoke a word to here. I will not return to this location.