Tracy KinderCare
Lobby
Outside
Older kid playground
Scratches that I was not informed about
Playground
Bruise from bite mark that I was not informed about
Just a little daily picture of our lil one eating at Tracy Kindercare.
Mary C.
Jul 15, 2024
Haven't gone here but did do a tour.. just a warning I was able to walk through the front door without being buzzed in as the door was broken. How long has it been broken not sure, one of the workers commented oh we need to get that fixed. So it must have been broken for some time. Very concerning because 1. This facility is not in a good area lot of homeless people. 2. The broken door is located next to the infant room. I decided to avoid this place for my daughter, not only did the broken door put me off, the people working in the Infant room looked extremely unhappy almost irritated.
Read MoreTrisha A.
Dec 28, 2022
Update after 1+ year.The staff have cared greatly for my little one, fueling his independence, learning, speech, and overall development. To my surprise, he even learned his 1-10 in Spanish before he turned two! If you're wondering if this facility is worth it, it is.
Read MoreSarah N.
Dec 14, 2022
I apologize in advance for the long rant but if you're thinking about sending your kids here please take the time to read this. My twins started going to kinder care recently. This being their first experience in a daycare facility and having a lot of interactions with multiple kids at once. After a few weeks, I had picked up my twins from daycare and noticed a bruise on one of their arms which looked like he had been bit by another child. I understand that kids will bite and hit and shove and scream but I was NOT informed of this incident by any teachers. When I called them immediately after I got home they had told me the teacher's didn't know what I was talking about. The bite was hard enough to leave a bruise, I know my child and I know he would have cried. No incident report was written, this was my first impression of them. I began the process of changing daycares because I no longer feel comfortable leaving my kids here. However they require a 2 week notice. A few days after the bite incident my other twin came home with scratches that were scabbed over on the back of his neck. Again, I was not informed so I reached out once again. They told me the teacher had written an incident report but they had not informed me at pick up or give me the incident report until the next morning. Not to mention, my twins were very sick while attending this daycare. They've had ear infections, pink eye, and an extremely bad cough and cold. We've been to the doctor and even the hospital more than once just in the last couple of months. Before you think "kids are going to get sick it's daycare" I was expecting them to get sick but the amount of time that they were sick was extremely concerning. I was also informed that they are to wash the kid's hands before every meal time however when I dropped them off they just sat them down at the table to eat immediately so I'm not sure if they're doing the hand washing (at least in the tots class). I did report everything that had happened and it's on record. Please save your child the suffering and find a different daycare.
Read MoreA'jhia Rae B.
Aug 1, 2022
Two of my children go to this site, and I love it. As a stay at home mom it was very hard for me to make the decision to go to work, and trust someone with my children. But, I'm glad I did. They have been here since January, and my daughter has grown so much. She is a pandemic baby, and very VERY shy! Although she is still shy, being around other children and having a routine with her teachers has helped her open up much more! They assisted me in potty training too! My son is approaching 1 years old, and it was definitely nerve wrecking putting him in daycare so young but he is also thriving. I'm the kind of mom that has so many questions, and any small concern I can't ignore. They have never made me feel like I'm being annoying with my questions or concerns. The directors have no issue addressing any issues, and answering any questions. I appreciate that, because my kids are with them 10+ hours a day most times. I love the stability, and consistency it has been with my kid's teachers so far. I'm looking forward to creating more memories with this facility.
Read MoreErica H.
Dec 14, 2022
My daughter has been going here just shy of 2 years. I can't even express how amazing this center has been. The teachers have become like family for my daughter. Dropping off a 6 month old during Covid to strangers was very scary. The daily videos and updates keep you very reassured. The love my daughter gets everyday from the teachers is just wonderful. They teach these children so much as well. Circle time and activities. I couldn't believe when my child started to speak and know her abcs and numbers. I'm floored. Do they get sick. Sure. But that will happen in any school setting. I'm so grateful to have found this center and my daughter now has friends for life.
Read MoreDanica P.
Sep 1, 2021
Looking for a preschool during Covid wasn't easy! I may have cried a lot! Taking my lil one to a preschool when kids were accepted back was a hard decision. The ladies at Tracy Kindercare are so welcoming and loving! Eva, the director. Did a virtual walk through so we could see where our little one would be. Their app updates you with pictures and a report at the end of the day! Always my daily highlight! She has grown so much and is loved by the ladies.
Read MoreDenise K.
May 24, 2023
My husband and I visited a few daycare centers before settling on Tracy KinderCare and we are very happy with the choice we made. We put our son into daycare at 2.5 months, which I was extremely nervous about (and sad and guilty and etc!), but Ms. Eva, Ms. Cassandra, and Ms. Somala put my mind and heart at ease. They answered all of my questions and concerns before our son's first day, and his transition from being home with me to going to daycare five days a week was very smooth. He is greeted every morning with hugs and warm hellos from Ms. Jessica and he enjoys his playtime with Ms. Robin. Ms. Somala and Ms. Cassandra learned about our son and his ways quickly. As he continues to grow and develop, I know I can count on them to help me adjust for his needs, like when he was ready for more breastmilk per bottle, and they give me suggestions on things, like how to care for his curly hair! We have also always been given an incident report when things happen, like a fall or a bumped head. My husband and I really like the KinderCare app. I enjoy seeing the pictures and videos of their activities throughout the day and the daily reports about feedings, naps, etc, are very helpful.
Read MoreCharlese C.
Mar 18, 2022
My daughter has been going here for 5 months now and I couldn't be happier. Every single one of the teachers and staff members here are so friendly and accommodating. They handled Covid the best way that they could and they took the children's health and their employee's health very seriously. My daughter can be kind of a stage 5 clinger to her mommy, but I knew right away that this was a really good fit when she willingly wants to go every morning and has a really good time there. She's learning sooooo much too! The teachers and staff genuinely care about the kids and I couldn't have asked for a better daycare center for my baby. Very highly recommend KinderCare!
Read MoreNailah G.
Jan 7, 2022
They were nice. This was our first daycare experience but after the 2nd I noticed he was a possible getting sick after taking him to the doctor repeatedly I only spent possible a week out of the month I purchased there. Which due to covid is understandable. However my kid got an respiratory infection and possible ear infection my doc said it was probably due to the daycare putting him to sleep with a bottle. When my pediatrician told me that, I immediately pulled him from daycare. If this doesn't bother you as a parent then by all means go here. But for myself personally it was an absolute no, I never confronted or ask if they did it because even the possibility of it being done and my child getting sick was enough. But like I said they were nice, but just being nice didn't cut it when my child was repeatedly getting sick.
Read MoreKaylee D.
Jun 13, 2019
Update : so the issue was finally resolved. Terry went on vacation I spent hours on the phone and talked to a different lady . She eventually got the amount down to 100 ( which I paid immediately - for the "summer tuition" ) after all the fighting and arguing I threatened to take them to court , as they illegally sent me to collections without warning for an amount they couldnt even come up with while we went over numbers together.. they dropped it pretty fast . No problems since .I do wish things went differently. I still get little communications from my childs teachers. The staff who directly spent the day with my child is awesome . But the higher ups are just lazy and useless. I hope this doesnt happen to anyone else , because your child will love the teachers . Better yet, I hope those teachers will find a better job. They deserve it.Susan needs to be fired . ( amanda is up there to )
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