Synowicki's Jewel Box

Customer service, loyalty and a friendly smile are the hallmark of every business. It goes without saying that Synowicki's Jewel Box checks off every single one of these boxes day in and day out. While the big box stores and online shopping retailers pull more and more customers their way, in the end it is the small town feel of a local, family owned business that continues to ground me in my roots. I simply cannot say enough good things about Synowicki's Jewel Box. If you are in the market for a watch that will last forever and not break the bank, a handshake that will always remember your name and the feel of "home" I highly, highly, highly recommend Brian and his staff. Synowicki's Jewel Box has earned my trust and my hard earned money. When in the Lodi area and looking for a break from the wine tasting, do yourself a favor and stop in. You will not be disappointed.

I've only had a brief experience here but it's enough to deserve 5 stars. I got engaged about 4 months ago and my fiancé purchased my ring at a chain store. He purchased the service plan there. Just about a week ago a stone fell out and I took it to the big chain to use the service plan and get it repaired. I get my ring back a week later and two hours later another stone falls out of my setting!!! I happened to be walking by this store and I was so upset I stopped in. It was about 15 minutes before closing but the wonderful employees looked at my ring. Explained how my setting worked and what it's maintenance should be, what should be fixed/adjusted, and how much he would charge-more time than the big company ever spent with me. They were so kind and meticulous. I've never purchased anything here yet, but we still need to purchase wedding bands and this will be the first place I go!

They're the best. They have gorgeous items, and do fantastic work. I wouldn't go anywhere else in Lodi.

Have used them many times over last few years. Always been a pleasure to deal with. Selection has been more than many mall jewelry stores, and prices are very comparable. Had a piece made from scratch that turned out beautifully and will be a keepsake for many generations.

Took a ring in for repair after it was dropped. Had it back repaired and polished in 1 day. Very nice employees. Cost was very good. When i purchase a piece i will do a follow up review.

Excellent service. Great experience. Very easy to work with and good communication will go back

Horrible customer service with Barbara who completely lied about a recent order I put in and then had the audacity to charge me when they did not even fix the problem. Very deceptive business practices. Better to go to Lodi Jewelry Repair instead as the owner is honest and fair. I should have trusted my instinct at this place when I felt insecure about leaving my items there. Please save yourself some angst and avoid this place at all costs!

Wow. The sign says they close at 5 30pm. I get to the front door at 5 25pm. I was going to get to watches batterys fixed. A 10 min job. Not a fan of false advertisement of business hours.

My husband and 5 month old daughter recently got me a beautiful necklace for my first Mother's Day. There was a really cute backstory to my present and long story short, the jeweler and staff went above and beyond to help them find the perfect gift to make my day really special. I absolutely love my necklace and it's my favorite piece of jewelry I've ever owned.

The Jewel Box is my favorite jewelry store. Their taste is impeccable and they have original, unique pieces. My husband has shopped there for me for 11 years and whenever I see that Synowicki's seal on the bag, I know it's going to be awesome! Their customer service is wonderful. Christy has excellent taste and knowledge of stones and settings. She helped me create my engagement ring ( which I still love just as much , if not more a decade later). She designed a necklace that remains one of my favorites. I love jewelry and I feel we're fortunate to have this level of taste and quality in Lodi.