The Palm Hotel

Do NOT go by reviews older than around 02/01/2023. This old Victorian Bed and Breakfast was sold to people that actually love it and want to take care of it and you. It is NOT the same owners that apparently didn't care. My wife and I rented the room with two claw foot tubs and it was great. All the hot water you can need. The best part about our experience was meeting and dining with Michael. The new owners would be wise to keep him for as long as he is willing to stay. I kind of don't want to leave such a great review because I wanna keep it to ourselves but they and chef Michael deserve better than the start rating they have.

The Bates Motel was WAY more inviting and far less creepy than this place! My husband and I arrived around 9:30 to a dirt parking lot with NO LIGHTS behind the hotel. The hair on the back of my neck stood up as we walked closer to the hotel. When we walked in, the hotel had this weird vibe inside. It's not even a hotel... it's an old house. We were given room 5 on the second floor. As we climbed the stairs I half expected to see two creepy twin girls at the end of the hall holding knives... ya, it was that creepy. When we got into our room, the thing that really freaked me out were the framed drawings of children on the wall next to the bed - I will get to the bed in a minute. We walked into the bathroom and there were two tubs in there with no shower, no curtain, and no privacy - I half expected to see Jack Nicholson from The Shinning break the door down with an ax and say, "Daddy's home". My husband was exhausted from the drive and decided to lay down, so he pulled down the nasty pink satin bedspread with white stains on it, peeled the blanket and top sheet away and noticed YELLOW STAINS on the sheets and pillow cases. It was gross and filthy; now that I think of it, the entire room was disgusting. I was so grossed out that I refused to take my travel clothes off, and rolled up my sweatshirt to use it as a pillow while I slept on the blanket. After about 10 minutes in the room, my husband got on his phone and found a Best Western in a town nearby. He booked the room at the BW and we booked it outta The Palm Hotel... a place where nightmares seem to come from. Anyone who said this place was cool obviously have no standards and don't seem to care about their hygiene! Stay clear of this place... It truly is horrible!!!

Hello there weary traveler! My husband and I stayed here last night. Breakfast this morning was delicious, hash browns, eggs, homemade waffles, coffee and sausage. This was our first B&B experience, and as the other reviews state, yes this is a B&B in an old house and not a hotel or an inn as it's listed on Priceline. It was a quaint house, the oldness added to the quaintness. Valerie, the manager, was outside working in the yard when we arrived, and greeted us. There are a lot of doors in and out of the house which is a nice for coming and going. Each room has a lock on the door. The room was nice, all of the rooms have their own bathroom. The towels were thick and luscious, and there were even nice vintage bathrobes in our room. The bed wasn't the most comfortable, and could use some fluffier pillows, but we got a great night sleep. We got up this morning and walked around town, there is even an old railroad (1897 Sierra Railway) station around the corner that you can explore. The neighborhood is safe. We walked into town last night and had delicious authentic Mexican food. Valerie was really nice and accommodating. Her breakfast in the morning was DELICIOUS.

We arrived in Jamestown, early. Went to the Inn, which really should not be called a hotel. That is my only complaint. We were met by the Inn Keeper, Paula. Very sweet, and said room would be ready in 30 min. Went to eat at the National Hotel, and had a delightful brunch. Came back in awhile, and room was ready. We had the king sized sweet, and such a bright, airy room. Paula showed us around, and answered all questions. The room was definitely eclectic, and that was part of the charm. After all, we are not in the big city, and said by Paula, the inn is in the process of improvement, as the owners are relatively new. We went to dinner at Willow Steak House. Very good scallops and steak, service good, and very homey.Back to room for cocktails with friends in our room. Furniture was not so comfortable, but oh well, it is for one night. Paula brought us ice for drinks, and was always around to please. She even went to buy ice for us.No barking dogs, but Sissy, Paula's doggie, who greeted us, but otherwise quiet.Breakfast was varied, with coffee waiting. Juice, cereal, scrambled eggs, and waffles, homemade breads. Paula filled us in on the history of the inn, showing us pictures, including a movie made there with Clint Eastwood, and 3 other movies.This place has received some bad reviews. I just have to say, Paula is one interesting, delightful, hard working lady, who maintains the inside and out of this place. Sure, some improvements could be made, but it takes time, and I know Paula is doing her best, and we loved the experience there, and getting to know her. Thanks Paula for everything, go here with an open mind and loving heart.

I read all the reviews and they were literally all negative with one exception....that must have been a relative. This place was disgusting. We were warned from a business owner in Sonora that it was a bad place to stay. We only chose to go ahead and check in because we knew our credit card would get charged. We were there on a weekend night and we were the only guests....That alone should have been a sign. The place stunk and was very dirty and unkempt. We had the room with 2 tubs and the hot water wasn't even on. I told the young girl and she said she needed to turn it on. We waited almost and hour and the water never got hot enough to take a bath. In the morning I could hear them in the kitchen making breakfast, but there was no way we were going to eat anything from there. We were gone before the sun came up.

