Tracy Cyclery

I've taken my son's bike to get tire repairs done to Tracy Cyclery 3 times now. Most recently I took his bike in a few Wednesdays ago and got the bike back the same day. These are super cool local business owners at this spot. They have awesome customer service and do a very nice job on your bike.They're located near the corner of Grant Line & Tracy Blvd.Highly recommend

these guys suck... came in to get some tire sealant, tape and some valve cores for my new bike. they didn't have any and told me they can't set up tubeless tires... so then he tried talking me into buying some tubes for my bike and when I refused, he basically yelled at me while I was leaving the store.big ed humble bragged about how he's been a biker for 40 years, I was very surprised because he looks more like 40 months pregnant.. If I ever see that guy at the bar I love to have a "word" with him

Knowledge staff and the owner has been in the bicycle business for 40 years!I got some indoor spin shoes for Christmas and came in to buy the cleats. The shop owner helped me find the correct cleats and installed them for me.

Dropped my bike off here last Thursday to change the wheels and add a new chain sprocket. Owner told me he'd have it done Friday, Saturday at the latest. Never hear from him Friday then Saturday he calls 2 hours before they close to tell me I need a new rear tube because this one is popped (weird it wasn't popped when I rode it the day before or the day off) but whatever I tell him go ahead and change that and add a new chain as well. Tells me it'll be done Tuesday. So I call Tuesday at 3PM since I still haven't heard anything and he says "he hopes to have it done" I understand he is short handed but don't keep giving me days to pick it up and change it because your short handed. I see the new tube on the rear and the valve stem is sticking completely out. He said that's the only one he had and when I asked why he didn't call me to confirm I'd be ok with this he couldn't answer the question and told me to put black electrical tape on it so I don't notice it. Place was going to get 3 stars until I seen this disappointment of a repair and poor customer service. It's sad because Tracy has a growing bike community and I will be sure to spread the word to avoid this place. I remember when this place was downtown. They were in their prime there but you can tell it's just gone down hill.

The kindest crook i've ever met. He'll over charge you with a smile on his face and he'll even help you out the door and make you feel special

First off I've purchased complete bikes here , parts before and spoke to the owner since he was at his previous location. I called today at 450pm looking for a suspension fork for my P3,he says come on down. So I do. He pulls out a Rock Shox fork with a stem too long and states they are all too long he would have to cut it. Great I say can you? Oh yes he says , I'm a full service shop. But you have to leave it with me. The reason is to match the stem height of the fork on the bike. I Said but I need it tonight. He says that's impossible. I literally brought the 2 Allen bits and a ratchet and could have the fork off before ge finished ringing it up. He yells no! And no repairs will happen here . Laughable . The entire showroom and majority of his business is repair nor retail. 40 years in business he says . Lol can't use a saw and cut a stem in 45 minutes. This place is a joke because of him. He is the reason people shop online . You try to support local small business and this seems to be the result.

The guys there were very nice.very helpfull.i bought a bike rack for my e bike,worked out great.i will be doing more buiesness with them.thanks guys

Everything I have purchased from this store is worthless. Hand/floor pump gauge doesn't read correctly, inner tubes are complete garbage, as they last for only a few rides or are defective out of the box, it's as if he is using the worst products and then selling them at a premium. On top of it, he does all of this with a smile as if he's doing you a favor. And heaven help you if you have a differing opinion than he.... If I go there again, it will only be for products I know that I can trust and never what he suggests. Start carrying name brands instead of the garbage you do carry! Like Specialized inner tubes?

Rebooted my bike in one afternoon, without appointment. A little pricey, but we're good to go.

Excellent experience at Tracy Cyclery today! Ed and staff worked on a bike that I hadn't ridden in many years. They did the necessary repairs and also showed me how to take the wheels on and off, so that I now feel confident doing this myself. Thank you, Tracy Cyclery!