Torcello Apartments

Loved the apartment complex. They are doing their best to follow safety measures. The management response quickly, the studio is spacious and gets natural light throughout the day.

A terrible business and establishment, staff and workers are rude to the core and don't put their customers first. Rude and takes advantage of taking money from your for pointless reasons. They treat no one with respect and treat you badly while the rent is high. You would expect better understanding treatment from a place like this but this is absolutely terrible. Would not recommend at all.

Torcello is beautifully designed and well maintained. It's also in a gated community, where each apartment had it's own gate code and the exit gate has tire spikes so vehicles can't sneak in after another vehicle leaves. I've viewed several other apartments which are usually ran down, obviously showed wear and tear and smelt old and dirty. But Torcello is by far the nicest.Every apartment also had a personal washer and dryer inside each apartment, which is very convenient because other places will charge you a lot extra to have washer/dryers. And they also had community washers/dryers by the offices. Their office provided a computer room with internet and printer/copy machine.There were plenty of community dumpsters throughout that were gated up and locked. All residents were provided a key to the dumpsters but often people would just leave piles of trash on the ground outside the dumpsters.There's one community pool. It never got too packed here. The water and conditions of the pool area was really well maintained. Whenever I happened to go to the pool, one of the creepy neighbors coincidentally always came out of his balcony and shamelessly stared at me.The driveways and parking spaces were very close to each other with barely any room to maneuver your vehicles. I have gotten several dings, dents and scratches on my car. Some neighbors would park on or over the parking space line too. Parking spaces are assigned and you get a space placker. If someone parked in your spot, towing were available. I still had other people park their car in my assigned parking space and I had to wait for my spot. Some people would often stop or park in the middle of the drive ways where I couldn't get thru. And on some occasions people would park their vehicles blocking my parking space so I couldn't park. There were a few visitors spots available too but not enough for everyone living there. Some neighbors would often walk or stand in the middle of the driveways not paying attention and considering other people driving who needs to get by.I did find bugs alive and dead inside my apartment occasionally.Pets are allowed and I've seen pet feces on the walkways. There are cats running around everywhere and they fight. The cats are always having more kittens. There have been times where the kittens meows non stop at my doors or windows. I've had a kitten try to push and claw it's way through my window screen to get into my apartment.My upstairs neighbors seemed to always be home because I always heard them at all hours with banging noises, stomping around, loud TV and arguing. The neighbors around me too were loud. I didn't interact much with the neighbors but whenever I did, it was because they were blocking or parked in my parking space. Most neighbors were nosy too and will stare at you. Sometimes neighbors would leave their stuff all over the sidewalks where no one else can use the sidewalk and had to walk around.There is an elementary school on the side my apartment was, so it was pretty loud during school hours and after school activities. It was hard for me to sleep when I worked the night shift.The employees here were always nice to me and helpful. I've never had any issues with them. There is a drop box available for rent or forms if they're busy helping other people. The management also conducted routine apartment inspections. The management also do try to keep the apartments a nice place to live but they can't control what all the tenants choose to do. They do also host events at the office and pool area to get the neighborhood together, especially around holidays. This apartment complex is diverse with the kind of people living here.There were also in house handyman to conduct repairs. Everytime something in my apartment needs maintenance, I put in a request and they are pretty good at sending someone out quickly to fix it.There were security available here but I fortunately never had to call them. Every once in a while, actual cops would come by. And I think this place had housekeeping, they wouldn't actually clean your apartment while you are living here but I would see workers clean up the sidewalk and dumpster areas after the messy neighbors.I was living here only as an transition from me selling a house to buying another house. Any place you'll live will have it's pro and cons, and I would consider these apartments a much cleaner and safer place to live than most in Stockton.When I moved out, the management kept my entire down deposit to professionally clean the apartment for the next tenants and for normal wear and tear from living there. My down deposit wasn't much compared to other rental places. They didn't charge me much in addition because I tried to keep the apartment clean and didn't cause any damage to the unit.

Be careful when applying for this complex. They will ask for $53.00 for credit check and $100 for holding deposit. But if you change your mind after being approved you will not get back your holding deposit. I changed my mind after only 2days and they refused to refund me.

Torcello Apartments, are beautiful. All the ladies in the office are so friendly and very respectful. They truly care about their residents. I love how the property hosts amazing events throughout the year. It's a great way for the community to get to know their neighbors and engage in some fun activities and food, as well. I would totally recommend Torcello Apartments, for a place to live.

Excellent maintenance personnel, like. Mr Raul this person worries about the premises being clean. he fixed my fire alarm and my toilet in about five minutes..

Listen guys...all these 5 star reviews are either paid for or fake reviews from the management...Look at the the ratio of bad reviews vs good. And no, I'm not a salty ex-tenant. I'm currently living here riding out the rest of this lease. I just want to give people an idea of how it is here. POSITIVES - It's gated, it's close to Winco and right next an elementary school if you're a parent, very convenient.NEGATIVES- No parking, there's really an unnecessary amount of shrubs and trees, these attract a CRAZY amount of bugs (knats, FLEAS, spiders, pincher bugs) in the apartment, threw trash out and homeless were in the dumpster...scared the shit outta me, lights in the kitchen works when it wants to, their goal is definitely to profit and the employees at the apartment obviously have a job to do so I don't blame them for acting how they act.If you're a couple with 2 cars you're going to have to pay $125 for a garage, if not you'll be fighting for visitor parking. They don't have cameras I guess...someone hit my car and I had no way of telling which tenant did it.Update - moved out a month ago, they charged us $600 for paint? We didn't hang a damn thing, no pictures, no holes or damage to the wall. We were barely home. Ashley the new manager or whatever she is, is terrible. Went in to turn in the keys and she didn't even know we were suppose to return it that day. Like c'mon! Do you know what's going on girl? I'd recommend emailing everything to keep receipts. They tend to not respond or follow up with phone calls.Shady business as you can see from all the other reviews.

DO NOT rent from these apartments. Josette is a grouch old lady that is in to take your money. She does not care about anything else. Nice when you move in and personality changes once you give her that money. She will try to charge to get every penny out of you plus more. Such a crooked apartment complex that try to take advantage of people!!!

Great community, close to shopping center and school. office staff very helpful .Thank you for all your help!

The team is great, now that we allowed to have cameras i feel more secure, few people from the office are very nice. Thank you