Whitaker's RV

Have rented a RV from them for a while and always top notch service!RVs are always clean and kept up well.

My review is for the rental of a class c rv. We traveled from Hawaii to go camping with friends. I booked with Randy months ahead of our planned trip to the California north coast. Issues started immediately. I was asked if I have used an RV before, my response was no, never. The instructions were virtually none. We were learning on the job! We discovered the inboard generator did not work so they opted to provide a generator. Not exactly what we paid for but feasible. We noted the stereo and back up camera (all in one unit) did not work. No major deal we'll have the kids look out the back window in case we needed to back up. Played music on our bluetooth speaker we brought with us. Ok, we drove to our campground and set up our site. After getting set up, we had to figure out how to turn on lights. We found a rocker switch and it turned on battery power. Once we turned on battery power the stereo system and backup light made a horrific noise. Reman thought we had a poltergeist in the camper. We turned off the battery power and we're in the dark. This is so much fun. We use flashlights we brought with us but we could not use the generator because it was after 8 PM. good thing our friends made dinner that night because we could not l turn on any lights without having a loud noise to go through the whole camper. Day 2: The black water indicator says full. The technician at the yard told me theres a short in the system and it always reads 3/4 full. Well it hit full ttoday after using the toilet a couple of times. We had to reload the generator and dump the tank. Turns out the tank was full despite the effed up indicator. The rv was supposed to be empty. Had to pay to dump someone's else shit. Back at camp I looked for a fuse to disconnect the radio. I called Randy and told him what the problem was. He said do what you need to do so that the noise goes away. I told him I tried to take out a fuse but was not successful. Randy didn't offer any kind of technical advice or offered to put his mechanic on the phone to help us with the situation. this nightmare trip just started and it did not get any better for the five nights we had this thing. We never got any sleep at night because even with the rocker switch off the noise would come on randomly through the night and wake everybody up. I've had enough on the fourth night and asked a fellow camper in the campground if you had any tools I removed the back up camera stereo unit from the truck That solve the problem for noise. We slept the final night without any poltergeist activity.Summary: We paid Randy $1800 dollars to rent his pile. We spent $1500 on airfare, another $1000 on food and incidentals including dumping the crap from the previous sucker. There is not monetary amount for lost sleep for 4 nights. we return the pile to Randy with a real full tank of gas, black and gray tanks emptied. To add insult to an already infuriating rv experience, I got tag teamed in their office. The woman in the office said the generator worked perfectly before we took possession. Then both of them proceed to give me a school lesson on automotive wiring. Not once did they offer to refund me for the substandard pile of crap they rented to us. I didn't ask for one either, giving Randy the opportunity to do the right thing. Randy said sorry and offered me a bottle of water. Quality.Update: I received the final receipt, Randy charged us the $91. This fee was imposed if a renter returned the rv with sewage not dumped. What a crook.

Recently had to have some repairs done to my RV. I had only heard good things about Whittaker's, so I reached out to see if they could take care of the problem. From the minute Randy answered the phone to the minute I paid for the repairs, I could not have been happier. Randy takes a very "old school" approach when doing business. He's friendly, helpful, trustworthy, accommodating and conscience. Randy and his whole staff take pride in the service they provide and the 5-star reputation his business has earned. I don't know how long I'll own my RV but I do know I will always take it to Whittaker's for any repairs or maintenance.

This place should be crazy busy. The owner, Randy, is awesome. He took time to ask us questions about what we wanted and needed instead if just taking our money. It's worth the drive even if you have to travel an hour.We took our trailer to a well known Stockton RV place and they looked at our trailer for about 2 minutes and gave us a $700 estimate. Randy took time to find out what we needed and advised us on how to do the work ourselves. We bought the materials from him and will ALWAYS go there for all our RV needs.

Randy is an amazing business owner. I've seen him help so many customers. He is a very loyal and knows RVs. If you ever need an RV repaired, or even advice on purchasing an RV, Randy is your guy. We trust him 100%. Thank you for always being a big help! We appreciate you!

Whitaker s is from now on, THE only place we will go for 'anything' RV! We were so very pleased with Randy's work and his staff as well. We had an issue that we didn't even know about and it was taken care of %100.Randy is kind, honest, professional and the whole experience proved to us that we need never look for another place for our trailer to be well taken care of, Even if he is 45 minutes south of where we live- its so worth the drive. We will definitely be recommending him to anyone who needs rv service!!!Thank you Randy- for EVERYTHING!

Randy offers excellent service and professionalism, I would highly recommend Whitaker's RV to anyone who needs work done to their RV or Trailer. Randy will go to bat for you with your insurance company to try to get you to pay as little out of pocket as possible. He'll get you back on the road and camping quickly. I know several people that use him for their RV repairs and no one has ever had a complaint!!!

Whitaker's RV is the BEST place to take your rv for maintenance and repair issues. Randy always provides us service with a friendly can-do attitude, and doesn't nickle and dime you like other rv repair shops. All of us "rver's" go to Randy for our rv issues. His company is number 1 in our book. We would recommend this shop to anyone in a heartbeat.

Great service! Randy was so efficient working with the insurance company to get our trailer repaired very quickly. Kept us informed every step of the way. I highly recommend Whitaker's RV to anyone with a travel trailer or RV.

This shop provides a lot of services for RV's. The owner Randy is very accommodating and trustworthy. He's the type of businessman that stands behind his work which is quality. I'll always take my travel trailer to him for a checkup or for major work.