Big Tom's Diner

We'll try this place first time , parking lot look full so must be a great place I thought, but totally disappointed.We got seat really fast , place was packed, but our server was the best thing from the whole place , after that everything goes down hill .Im a big montecristo sandwich fan and saw they have it here , so I order that , I knew it was going to be bad when the waitress ask me how you like your eggs ( Montecristo doesn't have eggs ) so I got a called montecristo breakfast sandwich... then wife order the eggs and pork chops , they had a weird stunk smell , like they were past due., so like I said only thing good of this place it was the server , don't recommend this place at all

Big Tom's is a diner that has a small town feel. Everyone is so friendly. The decor is filled with photos of Elvis and the like. The chicken is AMAZING. I get the chicken and biscuit which is covered in a country gravy. My husband got the Big Tom's Breakfast. I recommend dining here for breakfast or dinner. Yum!

Love this place. Great food and good value. Not a fan of their mashed potatoes and gravy. Chicken tenders are very good. Caesar dressing is my favorite.

Too slow and out of menu items. We were the second people in the restaurant and we could not get any soup or their burger.

We've been driving past this place for weeks and decided to give it a try. We came in at 6pm on a Friday night. It looked full but were able to be seated right away. We started off with fried okra as an appetizer. They were fried perfectly and the ranch dressing was yum. Move on to our main meals, I ordered the shredded beef wrap with cole slaw and my husband the country fried steak meal. We begin eating and we're happy with our choices. It's not over the top delicious but it was good. The beef in my wrap was a little on the plain side. Definitely needed some sauce on it. Luckily there was a single option (A1) on the table because our waitress didnt offer any bbq sauce options. My husband takes another bite of his and says I don't think this is mine. The waitress comes over to ask how things are going and I say, I think you brought my husband someone else's plate, he ordered country fried steak and it's chicken. She said no, that's how I put it in. (??) She said she thought he asked for country fried chicken but didn't offer to correct it. My husband not wanting to make a big deal about it told her it was OK. It was still good and he was fine with it. We got sweet tea for drinks and it tasted watered down. Move on to dessert (banana pudding) and that, was very good. The guy (I guess the manager) seemed nice. Was at the front desk acknowledging and greeting each guest that came in. The restaurant was full (more mature crowd) so I expected we would've had a better experience. I think if we had a different waitress, one that was more attentive, it may have changed my perspective on the whole dining experience. Our waitress, although she tried to be nice never even introduced herself. Like I said, the food wasnt bad, maybe we just went in on an off day. I don't know. Maybe we'll try again some time.

It's tough to hand out a 5 star review but this place managed to grab my attention. We stooped in because folks had told us they were awesome and boy was it the truth. It was brunch time and I grabbed a Tom's breakfast that had 3 eggs, sausage gravy and an enormous biscuit, hashbrown caserole, 2 sausage links, slice of ham annnnnd 2 strips of bacon for $11. Are you kidding me...it was more than I could handle and I had to take a rest before I could finish it. Everything was fresh and delicious and the waitress was great too. I will 100% be back soon!

Open an airy, nice ambience waitresses are very kind and aim to please. Our waitress was exceptional!. ms Cheryl Welcomed us with open arms, a great waitress passionate about her job and it shows! 5 star cheifs! Good fresh quality food to please and it shows!! Visiting family from Nevada! will be back again. bless you all

Seated right away (before 8 am, it gets really busy later on). Basic atmosphere but very clean. Service was prompt, coffee came quick and refills were frequent. The Country Benedict (over biscuits with sausage) was substantial and tasty, the waffle was good but cooked easy (I should have ordered it "crisp" or well done), and the grits were creamy. Over all, we'll done, and priced well! All that food, with coffee, for $24! I'll be back!

XLNT food!! I always wind up with about half of the Big Tom's breakfast put in a larga to go container. Breakfast is my FAVORITE MEAL!! any time of the day or night and regardless of the time that I go there, the food is prepared the same!! EXCENTLY!!

Big Tom's diner has been in Winter Haven for several years. Food was and still is good with large portions. The place needed some updates as it was pretty dingy, and it was updated this summer. Now it is nice, bright and clean. The staff are friendly and effecient.This is a diner so hence the 4 star review!