Burger 21 - Lakeland

Seldom do I go to chain restaurants. This is one that I'll make an exception for. Burgers are cooked to order and there's a pretty good selection of burgers. I like their shakes and this is one of the places I'll order one. This may seem odd but I like the fact they have a handwashing sink in front. I like that it's a casual place with little fuss.Service is at the counter. Usually you can get someone helpful and cheerful.

Kids grilled cheese was a disappointment. 2 buns turned inside out with a slice of American cheese inside. Black and blue and mushroom burgers were fair. Sweet potato and regular fries were the best thing we ordered. The sauces were the most unique part of the experience. Recommend the toasted marshmallow sauce on the sweet potato fries.

Not such a great experience recently, as we were passing through Lakeland after a trip. The shareable phrase were not tasty, and not fresh as they were dry. Normally we fight over the shareable fries, but this was not the case this time. The OMG! Burger was OK, but not as good as we've remembered them in the past. There may be a new cooking process as the burger patties were not pressed, crispy and tasty as we've had on prior visits. My wife's gluten-free burger one01 was also not as tasty as we've had in prior visits as it too, was not crispy, and perhaps it was cooked via steam.

Burger 21 was very good. It's sort of a cross between a fast food place and a sit down restaurant. I had the Double stacked Cheesy burger along with french fries and a classic chocolate shake. The fries were pretty decent and the Burger & shake were both excellent. The burgers are thick and obviously cooked to order. They nailed the burger temperature perfectly. I asked for it medium and that's exactly what it was. They have approx 7 different burger options but I get the impression that you can mix & match what you want.They also have chicken tenders (large strips of chicken) not ground up chicken meat as well as different varieties of chicken sandwiches. They have 3 types of salads I will definitely be back in the future.

Good burger and quick service. The French fries were nice and crispy. Loved that they had a vegetarian option too

Lunch at Burger 21 today in Lakeland, Florida was good. I really liked the self serve order station for placing my order. Our food came out quickly, service was friendly and the drink/condiment area was clean. My husband had a burger with regular fries and I had the black bean burger with sweet potato fries. I rated it a four only because I thought it was a little pricey but otherwise a good lunch.

I absolutely love the burgers, especially the Black and Blue burger. The malted milk ball milkshake is another favorite of mine. The service is excellent as well.

We had a really good experience here. You order from the register here and then sit down. A worker there went above and beyond to help us with ordering and everything. The menu has a lot of choices. I picked the bacon cheeseburger with fries. It was delicious, but not the best burger I ever had or anything. The fries were really good. I would definitely eat here again.

Let me start by saying place was , clean inside and out , nice out side patio. ..bathrooms the same ! Pros and ConsStrawberry milkshake was delicious. Kind of pricey, the whole meal my cheeseburger, bacon burger look nothing like the pictures as you will see , I asked the man does it have shredded lettuce on it. He said yes, it did not.!!!Hardly any bacon a few tomatoes few pieces of onions .my husband had double cheeseburger. He said it really didn't have any flavor or seasoning his words favor less!! But they both were cooked perfectly to the temperature we asked. .Mine was the same the best part of the meal I would say french fries , sweet potatoes fries. And my strawberry banana shake !Would I go back probably not , but if I did skip the burger try chicken sandwich !

This burger place is delicious and never disappoints. We just ordered through uber eats and everything is good from their burgers to their hand-spun shakes. I had the black and bleu which was delightful, tasty, and delicious. My wife and daughter the cheesy burger and the cheesy bacon burger both cooked medium (so happy for this option). The sweet potato fries are thin and crispy and the toppings are always fresh, and the service is fast. My new favorite burger place.