Ann W.
Oct 22, 2023
Professional and knowledgeable. Excellent customer service. Friendly and accommodating. Great selection and great variety of products. Would greatly recommend if you are in the market for excellent and reasonably priced phone accessories.
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Kiyoshi W.
Oct 24, 2022
Save time & $ by avoiding device repairs here ! Decided to spread biz to small biz & took iPad in March for port replacement. After excuses & delays got it back in April only to discover iPad was not recharging actually continued discharging even with a new charger & cord.The repair person ( part time ) was finally reached & returned it. He claimed nothing was wrong & recharged just fine at store & told me to bet a 25 watt adapter ( even though iPad 6 will not accept fast charge ! ). Nevertheless I brought it home deciding to give benefit of doubt. It completely discharged & would not re boot.Called store & asked for owner to call back. He never did even though clerk at store said he received my message. Thought seriously of taking him to Small Claims Court but just could not make the time.After deliberating whether to buy a new iPad to supplement my iPad Air decided to give iPhone Repair ( that replaced batteries & screens on my iPhones ) one last repair attempt before buying a new iPad.Replacement of port was done on Thursday when iPad technician comes in picked it up next day & my iPad 6 from 2018 is operating like new along side the iPad Air.Moral is 1 stick with what works 2 don't have serious repair work done on expensive devices in a shop that sells phone covers & accessories as main source of revenue.
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Roland G.
Apr 8, 2023
I had my iPhone 11 Pro Max with a broken lightning connector tip stuck in the charge port. The Accessory Stop was able to remove the broken lightning connector tip while other shops said they couldn't and would require replacement of the port (at 50% more cost). Thanks for the great service!
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Linda P.
Jan 28, 2018
Today was my first time at this store. I came in to get my screen repaired since it was cracked. The price was decent. I had my iPhone 6 glass replaced and had them add on a tempered glass for ~$100. They were able to fix it In 30 min. To get the tempered glass installed it was barely 4 minutes. They even had a checklist when they were checking my phone in and out for service. I like that there was no pressure to buy any thing. J checked me in and Courtney checked me out. They were both patient and nice. The store itself was clean and they had a lot of variety of phone covers and accessories. I recommend coming to this store for a quick and reliable service. To me this was important as when I don't have my phone theres just a bit of emptiness in my life lol
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James B.
May 28, 2024
Regrettably I must update my review of this company. I've been here a few times and have always received awesome service until recently. I took my daughter's tablet to get repaired and I was told I would be contacted within a few hours as to the extent of the repair needed. Seems reasonable so far... Only I was never contacted within "a few hours".Wanting to be reasonable myself, I waited a full 24 hours and contacted the business myself. The employee answering the phone seemed confused about my tablet as well as the repair needed so I picked up my unrepaired tablet and took it to a competitor. I don't plan on returning as I believe this business took a massive step backwards.
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Jayren R.
Jul 14, 2024
The best phone store ever. My 12 Pro max was fixed The battery was fixed and the screen
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Frank A.
Jul 27, 2024
Amazing job, phone was quickly repaired. Great customer service. Good selection of accessories at competitive prices.
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Jo C.
Jun 28, 2023
Made appointment and Took moms iPhone 11 to get battery replaced . Told one hour took almost 90 minutes. Then told issues with resetting battery life stuck @86% instead of showing 100%. Told to charge to 100% a few times, told issue maybe with update 16.5. iPhone battery was at 5% leaving store.Got home and started charging, checked at 9pm message had came up unable to complete charging do to over heating stopped charging.yet iPhone did not feel hot. Unplugged and went to bed woke up and iPhone was at 61% plugged back in and waiting to see what happens.Called and now Waiting on call back concerning shipment of new iPhone 11 batteries suppose to be in Friday afternoon. Will get this replacement battery replaced. Update Battery will not charge past 27%Went back to shop and got a full refund Took mom to get a new iPhone 13 All is back to normal for mom
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Destiny M.
Jul 12, 2023
Poor workmanship. They replaced my cellphone screen protector and within a couple weeks bubbles appeared under the glass. They refused to make it right. Anybody can sell phone cases and I'm sure they are nice to their mothers.#saveyourselfthegrief
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Deborah M.
Jun 9, 2023
Jperome, Jericho, and their staff are above awesome! Back in 2012, I bought a new phone and the camera did not work. The manufacturer wanted me to wipe everything, send it to them for two weeks, and my cost would be $500 plus shipping. Someone told me about the Accessory Shop. I went. They replaced the camera in approx 1hr and charged me 1/5th the cost. They have assisted me with car connections, all of my new phones, cases, and relatives cases, etc. Every time they return my phone to me after working on it, it's like I have a brand new phone! I just had tempered glass placed, and my screen is so very clear, it's bananas! I love these guys. The Accessory Shop is the place to get yo stuff fixed!
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