The Music Box

I stopped in here a few months ago and had a lovely time as usual. When I realized today that after a lifetime of patronizing this store, I had never written a review, I wanted to rectify that immediately. I was absolutely shocked when I opened the app and read the bad reviews on here. I made sure to read every single one of them and I think if you do that, you begin to see a pattern of people who are ridiculous and think that because they had a bad day or completely unrealistic expectations, they can strike out against a good business because they take no responsibility for their decisions. The Music Box has been the sole music store in Lodi for over 40 years. I "rented" my first violin from them when I was a small child and we purchased my sons trombone for band here 20 years later. At that time I was a single working mom and they allowed me to put my sons instrument on a payment plan. I actually missed the last payment because I had started working a second job and forgot to drop off the check. When I realized what I had done about a week later, I made sure to plan out a time to stop in at the store and pay off the instrument and apologize. However the day before I was to do that, I received a letter from the owner of this store. I fully expected it to be a demand letter with a late fee tacked on and I was ready for that as it was my own fault. Instead, the owner wrote that he understood I was working hard and was very busy and that he would like to gift me the last payment and let my son keep the instrument. I literally cried. Every experience I have had here has been beyond good. This is a small town store that stays alive because the owner and employees love what they do. The staff is thoughtful and caring as a customer for many many years, I highly recommend them for instruments, accessories, lessons, music or just to help you figure out what it is you need and I hope to see this store here for another 40 years to come.

Walked in, just before closing and the customer service was great! Bought what I had come in for ( a soft guitar case) and was out the door before they actually closed. Service was great! Never felt rushed but got what I needed and was not held up in anyway. Large inventory for all kinds of musicians needs. Check it out!

I don't remember a time when Rick was an A-h*le, but the last time I went, he was freaking out about me playing a guitar with my fingers. First of all, I understand why using picks are not allowed; some people haven't developed pick strumming discipline. Rick ended up leaving a customer mid conversation just so he could pull the guitar from my hands and to examine any "scratches" on the pick guard. I was considering buying that guitar had he not done that. I ended up spending my money for a similar guitar at a local ma and pa shop called Guitar Center.

Honest advice was given to me even when leaving some of it out could have made the store some easy dough. I walked in wanting to rent a saxophone and get some lessons but they let me know that they're no longer renting saxophones and gave me the name of another music store nearby to rent from. I could have easily been sold on a music book but was advised not to make a purchase until I have guidance from my music instructor because they may want me to use a different one and it would be a shame to waste my money. It was incredibly nice to discuss this new venture of mine with someone who wasn't only concerned with their own profits.

They push products they can't sell. Don't ask for a recommendation they aren't that honest. Do your research before you enter the store.

This music store is very nice for any needs. Jeff is very personable and easy to deal with. The store has a relaxed feeling, never rushed. Excellent deals are to be found here. I recommend the store, and I will be back to do business here again.

THIS PLACE SHOULD GET 5 stars on customer service alone!!! I came here for a violin rental for my daughter but unfortunately they didn't have any available. I needed it quickly so they suggested I try Mr C's in Stockton (head over to my review of them to learn about their crappy customer service). When I returned from there in tears after a HORRIBLE experience. They apologized for sending me there and sold me a beautiful violin at an UNBELIEVABLE price. I can't say enough great things about this place.

A great group of guys with in-house lessons. I love that we have a small town music store with good service.

I would not recommend coming to this music store. The older gentlemen are not service oriented, I was ready to spend money on a guitar but felt pressured to leave by being approached 4 separate times in 20mins, then I was suggested to look at cheaper guitars.... My experience was bad but hopefully yours is different.

I was thinking about buying a guitar for my son....I was in Lodi and had sometime to kill so I just so happen to drive by this place and stop in....so glad I did....what a great experience! When I walked in I met a guy named Jeff who was helping another customer, I browsed around the store until he was done with his customer. I told him what I was thinking and he guided me in a direction he thought I should go and was very friendly and polite. He was very knowledgeable and explained things in great detail. The store itself had a very relaxed atmosphere....plenty of guitars to choose from. I will definitely be going back here in the future.