The building is in decent shape, but you can see that it needs some attention/maintenance. There was a general lack of attention to detail evidenced throughout our stay. Check-in is at 3 pm, which is about when we arrived. The front door was locked and nobody came when we rang the bell. When I called the number posted, the person who answered told me he would have 'a guest' let us in. Finally an elderly gentleman who didn't speak English came and let us in. Upon entering, I noticed that the building smelled of curry and garlic, as if the family who ran it were making their midday meal. I came to learn that all the public rooms and hallways smelled like that at all hours of the day (our room did not, perhaps because the door was kept closed).The carpet was dirty, and the room was freezing. A teen/young adult arrived soon after to check us in (turns out it was her grandfather who let us in). She was very nice, but flustered and seemed trained just enough to be able to run my credit card.I had booked the room with the two bathtubs, and we immediately turned on the small space heater to try to warm up the room, and decided to draw baths. No hot water. Back out to ask about that. The young woman turned on the water heater, I guess, and told us it would only be 10 or 15 minutes to heat it up. We waited about half an hour before trying again, and yes, there was hot water, but not enough to fill two tubs. Also, one of the tubs had some grime on it, apparently left by the previous guest. I also found a random child's plastic drinking cup in the armoire where the extra linen is stored.The breakfast, described on the hotel's site as including an 'egg casserole', waffles, and biscuits and gravy on Sundays, was....not that. It looked like the family had pulled a few cereal boxes and half-used loaves of bread from their pantry and plopped them on the table for the guests. There was not even any coffee or hot water, and the flustered young lady, when summoned, didn't know how to use the coffee maker (we couldn't figure it out either). We packed up and left, hungry and un-caffeinated.

PALM HOTEL, JAMESTOWN, CA -- -- I WAS IN THE ER... WE DID NOT STAY THERE... NO REFUND OR COMPASSION We were supposed to stay at the Palm Hotel in Jamestown, Ca.on Dec 27, 2019. I had a medical emergency and ended up back home in the Kaiser ER. I did not have my phone or the phone number OF THE HOTEL to cancel. Valerie (employee at the hotel) had the courtesy to call me. I explained my situation and thanked her for calling (I was still in ER - 7+ hours). She said it shouldn't be a problem. On January 7, 2020, I looked and had been charged for the stay ***WE DID NOT STAY THERE*** I called the owner and asked what could be done. After a short discussion, he said, "We have a 48-hour cancelation policy. I can give you 15% off the next time you stay with us, that's our policy." I replied, "You are the owner and make the policy. Why would I come and stay when I've already been charged for a night I wasn't there... I was IN THE ER!" He replied, "I would have to talk with the other owner, but that's our policy." I asked, "What about some compassion? I could not help my medical condition!" He said, "That's our policy." I said, "People make policies and can make exceptions when it's appropriate. I do not want to go on YELP or anything else and tell this story. He stated, "Do what you have to do. "That's our policy. I will respond on YELP"... THEN HE HUNG UP... Judge for yourself. My medical issues continue... but I will NOT BE GOING TO THE PALM HOTEL! Beware!

There are lots of good reviews but note they are not recent. Valerie and Paula sound great but no longer work there. We followed the bad signage to the parking lot then went to check in. A very sweet, flustered young teenager (maybe about 13) was working check in and was about to charge my card again when I told her I had already paid. She then said the key didnt work for the front door but the back was open all day/night. Then she said there was no breakfast "because of covid. We already got shut down once and cant get shut down again." She tried very hard to be professional but it came off like an adult made her be the bearer of bad news. The room was...very very bad. One towel, almost no toilet paper, loudly leaking sink, stained furniture, cords everywhere from the tv. The bed linens were scary...I felt sure they werent clean bc two pillows were in shams which everyone knows arent for sleeping. There was a scratchy wool blanket between the top and bottom sheets. One pillow had no pillowcase and the pillow was old and stained. The mattress itself is verrry old and super uncomfortable. The glass on every mirror was broken, the ceiling fan didnt work, the marble slabs installed in the shower are cracking the walls with their weight. The decor was sad. Like there was a dingy teddy bear without a nose and some random knick knacks. It felt like maybe the teenage girl was also the maid. The mini fridge was unplugged/musty and there was one bar of hand soap, one small shampoo and two lotions. The outside is just as rough, weeds everywhere some three feet tall. You can walk to town but it's poorly lit and a little scary. And yes the back door is wide open all night in a rough neighborhood. On the bright side the room had a new window AC unit. So new the box was still in the hall. I almost didnt write this because the young girl was very charming and I'm sure her parents/relatives need money. But because there were so many great reviews for previous staff/owners it needs to be said that this is a verrry different place and no one wants to pay good money to stay in a dirty, rundown place. I left a tip in the room for the young lady- hopefully she gets it.

The basics for a decent hotel are not met at The Palm. 1. It's not clean. There were stains on the towels & bedding, ashes (cigarette or incense?) on the bathroom shelf, piles of crud in the corners & under furniture, and a musty smell. 2. There is lots of upkeep needed such as, crumbling stair steps, peeling paint, and torn furniture. Would never recommend this place to anyone.

My husband and I were celebrating out first year anniversary and a friend of us gift us a night in this hotel. We did not expected all the great service that we got. Michael is such a great person, super kind and he made sure we had a wonderful time. The rooms were cleaned and had an antique feel to it. The way Michael made us feel so welcomed made our anniversary that much better.