Crumbl - Spring Hill

Was driving by and had to stop and try these because I've had them from another location, and they were great. The ladies there seemed helpful and made sure they were ready if I had any questions. The tablets were pretty straightforward and user-friendly to place my order. I went ahead and got the 4 cookies package and ordered the snickerdoodle, Reeces cup, chocolate chip, and their specialty layered jam cookie. They didn't take long at all to get me my order, and I took it and happily walked out to the car so they couldn't see me immediately start chowing down on the cookies.As soon as I opened the box, I noticed my Reeces cookie didn't actually have any Reeces on it and didn't look like their example. I debated going back in, but I love Reeces, and their sign did say to let them know if the cookies don't look right, so I figured it wasn't a big deal. What I failed notice about the sign is that it didn't say anything about them needing to be nice about fixing it. (To be fair though, I didn't think it had to, but silly me!) I smiled and softly told her my Reeces cookie was missing my Reeces on it (I didn't want to draw attention) and WOW! The annoyed, stink face I got back had me looking behind me to see what caused it, and since Harry and Lloyd weren't standing there about to make the most annoying sound in the world, I realized that look was for ME!! She took my box, sprinkled a passive-aggressive amount on to my cookie and slid the open box back to me, annoyed, and couldn't even be bothered to look at me. So, I closed my box, picked up my cookies, and told Harry and Lloyd, "Let's get out of here - we know when we're not wanted." Then we all got into the big dog van and ate our delicious cookies in sadness while making loud, obnoxious noises together.

These cookies are giant and let me just say that if you're looking for moist delicious dessert look no further, than Crumbl Cookies. I would consider them a bit pricy so be prepared to spend some cash. However, there are some times that money is well spent. This establishment has an eclectic collection of ever-changing cookie flavors that you'll never get bored of. If you haven't tried them then put it on your to-do-list today.

Yummy cookies! Prices are definitely high but good when you have a gourmet cookie fix.

Came today and did not know what to expect as far as how long I had to wait..only 5 people ahead of me, was in and out in less than 5 minutes cute little place and love you can see the preparing your Cookies..ordered 3 different Cookies and was served fast and efficiently...very rich flavor and delicious cookies.. got Carrot Cake and Double Chocolate and Chocolate Chip which I gifted to a client...Gourmet Cookies, not your normal store bought Cookie..they are very rich and can be shared..worth what you pay for them..

Pretty pricey for 1 cookie!!!! They aregood but in this economy who can afford $4.50 for 1 cookie!!!! Drops to $3.50 if you buy 4!!! No small cookies....

I placed an order on the app for 12 minis and they were ready on time, within 15 minutes of placing order and they looked perfect. They were a big hit at the baby shower and tasted fantastic.

Bro so I went in there and there's this group of girls who are so annoying and rude and don't do their job ever, instead the complain about it in front of customers like girls wait till ur a adult. They also were cursing including the F word out loud like they don't give a crap about anyone while there are children in the store. The only one doing their job is this young man I don't know his name but he actually wants to work there and actually do his job so sorry but those girls are very unprofessional.

Love the weekly rotating menu, and happy they decided to leave the minis on as a cheaper option!

Solid food great service pretty much everything you neeed from a store would say maybe bake the cookies a little bit more.

My first will be my last at this location. I've been employed in the food industry for 35 years as District Manager . Hygiene needs to be raised. Washing hands would be a good start your going to get somone sick