A S.
Jun 24, 2022
This dealer is deserving of a no-star review. A third party agent marketing the cars of Facebook Marketplace "Rodrigo Sanchez" who isn't accountable was supposed to take a deposit on a car I was interested in. The dealer never called to take a wire on the car and then sold the car out from under me. The dealers staff was rude when calling to get the bad news.
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Angie C.
Dec 30, 2021
I have now purchased my second vehicle from USA Auto Dealer. The staff is extremely welcoming, relatable, helpful, AND knowledgeable. BOTH times I have done business here, I have had nothing short of amazing customer service. Anytime I need an oil change or services to the vehicles, I am also in great hands at this dealership. I am an extremely satisfied returning customer.
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Mike S.
Dec 24, 2020
About a week ago I purchase a car here. As a used car it was not perfect, it had a few minor issues. I notified the dealership not knowing what to expect. I was told to bring the car in to be checked out. The issues that had been my concern have been addressed to my satisfaction. The people at USA Auto are easy to deal with and have proven very helpful.
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Roberto G.
Jan 20, 2018
Great place to buy a car , truck , Van or SUV. Mohamed and his team best Manteca dealers. I recommend
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Diana A.
Apr 20, 2018
We had the WORST EXPERIENCE HERE!!!! This place warrants NO stars... I repeat.. NO STARS! We bought a truck here and rightfully REGRET Doing business here. Muhamad is a jerk who lied about the check engine light coming on for a new transmission. He had his mechanics clear the code and said this truck was great. We drive it off the lot and the light came on a few days later. When we returned the truck he said there was nothing wrong (sounded convincing) and the truck left my son stranded. We had it towed back as it left my son stranded on the highway. He's had it for a few days and now said his mechanic said it needs a new tranny and the bill is $2,500. He said it's our fault and we messed it up. How can we have done this if we couldn't even drive it! His customer service is horrible and insist he sold a great working truck. He did not disclose the transmission needed to be replaced and only wanted the check. Now it's off to file a claim with the Bureau of Automotive. He's shady and cannot be trusted!
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Delilah N.
Oct 27, 2023
Worst car dealership ever! Had multiple problems with the vehicle since the day I took out of the lot. They kept telling me to bring it back and they would fix whatever the problem was with no fee since I had just bought it. They kept telling me they were fixing things and replacing things, but every time my mechanic boyfriend would check all the pieces would be exactly the same. So I paid $200 at a Hyundai dealership to get a diagnosis. And turns out the radiator and transmission needed to be replaced which was gonna cost me $6700. Once I had gave them the diagnostic, they said they couldn't do much for me anymore. So I had to hire a lawyer and basically deal with the lemon law car and have no ride and keep making payments for 6 months. I finally got my refund & not even everything I had put into the car from paying it off or the problems he told me he THOUGHT he was. So I had to return the car months ago after I had got most of my refund back. And here I am today with my credit dropping because they have not payed off the car in anyway as was suppose to do. Not a real business because a business cares for there customers !
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azaiah f.
Jun 20, 2021
I completely would not recommend coming here. I came and bought a truck from here and just days later it starts to overheat, it would lose power on the freeway the electrical system was messed up a head even blew and I tell Muhammad he tries to pin it on me which I think is terrible customer service he then tells me take it to him to be fixed I bring it to him and he gives me the truck back then just two days later the truck would not start and I only drove it once since I had gotten it back from the dealership
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Rene A.
Jul 2, 2020
Just bought a car last month and realized that car had some parts missing, I told them that if they were going to order them and they said yes, but they just order 2 of all the parts that where missing, I left the car with them for one week and they didn't fix anything plus my rear bumper was broken and didn't fix it never again bad experience
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Isaiah C.
Oct 18, 2017
I had a really good experience here buying a car. All the staff were really nice and wanted to help you get the car you want. I came in the morning to test drive a car and later that day they were able to make it happen and i took the car home. There fast with there process I'll recommend everyone to come here! Really great experience overall!!
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Javier M.
Aug 20, 2018
Best used car dealer in town , very helpful ppl & best prices around town I asked for a Carfax they gave no run around like other dealerships in town!! I was pleased with the cars history and the way it was so smooth driving down the road ! This was 10 months ago and not one problem ! I recommend this place ! Also best prices in town !!!
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