Empire NY Pizza

Absolutely the worst food someone has ever brought to me by car. If the driver had a conscience he would have done the right thing and somehow lost my order. A good tip was left on the card for the delivery; I should have been spared. So bad its almost funny.

Disgusting, cold and obviously recently frozen food. Rude service on the phone and in person. Do not order here ever! While staying at a hotel near the Tampa airport, we decided to order some food here as there was a flyer in our room. When I called the girl on the phone was quite rude and seemed very unhappy. When she asked if I would be paying with cash or card I said card and she said" can it be cash?" . What? I said sure and I am glad I did as once the food arrived we realized that it was garbage and started reading reviews on yelp. One reviewer mentioned that there card info had been stolen by someone from this establishment so I am very glad I paid cash!The food was cold, soggy and tasted like microwaved frozen food. My wife's gyro had less than half an ounce of very dry meat with a lot of salad. The eggplant parmigiana sub I ordered was very wet and tasted horrible. My advice, never order from this place!

Yummy pizza!! My boyfriend and I were skeptical ordering from here based on recent reviews, but we decided to go ahead and order anyway. We ordered a large Margherita pizza and it was very good! Delivery was quick and the service was good as well. I don't have anything bad to say about this place.

This food is the most discusting and revolking food that I have ever had delivered to me. I called at 7:20pm and called back at 8:40pm them telling me he was on his way up the elevator. Next thing you know 20 minutes later still no one. Finally he shows up, all of our food is completely cold. Not even warm. Completely soggy you couldn't even tell what it was. It was discusting and we sent the food back with the driver. We called back saying we want a refund and all they said was "no we don't have a manager. You just want free food." "We can't give free food to everyone who doesn't like our food" my mom called him an asshole and this place needs to be shut down and they need to stop putting flyers underneath doors of really nice hotels. Botton line don't EVER order from this place. Its DISCUSTING.

Terrible service. They said it would be about 55min but 2 phone calls and 2 hours later they showed up with cold food. Called to complain and they said to call back tomorrow between 2-5 for the manager. Asked then to pic the food back up and give me a refund (driver still in parking lot) they said they didn't know how to refund with their credit card machine.

Took 1.5 hours for delivery. Workers were rude on the phone, when delivery finally came he was very rude, tried to blame it on us, forgot the pop (that we still paid for), hot sauce from the wings was spilled all in the bag and pizza box was ripped. I would not reccomed getting delivery from this place. Pizza was ok so maybe picking it up is a better option.

The delivery may take a while (based on other reviews) but I ordered and waited at the restaurant and it only took a few minutes for a large pizza to go. While waiting, I met the family who owns and works there. They were so friendly and the pizza was great! I'm from NY and I really appreciated the NY style goodness. I would definitely go back and would recommend to others.

Horrible! We waited an hour and a half for our food. We called 5 different times and was hung up on twice. The chicken tenders and calamari was almost black, the breadsticks were, literally, in a puddle of grease. Seriously, you're better off going to McDonalds. They don't even deserve 1 star.

DO NOT ORDER HERE as it took nearly 2 hours for our food to even show up! We called at 7:02pm, to a man who off-the-bat seemed frustrated. The man on the phone said 45 minutes then immediately hung up. Around 8:12pm, I called back wondering where my food was. The man cut me off before I could get my question out with him saying "he's 5 minutes away. He has three orders" then again, hangs up. FINALLY, around 8:50pm the delivery man finally showed up. Who also seem frustrated (rightfully so) but he ONLY had HALF my order. So my last call to the pizzeria resulted in some profanities from the man and a hang up. Needless to say, I gave the food back and asked for a refund. Absolutely the worst customer service.

This was DISGUSTING!!!! I feel bad for whoever doesn't read the reviews first. I ordered my food and it took them 2 hours just to get here and I called at about an hour and a halfway and the said the driver left 45 min ago! When the driver arrived and I got the wrong drink, the gyro I ordered was completely cold and wrong. I would never go here again.