Crumbl - Westchase

Easy to order with the touchscreen kiosk. My order was ready very quickly. I like how they ask if the cookie looks good to you before closing the box.I tried the caramel shortbread cookie with Twix. Overall it was a good cookie. It was very soft and I prefer my cookies crispier so not perfect for me in texture but good taste. It also tasted better when I warmed it up.

I love Crumbl Cookie and I was happy to see this location open! Recently I ordered a holiday special which was the Willy Wonka red velvet cookie. It came out right away and it was soooo delicious! I wish I had gotten two.

Crumbl Cookies in Westchase is conveniently located at the corner of Sheldon Ave and Linebaugh. The app makes it very easy to order, and their cookies look delicious. I'm told they're delicious too. The service is great, but they're a bit on the pricey side. I would have liked to see 1 gluten-friendly cookie option. This is the reason I didn't give them 5 stars.

Yikes What happened I ordered the big box of a dozen cookiesLots of people milling around waiting for their cookies apparently they bake as you wait At least 5 people working preparing cookies I need to add this information because it bothered me a bucket of raw eggs right next to the register at front Finally got my cookies after waiting over an hour They were pretty enoughGot them to their destination and most of the cookies were undercooked almost raw inside.Maybe the cookies are good but my pink frosted circus cookie was too undercooked to eat

Crumbl Cookies is hugely popular these days. Glad there's a location in the Westchase area. Be sure to order ahead or go during the off hours or else the lines can be out the door! Overall, I love the rotating selection of cookies that they have. You can find your traditional cookies like chocolate chip or oatmeal but also get pretty unique flavors like caramel peanut. The shop is small but bright and inviting and aims for efficient movement of people. Overall, solid place to go for more unique cookies and a good option if you want to gift something unique to someone :)

I've ordered in person and on the app. Never had an issue. The workers are quick and nice. Cookies were fresh and delicious. Definitely recommend!!

I don't want to rate this place too low because I love crumbl cookie in general but this location isn't like the others. They've been open for a while now and it's stillNot organized. Don't even bother with the app, I've actually gotten my cookies faster ordering there than ordering ahead on the app. The cookies are always a hit or miss. They're either on point or sloppy, guess it depends on who is working that day. Found a hair in one of my recent cookies... which was a bit of a turnoff but whatever. I rather just make the drive to clearwater crumbl cookie which sucks because this one is literally 2 miles from my house.

Have been here a handful of time , it's usually very crowded with a line going out the door. Every week there are four new cookie flavors. With chocolate chip cookie always being on repeat. We usually come by and try all of the new cookie flavors , a box of four cookies is around 14.50. This review of based on Customer Service and consistency. There are recipes for cookies so I'm not sure why the flavors would be inconsistent. Sometimes the cookies are good , sometimes not so much. If you come in at 11 PM and they close at 12 AM you will not get any customer service. You will get glared at like you are bothering them. Understandably a bunch of high school kids working with no management. And if you're still at the register for a few minutes there will be no service. I eventually figured to go to the kiosk if I wanted to order cookies. All of the cookies were either rock hard or undercooked. A couple tasted like it has been sitting out all day and definitely was not warmed, as chocolate chip usually is. I would say the outlet location is much more consistent.As another reviewer said there is no direction or quality control with the foot traffic at this location. There is a very small waiting area. Online orders, walk-in's, and customers waiting on their orders are all jumbled up with no direction or much space to stand. When the cookies are made fresh and correctly, they are delicious. Unfortunately I do not want to take my chances again with a $4 cookie. I would rather to get boba :)

New cookie shop in town, and right down the road from me. That could be dangerous. Attached to the adjacent Wild Fork store... on the linebaugh side. Easy enough to find.Walked in, quite a few people present (16-20 people). Small customer area... not well planned in my opinion. Turns out about half the people there were waiting for cookies to be made, the other half waiting to order. Line moved decently fast, though.Ordering is easy... Staff is friendly, although seemed a bit flustered (and that could be due to the lady in front of me, who first was on her phone when time to order, and then could not make up her mind!)... but staff handled it nicely.I ordered 2 molten lava cookies, 1 peanut butter cookie, and one milk chocolate chip cookie. I was told there was at least a 10 minute wait for the molten lava cookies, which I said was fine.Got my cookies are a short wait, and they are in this long box. I was on my motorcycle... and I was hoping the box would fit in my saddle bags. Nope... didn't fit, so one Molten Lava got a bit squashed. That is ok... I figured it had volunteered as a TEST cookie, and was eaten first when I arrived home.Cookies are served warm (and some are served chilled, LimeAde for instance). Actually were pretty hot.... very soft. But got them home safely except for the one casualty mentioned earlier.Molten Lava - more like a slightly crispy brownie than a cookie, and stuffed with molten chocolate syrup! Very tasty! These could be addictive!Peanut Butter cookie - kind of soft and seemed partly raw inside. Aroma was better then the flavor... but still ok. But probably won't order again. Like eating slightly gritty mush... bleh.Milk Chocolate Chip cookie - soft, but tasty. I do prefer a dark chocolate to a milk chocolate... not into the super sweet stuff. But a tasty cookie. Still seemed raw in the middle... but a lot of people like the cookie dough type cookie too. Me, not so much.I did cut up some cookies for my Yelp research, and tried to get pictures of the cookie interiors... and the less cooked parts are pretty obvious.Prices are pretty high. 4 cookies cost me $15.12 with a 15% tip.I sure they will be very popular with the majority of people... just kind of average to me, though. But then I bake cookies the way I like them, rather than buying them... usually at least. It was time for a Yelp review so I did it! :)

Went in on Sunday to buy some cookies. Walked in the door and waited for a few mins to some loud ear piercing beeping. COOKIES ARE DONE I YELLED! Nobody came to the counter. Finally I ordered off the kiosk and they said they would call when it's ready. After a few hours I tried to call and found out they are closed but left the door open. Yup that was me who probably set the alarm off because someone didn't lock up. Now my sister picked up the cookies and they just replaced three of them with generic looking chocolate chip cookies. Needless to say I got to go shopping now for something more presentable to bring as a desert.