The Works

No stars....the owner Fadel assured us he was giving us a good deal plus a discount. We found the same boot at another store for $50 less. He is VERY pushy. Also told my boyfriend that the jacket he had on was no good and he should buy one of his for $200 NO THANKS!! After reading the reviews even though they are not too recent, makes me wish I'd read them before we ever walked in the place. For sure never going back.

This was my favorite store when the son was running it. Unfortunately, the father has now FIRED THE SON, and removed all the customer service with him. Monday after work I walked into his store to show him the boots I bought 4 months prior. The seem had busted and there was a tear next to the busted seam. He also yelled at me and accused me of cutting my work boot and that it was my fault the boot ripped. He also said that the boots fell apart because I didn't take care of them. Which was a lie in itself, anyone that knows me knows I take care of my stuff. Also this is unfortunate because I really like these boots. But now I have to go somewhere else to get boots.

This place sucks..! Don't waste your money. tell me they will sew some pants I bought a year ago, after they sewed them once, said they'll fix anything no problem.. so I brought them back after I cleaned them, gave them 20$ to do the sewing. Come back 3 days in a row, not done still. Then I give them 3 more days, come up pick them up.... not done. OwnerPOS tells me I'm the problem, I complain to much... fuck you. If you can't do your job then don't waste my time. I asked you to do a job and paid for the work to be done first

I will always go to the works to get anything needed for work fadel has great customer service and he is a man of his word I couldn't be happier with the things I've bought there and will always come back thank you again fadel

fadel is very unpleasant to deal with. Very angry man. Uses foul language's. I bought shoes and trousers from there. Had very bad experience when i went to exchange them. He was using f words and cussing for no reason. he always tried to sell me items that I don't want. Very bad buisness man.

NO STARS.Just like the other reviews go, the owner is a con man! He has no responsibility, accountability or integrity. I've been coming here for years and it seems like every time he is being incredibly rude to his customers and poking his customers chest as seen in this video. My father bought a pair of boots that were cutting into his foot and they just didn't work out after 4 hours of wearing them. He took them back and asked if he can get them custom to his foot. The owner agreed and sent the boots off to the manufacturer. After getting the run around for THREE MONTHS the owner said he would have the boots in two days and when my father went in the owner admitted to selling his custom boots to another customer even after being paid for said boots. We had to fight for 2-3 weeks just to get our refund back for the custom boots we had paid for. Our family and friends will no longer be conducting our business with this criminal. 0 stars!

Nice selection of stock. I went to buy a pair of suspenders. They had what I wanted but the owner was pushy and insisted I buy two pair. That I did not. When I got home I noticed he had overcharged me ten dollars over the marked price. I went back the next day and he was very rude in a loud voice saying he never wanted to do business with me again and if I came in the store he would throw me out.Don't even go near there.

He was really rude saying I was wasting his time by looking don't recommend going there hope they close down .

The owner tried selling me a pair of boots a size smaller and told me that they would fit if I took out the soles and they would stretch, after a day of having my toes shoved into the toe box and being in pain I brought them back. He exchanged them for a pair I didn't want and they also didn't have any soles. He proceeded to dig in the back for mismatched soles and I gave up and left. Later I discovered the boots had a huge tear on the inside that had been repaired before I bought them. This guy is a joke and very pushy. He cursed at a guy while I was there for trying on shorts.

DO NOT SHOP HERE!! Literally walked in for the first time today and was looking for a black Ben Davis work shirt. The one I wasn't looking for wasn't there but he insisted on me trying on a bunch of other ones. I enter the fitting room and he still proceeds to hand me more. Of course I try on 1 or 2 but it was excessive about the amount I was handed. I come out the fitting room and tell him I really needed the black one and would wait another week if I had to. He starts cussing me out in front of another client and kicks me out the store for "wasting his time". Never coming back again, prices are overpriced compared to other spots and customer service is terrible.