Thistle Event Co

A+ Did a great job of making our wedding look like a dream come true. We had our wedding at Yosemite National Park at 11:00 am. The venue opened up at 9 am. With a short time to decorate they made the venue and decorations look stunning! We are thankful for the hard work that Lauryn and Shannon put into our wedding. Plus they have some awesome dance moves on the dance floor! Thank you for making our wedding a dream come true :)Love Matt & Emily

We reached out to Thistle, they were 100% responsive at first and we had a productive first meeting. After we paid them a deposit, they were not accountable.We trusted them to plan and coordinate our wedding. From there things oddly started happening that were unprofessional. A few key incidents - They volunteered to reach out to our venue with a time sensitive contract on our behalf. We told them they didn't have to but we'd appreciate it, they never reached out.- All our meeting and planning notes were never emailed to us even after they promised to send them after the meeting. We emailed them numerous times to follow up, often times we didn't get a response.- Meetings were never scheduled on a calendar, leading to no shows and confusion by them as to what time it was supposed to be. We showed up to the few meetings that were scheduled, 2 were no shows. They even sent us a list of times to confirm, when the meeting time came they no showed "they mixed us up with another client" - We were promised a vendor list, we never received one but were told tomorrow every meeting.- The general theme was lack of follow up, meetings were productive but they mean nothing without action items. They barely sent us any materials.Finally, we broke the news kindly and outlined this explaining we'd like to terminate our contract with them. I did so politely as I wanted to offer constructive critique. I wasn't mad, I was simply explaining the unprofessional behavior with examples.The response from Thistle attached continued their unprofessionalism, and was insulting admitting that they neglected our wedding due to "being too busy" and proceeding to suggest other vendors. Initially, I didn't care about getting any portion of our deposit back as I wished them well and wanted them to be successful. But if you admit that you're too busy to service us, why don't you offer the deposit back? Why did you open your books to our wedding? The response was the sole reason I'm writing this review.A response back admitting we were neglected due to being busy was an unbelievable feeling as it confirmed our suspicions rather shamelessly. It seemed like they were relieved to get us off their plate after we paid. Nothing worse than saying what they did which is other people were more important, even though we paid them the same amount too.We were promised a lot, what we got in return was non communication, a email saying they were too busy and our wedding suffered as an end result. Plus suggestion of their friends in the industry to go book with which is odd. We would never work with any of their vendor recommendations, and it's ironic considering we asked them for tons of recommendations before that they never replied to.It seems they do fine by their other clients as they are busy per their words, wish we were treated with the same respect. They aren't bad people, maybe they didn't like our wedding idea, or maybe they didn't take us seriously as their other clients which is really disappointing.

I absolutely love loveeeee Lauryn & Shannon. They made our day feel completely stress free. I cannot recommend them enough. At one point in the wedding I (the bride) was all alone dancing because everyone was pooped and Shannon came out and danced with me. It was the sweetest moment and added an additional special touch. On your wedding day you want people you can trust and they definitely allowed me to sit back and relax. They made my dream venue decor ideas come to life. They went above and beyond. My guests have not stopped gushing over how great of a job they did with decorating our venue.

Omg I LOVE Shannon and Lauryn! Best coordinating Duo out there!! If they're not planning your wedding, then don't even have one.10000000/10

My fiancee booked Thistle last October for month-of coordination plus a couple add-on services including vendor sourcing for day-of staffing and rentals. The understanding we had is that the month-of services would not start until April, but vendor sourcing would need to happen early on. Thistle was incredibly responsive, helpful, and communicative right up until after they took our deposit, which they made absolutely sure to tell us was non-refundable. Quick note that according to their website, they no longer offer these add-on services, and yet they still refused to refund us for services we already paid for that they no longer provide. They also never told us themselves that they no longer provide the service we had paid for. My fiancee reached out to them in November to try to check vendor sourcing off the list. She had a productive call with them in early November, going over the scope for staffing and rentals we needed, where they asked all the right questions and said they'd get back by the end of the week with info. My fiancee assured them that before Thanksgiving was perfectly fine, and followed up a couple days later (Nov. 9th) confirming some info she needed to provide. Then, crickets. More than two months after my fiancee talked to them about rentals and staffing, we had not received anything concrete from them, just missed deadlines (that they set) and promises that they haven't forgotten about us, after multiple follow ups on our end. She told them we were concerned about follow-through on Jan 15. They respond immediately by email with:A staffing company that would only have 2 staff for 14 hours (when we told them we needed 6 staff and only have the venue for 8 hours). It was concerning they thought 2 staff for a 160+ person event would be ok for a smooth event. A list of links for various rentals, with no other information other than "A/V - link", "chairs - link" etc. No details, no quotes with the taxes and fees, no considerations about the vendors we might need to keep in mind, no "here are a couple options and the differences between them". It felt like they panicked after my fiancee's last email to them saying we were concerned, and sent the first things they googled, because for all the rentals they shared, my fiancee found better options herself. The whole point of this add-on was to either take something off our plate, or help us find vendors we wouldn't have otherwise found ourselves through their experience in the industry. This led us to wonder what we were paying them for. My fiancee met with them and gave them feedback about this, both on the quality of what we got and on the two months delay from when they originally said they'd get the info to us and all the follow-ups she needed to do to even get anything. They promised to redo the staffing research, and would get back to us the following week. We were hesitant but really wanted it to work, and after they sent us some more detailed options for staffing, we hoped we were back on track, but my fiancee had responded with a couple of follow up questions about their recommended vendor, and after not hearing back again for nearly a week, we knew it was too many red flags and decided to terminate the contract. While a week is not totally unreasonable, it was right on the heels of a frank call about poor communication during the two months prior. She sent them an email to terminate the contract, explain why, and ask for our deposit back minus the work they did for staffing research. They did the classic PR "we're so sorry you had that experience, and we want to find a way to make this work". They gaslit us by saying essentially that they were doing us a huge favor by communicating before our month-of services were supposed to start in April, even though we never expected them to do anything related to month-of early; the entire focus was on the vendor sourcing which NEEDS to happen well before a month prior to the wedding and is a separate service we paid for.Another weird thing that started around this time was that whenever my fiancee emailed them she would always cc me, but whenever Thistle replied they would never reply to me, only to her. It's almost like they didn't want me seeing what a mess things were. Ultimately we felt that we couldn't trust them to coordinate our wedding so we terminated our contract, and we lost $790 from our deposit to them. Thistle's very first Yelp review (which was posted after we'd already hired them), outlines many of the same issues that we had, so this is clearly a repeated pattern for them. All of the positive reviews seem to be ones that they requested from people after getting their first bad review. If we had seen the other bad review we never would have gone with them in the first place. Please also note that all of my other reviews on Yelp are positive; I'm not one to trash businesses just for the sake of it. Don't go with this company.