Valley Gaming & Billiards

My husband and I went in 2 weeks ago to schedule a time for our pool table to be removed from one section of the our house to another....on the day of the appointment, 2 movers shows up to our house unannounced 4 hours early. When they were told they're early, they left...my Husband gets home from work, waited 20 minutes after the schedule time, no shoes up...he calls the store, was told by Dominic (?) that there was a red line already through the appointment. That means it was already completed..??!!.... My Husband tells them they showed up early and nothing was done, they left... Dominic says he'll call back, he has to call their warehouse...we waited another 25 minutes, no call back...my Husband drove to the store, and Dominic, said he's still waiting for a response back...my Husband, just asked for a refund...This is unprofessional and with no reason to show up early and then do a no show when it's time... they're in organize and no one knows what the other is doing.. we'll take our service somewhere else...

Needed a Brunswick pool table set up - Installation of new slate and felt. Steve knew exactly what I needed. He sent two guys to Napa all the way from Lodi to do the work. Logan and Joe were meticulous and professional. Table came out looking and playing great. Can't praise these guys enough. I had contact two other installers before reaching out to Valley Gaming. The other guys just didn't seem to really want the job or were wishy washy about time and cost. Not the guys at Valley Gaming. They gave me specific price details right away and their time estimate for arrival of materials and time of service was dead on. It's nice to work with people who have so much pride in their work.

The worst place to get service. I have been ripped off by how long it took to replace my cloth on pool table two weeks almost 3 months . Constant additional charges , the manager is full of excuses . My biggest regret is giving them business. I have paid around $1500 . Buyer beware

All I can say is take your money elsewhere. Not worth your time coming to this store. Poor service and they try to oversell you nonstop

This guy Domingo came out to give me a price to buy an antique pool table. He offered me 500.00. And said he would get it out of there this week. I sold the house and was moving so needed it out ASAP. I never really agreed and my neighbor ended up buying it for 1500.00. I called Domingo to let him know and he basically scolded me for not giving him enough time to STEAL my pool table from me. This company is a bunch of sharks, literally. Maybe next time you're trying to STEAL someone's pool table you shouldn't take so long to get it out of their house. With a price that low you're running a risk that someone else will come along and offer more. Business 101.

Valley Gaming is an excellent place for anything home game related... I visited the Thornton Rd location for an electronic dartboard. They matched the price from another company and were very knowledgeable concerning all our questions. A month after I purchased the dartboard, I was having trouble with the digital display. Domingo took great care of us and exchanged with no problem! If you are looking for anything from darts to high end pool tables to poker tables to bumper pool.... valley Gaming is the spot! Thanks Domingo!

My #1 go to place for quality gaming and game room products. Darts, billiards, and more. Pool cue tips installed, set of billiard balls cleaned up like new........anything I've ever needed I just go in and ask and they are always most helpful.

Dom is great!!! Wasn't bothered at all with all my questions! Have solid advice. He put an awesome soft tip on my stick and the price was very reasonable!!!! Definitely recommend Dom, his store and I appreciate him going beyond to make sure I was satisfied.

Outstanding Service! Dom and his team at Valley Gaming did and excellent job refurbishing our classic Brunswick Gold Crown 9 foot billiards table.They moved our table to its new home, installed new bumpers and felt and professionally leveled the heavy 3 section slate top playing field, all on time and on budget.We highly recommend Dom and Valley Gaming for their professional sales and service. Thanks for bringing new life to our families pool table. Dan

Dom the store manager was very knowledgeable and helpful with the process of picking the table and extras that met our needs. I had been in 3 days in a row with questions and he made it all happen. The delivery and set up guys were great. Thanks Dom for the awesome pool table. Looking forward to the dining top coming in. I highly recommend Valley Gaming for any of your game room needs.