Maureen C.
Mar 3, 2024
My fiance usually fixes and builds our computers so the fact that he was stuck and was having issues troubleshooting made us nauseous with the amount of money we may have to put in. We haven' had any issues in the past with the computer but started to notice lags and issues with the computer just stopping and restarting on its own. The only thing different was new software for his drones and video editing. My fiance reached out to Tech2u in Vacaville and after a few consultations, a remote assessment, and numerous questions and calls to the store, it came down to the cooling fan and that the current one he had couldn't sustain his computer with the amount of work he was using it for.All in all, they were very helpful and didn't charge us an arm and a leg. Highly recommended!
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JJ A.
Oct 6, 2022
Spectacularly unhelpful. The reviews on here are crap. First-come, first serve with a 2-4 business day lead time. I use my computer full-time for work. It's Thursday, which means they want to be in possession of my computer for a week before they even look at it , nevermind fix it. They won't take appointments. My computer is still functioning but it is starting to get loud. I just wanted them to help me fix whatever might be going wrong before it isn't functioning. Not helpful at all.
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Donna L.
Mar 12, 2021
From my first contact via the TECH2U website to taking my PC to the Vacaville location for data recovery, I was impressed. The response to my inquiry was immediate. When I walked into the office in Vacaville, no appointment necessary, I was informed that there was a basic fee for data recovery which included diagnostics. Rob also gave me a clear estimate of when the work would be done. He later sent me a text followed by a phone call a week afterward to give me an update. When the work was complete he called me with the options. I went to pick up my PC the next day and Rob gave me the data, 100% recovered, on a flash drive. Hurray! He said that if, for some reason, the data was not all on the flash drive that he would run another transfer at no charge. It wasn't necessary. Rob also handed me my hard drive to destroy and offered to recycle my old PC. I gladly accepted.If I have computer issues in the future, TECH2U is my go-to tech repair business.
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Dena M.
Oct 24, 2024
I just love this place!! Their customer service if fantastic. Very friendly, helpful, and made me feel like my issue was important and solved it quickly. I highly recommend this place!
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Ha H.
Jul 25, 2023
Quoted me 2-3 business days to get my computer operational again. However it only took one day, and I had my PC back the next day. Jeremy who worked on my PC seemed very knowledgeable and honest. If you have an issue with your computer and cant fix it yourself, bring it here.
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Diane D.
Jan 30, 2023
Jeremy was so helpful, patient and sweet! Free estimate was really free and to my great surprise, my filthy keyboard was all clean and sparkling! I highly recommend him and Tech 2 U! Thank you!
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Walt R.
Jan 26, 2022
It appears that TECH2U in Sacramento discriminates! I was refused service due to being "just outside their service area". They will not provide a needed service due to their own interests, ignoring the needs of others. Guess that's THE AMERICAN WAY!!!
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Brianna W.
Feb 20, 2022
Rob is the best. He is the tech there and the first person you'll make contact with. I have gotten my laptop done twice here. The first time was for a cracked screen which he easily replaced. The second time my computer was being a dinosaur and was taking forever to turn on/off and load thing. He instantly knew the hard drive needed to be replaced. After replacing it, my laptop was giving him difficulty copying thing onto the new hard drive, and Rob remained so professional and helpful. He prioritized my computer and wanted to ensure I left happy. Very professional, accommodating and knowledgeable.
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