Playground trash
Trash everywhere
Trash everywhere
Cut foot on my kid from glass from the park !
Playground
Playground
Woodland Hills Leasing Office
Woodland Hills Clubhouse
The Reserve
Raneesh A.
Jun 23, 2021
Still I see no change I don't know. They is still tape around playground and no cleaning of pool. My cousin asked me to post this for him he does not have yelp. He said he will not be renewing his lease and moving as soon as it is up in a few months In the picture you can see what the pool is supposed to look like and on the bottom part of the picture you can see what it does look like.
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Nicole S.
Jun 3, 2021
The team that works at Woodland Hills is fantastic however there are many shortcomings to this community. For instance when moving in and signing a lease things that were promised were never fulfilled. One of the pools is completely torn apart in construction with no estimated opening date. The other pool is overcrowded with teenagers unsupervised and is dirty and trashed all the time. The children's playground has graffiti , Glass, missing bark with felt coming up coming up that the kids are tripping on. There is garbage throughout the property not being picked up. The landscaping is only completed in the front part of the property near the leasing office while the rest of the apartments near the back of the community are awful and have torn up dirt and garbage. The amount of cockroaches is appalling. Rest assured though they will tell you they are water bugs, they are actually Asian cockroaches to be more specific. It is a constant battle to be proud of this community and for the amount we pay and for all the amenities we were promised we get nothing. I hope management on an upper level will see this and allow the direct management of the community to make decisions to execute and fix these problems. Again the team that works in the office is wonderful And I have no issues with them, but I'm sure due to upper management restraints they are not allowed to fix these issues. Also another concern is the parking. We are unable to have guests , even one, due to no parking, all open parking spots have been turned into reserved paid for parking for $70 a month. Therefore if we have a guest over they cannot find parking, this is absolutely not OK. As well as multiple cars being parked in the same open spots that are broken down. Unfortunately I could go on but as you can see I am concerned resident and Many of our neighbors have voiced the same concerns.
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Ebony S.
Jun 3, 2022
Moving in was easy and fast I paid 1765$ / deposit due to move in special Beautiful one bedroom washer dryer dishwasher patio in my bedroom I absolutely love it very relaxing in the summertime very beautiful in the winter but they made me change my rental insurance they only take State Farm's when I moved in we couldn't use the pool couldn't use the gym or the clubhouse but no discount on rent ...but the trash price went up after a year my rent went to 1865$ We also had a break-in at the office they stole all the rent box with checks and money orders in it gate is always broken and open the security is trash he is paid to do nothing... "They have a maintenance guy who is a older white guy he is so respectful professional if you call him he will come and fix whatever you needs to be done I really appreciate him". The trash is always overflowing it's embarrassing to have to pick up other peoples trash from the parking lot kids jumped the fence to the pool no supervision because call the office the kids are back in 10 minutes nothing is done The gym has eight machines the kids play on it you report the broken ones they stay broken .... They also tell you that if you don't update your rental insurance that you have to pay the full amount of the deposit which is a fuckery my lease is up in July with the rent being 1865+ trash and whatever else they have and fees it's about 1965$+ for one bedroom it's not worth it I'm moving forbid if you're late $100$ it was quiet and peaceful now it's loud music hood arguing fighting call the office they don't care they tell you to call the police..... its sad we live in a Society where companies / big businesses are soo damn greedy and want more money then to worry about your well-being of others and being able to provide for your family so many residence has moved out ...sad I was in love when I moved in all my neighbors were professional working quiet not anymore
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Mariah H.
May 19, 2021
I am moving in here soon... I didn't want to leave a review until I moved in, but I decided to leave one not on the apartment itself but on the lady who helped us get in. Cynthia is awesome! She helped us find the right fit and worked with us for a while to find it. She is very thorough, sweet, and helpful. We have been looking for an apartment for a while now and she is the only one out of all the apartments we applied at who took the time to help us find what we were looking for and what we needed. If it wasn't for her I truly don't think we would have found an apartment at all.
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Stephen M.
Jun 26, 2021
Sydney in the office is awesome! Thank you for all your hard work! We have been here since February and everything has been wonderful! Maintenance is super on top of everything as well!!
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Kaukeb Y.
