Westurf Nursery

5/5 stars super nice and chill plants are amazing and the vibe is great thank you so much

Customer service is outstanding, selection is huge with a great value. It's our new go-to Nursery!

Poor selection of vegetable plants and seeds. Charged for a "flat" when I only had 4" containers that I carried out in a plastic flat. Did they charge me $14 for an empty flat? Westurf has been our go-to garden nursery for years but no more

Placed 3 orders different times for more ground cover, never got it. They never called me to tell the status either. I went in twice to ask, no answer

I've always been happy with the customer service here. This isn't the sort of place where employees are going to ask if you need help while you're shopping, but when you do need help it's easy to find someone and they drop whatever they are doing to assist you. This is preferable to me, but I know it isn't to everyone.I was very happy with my experience buying bulk mulch. I didn't shop around for prices because this is the closest nursery to my home and I knew I was going to have to haul multiple loads and didn't want to drive all over town and back, but their prices were consistent with what the internet told me I should expect to pay for bulk shredded redwood. Buying the mulch was extremely efficient - I walked up to the register, asked the employee how many yards he thought would make it into the pickup truck bed, bought that much mulch, drove to where he told me to drive, and was on my way home after the 5 minutes it took to load the truck. I've been really happy with my purchase, so definitely 5 stars for bulk purchases.That being said, since this is a nursery, and plants are presumably their specialty, this is a 3 star review. Now I don't buy their expensive Monrovia camellias and azaleas and rhododendrons, so maybe if I did that would make a difference, but the water wise native plants I normally tend to shop for are all hopelessly pot bound. When I say this, I mean I've literally never seen a plant I've been interested in there that hasn't been pot bound. In addition to the sad state of the plants, I just don't think their selection is anything to write home about either. Since their quality and selection are both lacking, in my opinion this is a 3 star business.I do stop in when I need a plant that doesn't mind my getting rough with the roots, again because it happens to be the closest nursery. I went in today to grab some verbena, and I was immediately reminded why I don't go in more often. I had to hack through the poor little guys with a knife to resurrect them. I think they could (and should) do better.

I went here today to purchase some rose plants! Wow! What an amazing selection they have! Everyone was so helpful! They give great service.

Went there today to buy some trees. After a short time of looking we were helped by a very friendly and knowledgeable lady wearing a Texas A &M hat. She told me her name but my short term memory is not good. She stayed with us until we were done and helped load the pickup. Don't know the price of trees these days so I don't know how to compare. Seemed reasonable. Will be back because of the service and selection. Very well maintained grounds.

The 2 guys worming were nice. But prices omg expensive. Got 1.5 yards of road base and it was $131. Completely outrages on the price. Also the road base I'm pretty sure is dirt with barley any 3/4 crushed gravel. Not even closed to being mixed up. Horrible product and price.

Mike was supposed to call me by today since Elaine said she would refund me once I found bank charge over two weeks ago. Sad but I guess I must file fraud with visa!

Paid for sod the day before. Go to pick it up and they have less than half of what I paid for set aside for me. All the lady could say was "sorry, I didn't write you up so I don't know what happened."Basic business execution and customer service are severely lacking here. I won't ever go back.