Supernova Seattle

I was not impressed. The clubs are not what they used to be. The DJ was wack or maybe this is the music mix they play in the clubs now. There's 2 floors and a few different themed rooms for the gram. We got VIP so we went in through the upstairs door and didn't have to wait in line, we got a booth and complimentary bottle service. Drinks are expensive so prefunk before going there.

I attended a birthday party November 18, 2024. I was told by the person that invited us that our cover was included with their VIP package they paid for and to just give our first and last names at the door. When my partner and I arrived, we gave our names but were told we were not on a list. We insisted we were told we were on the list and that we were part of a group that had been paid for. They proceeded to tell us that the VIP packages only cover the person who is being celebrated, not the whole party. We were hesitant, but didn't want to miss the party so we went ahead and paid the $47.20 for both of us to get in. I spoke with the birthday girl and she confirmed that we were in fact paid for ahead of time and everyone else in the party did not pay to get in when they arrived after we did.I emailed Supernova about this and requested a refund November 20, 2024. I also messaged them on Facebook. When I hadn't heard back by November 22, I commented on an Instagram post that I needed a response regarding a refund. They responded and asked me to message them. I direct messaged Supernova on Instagram and they said "Hi! It sounds like you didn't give your name at the door like everyone else did! So our team had no idea you were with her group and on her list! We received your email and appreciate you reaching out again! As you are aware, I'm sure, this is a short week because it's Thanksgiving, and we are doing our best to get to all things that require our attention. Can you please expedite this process by providing us your last four digits on your credit card used? Also, could you please delete your comment as we are addressing your needs as best as we can." This made me upset because we HAD given our names at the door, but were lied to about how cover charges for VIP packages work. I proceeded to give them my credit card information for the refund and they responded with "We apologize on behalf of our staff for communicating the wrong information! Thank you for sending your card info and we will reverse the change as soon as we have the opportunity to do so post holiday." I followed up again on November 30th because the refund has not posted. They read the message but did not respond. I messaged again December 1st requesting a response and they never opened and messages from me again and have now blocked me from their Instagram page. I will have to do a credit card dispute now, which is an irritating waste of my time. I have screenshots of the conversation promising the refund so I will get my money back. Do not trust Supernova. They have lost almost all of their staff that was decent in the past year due to poor and inappropriate treatment of employees. It used to be seen as a safe space for people of the LGBTQ+ community and that is no longer the case either. The DJ quality has gone majorly downhill. The guy on the 18th was horrible and kept messing up transitions between songs which caused everyone to stop dancing and look at each other in confusion. Andrea the new VIP sections choke off parts of the dance floor and they put a VIP Section directly in front of the stage. It is the most odd setup I have ever seen. I will not be going back to Supernova again. It's too bad because it used to be a really cool spot and the disco ball stage is really cool.

too loud, dirty, and crowded. overpriced cover charge and overpriced drinks. there are much better clubs in more convenient locations.

Hottest bartenders ! Seriously the best bar/nightclub here in Seattle. The owner and all the bartenders are SOOO friendly. This is the spot

Fun vibe! Roomies and I wanted to go out and dance and this was super fun! Felt safe too which is a huge plus.

This place has many layers to it. You walk upstairs from being checked in by security and pay to enter the club. You go down a hallway of illusive lights before you actually enter the club. It's gimmicky but fun. You can either stay upstairs where they have a bar and "fun room" or go downstairs to the dance floor. Downstairs they have free arcade games and a couple sectioned off tables for bottle service. We came on a Friday night and it was a little slow. Would like to see how active this place can get on another night. Vibe was good and bartenders/security staff were nice.

Literally the best service I have ever experienced at any Seattle club. 1000000/10 experience, we will be returning

Drinks = Cover = Entertainment = Staff = Bouncers were hella cool!Bartenders were very friendlyMusic on pointDancers were dancingChill and safe place to be you

I celebrated my birthday at Supernova and was horrified by the experience. The cover charge attendant tried to upsell us for bottle service knowing last call in 20mins, the bartender only allowed shots during last call, refusing to provide chasers. The owner inappropriate touched our friend, because he refused multiple times and told him he felt uncomfortable this lead to his unjust removal from the club. The service was unsatisfactory and the treatment of customers was unacceptable. I caution others to be weary of their surroundings and the behavior of the owner. I will not be returning to this establishment. I will be providing a photo of the owner so that you can know who to look out for if you bring your friends here, stay safe! :

The service here is top tier! The energy is a whole vibe! This place goes up every night it's open! The bartenders always poor big drinks! All the ladies here are sexy!