Mar 16, 2021
I moved here in Dec 2020. I was a little skeptical about the reviews but I drove by here a few times and I felt I wanted to give them the benefit of the doubt. So far, I am very glad I decided to move here. Honestly, it is so quiet here that the only noises I hear often is either cars driving by or pipes in the walls making noise. I do think the walls are thin enough that I can almost hear everything in the apartments surrounding me, because anytime there is a flush from the apartment upstairs, I can hear it clearly in my apartment. Or if the person next to me is taking a shower, and if I am in the bathroom, I can hear the water running. So possible it's just very old pipes because that's really all I ever hear. Other than that, the neighborhood is quiet. No critters in my apartment, yet again I did move in winter so I will update this if anything changes. The neighborhood is very quiet, even though there are kids outside all the time. I work from home and the outside noise is never an issue. I did walk by the park, and I have to admit, I wouldn't let my child play there. One of the slides is so far off the floor that I don't know how kids don't hurt their bottoms going down it. I do think they should update the playground to make it more inviting and enjoyable for kids. The gate that many people complained about, has never been an issue. It does stay open all day until 6pm when the office staff leaves. I don't necessarily think it should stay open because we all have key fobs and also a gate code to let in visitors. I just don't understand the point of having a gated community if it's only gated after a certain time. Also maintenance is very quick with their responses but that could just be because they have a great staff right now. Parking tho is dreadful. My parking space isn't even near my apartment which sucks when it comes to groceries and when friends visit they could never find parking unless it was on the other side of the neighborhood. But these are all things that aren't that big of a deal and I can live with. I do hope this helps in some way!!
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Kimberly O.
Aug 22, 2020
I've been here for 2 years now and I'd say this place is just alright. Where to start: -If you're looking for gated apartments, you'll be disappointed by this one. Although it seems gated, it's not. The gates are broken ALL the time. The residents were actually inconvenienced for a few days because "gate repair" which didn't seem like it fixed anything at all. -Cockroaches everywhere-Claims of security on site-- Yeah, the car is but I've seen the guard maybe twice, on his phone and in the car. -Parking-- you get one assigned spot and uncovered spots are first come, first serve. You can pay to reserve an addition spot or a garage. You'll never find guest parking on the weekends. People park where they're not suppose to, blocking others from getting out. Broken down cars stay in the guest parking spots forever and all they do is come around once in awhile to put a little note on your car. They won't tow it. Don't worry. -Pools-- constantly closed or filthy-Rent-- my 2 bedroom started at 1900/month and goes up every year.
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Bobby D.
Feb 28, 2024
If you want some friends to come over good luck finding parking because everyone that lives here parks in the visitor parking!! Actually just seen someone that lives here standing in the visitor parking waiting for her boyfriend that lives with her so he can get it!! I can hear everyone of my neighbors turn on there bathroom lights!! Also can here my neighbor snoring!! I can keep going but i will choose not too
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Brandy S.
Sep 22, 2023
DO NOT MOVE HERE !!! Nice on the out side . But apartments are dated . Takes to long for maintenance to fix things . Constant turn over in leasing office . Really not a gated community due to the gate always being broken . Security never available . Constant parking issues even with assigned parking .......
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Cristian C.
Sep 6, 2019
TRUE RATING: 0 (READ THIS) Absolutely mortified to call this place home for Myself and two kids... Found this BULLET on our walk to the car this morning (September 6, 2019)within the parking lot of this would-be, unprofessionally-ran apartment complex. This again raises the question, WHO IS REALLY CHECKING BACKGROUNDS! We have been here for a little over a month of a 9 month lease and I can't wait to leave this place behind us, it seems as if any person can walk up and pay them. these questionable tenants play loud music at all hours of the day/night, speed through lots passing within a few feet of children(witnessed this a total 5 times and counting), constantly have the police called for cases of Domestic violence, and did not allow our handicapped neighbor to park in the ONLY spot near his place... instead, a person I have personally witnessed park in the spots of others park in that spot(no displayed handicapped badge)...again backgrounds! Aside from the tenants, Management needs a wake up call, security merely play on their phones all night, my wife and I have discovered an ant trail coming from a crack in the ceiling, and multiple cockroaches have entered and found their way onto the carpets. This place is horrible and not worth 2000/month more like 500! I strongly encourage everyone hunting to cross this place off and find a better place than this because living under a rock is basically its equivalency. Raising two young kids is impossible here and they are terrified to play outside now thanks a lot WOODLAND HILLS APT
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