Service First of Northern California

They are awful. A group of young rude unprofessional poorly trained ppl working with our most vulnerable. Some of the girls act as though they want to be any where else, others speak ill of the parents/guardians or the ones assisting them to their aquatic appts, once they have left the building. With no regard to those around them to hear them. The "supervisor" Flora, is a poor excuse of a role model and likely the reason for the bad behavior.

Don't go here. This is only my second review, of a business in 6 years, and Yelp, period. My adjuster left several messages, the week prior, for Irene, but no return calls. I went over Irene's head and left a message with the manager, Flora, and explained the problem. Flora returned my call in the afternoon. This woman was rude from the moment I picked up the phone. Flora began blaming my adjuster then me, as to why no one was returning calls. I never once asked what happened, yet she wanted to blame everyone else. I didn't care about what happened and just wanted an appointment. My adjuster kept me updated, which the manager, Flora had no idea. She was caught in a few lies, started yelling when I confronted her. I told her I will not be treated like this, and hung up. I read another review who stated this had happened to them, so it's not some fluke. Looks like I'll be going elsewhere. Dumb way to run a business.

This is one of the best programs in town. I love the people that come here and it is my pleasure to transport time from home to hear and from here to home. I recommend this program to all of my friends and all of my associates.

Swim instructors are great with my 4 and 6 year olds. They are patient and fun. Encouraging and dedicated to providing the best service for your money. Rates are very affordable and classes are practically one on one depending on the season. Peak seasons, classes are in groups. I highly recommend for any parent seeking swim lessons for their children.

Service First is a special needs swim program. I have 2 children one verbal and one non verbal. My verbal child graduated the program and was actually very sad. He enjoyed his lessons so much. My second child is still a student there and tbe staff is so patient with her. This is the only program to teach special needs kids to swim that doesn't charge an obscene amount of money for less. Everything for our kids is always more expensive so I appreciate this program. The people there are patient and accommodating, especially considering they also have to deal with some parents with unrealistic expectations and a lack of understanding. I recommend this program all the time I brag to my family about how well my kids are doing. Take some of the negative reviews with a grain of salt. One in particular because this parent changed the wording of their review on this platform but im posting the other one they left. Which points out exactly why they were asked to leave. Race related Comments are unacceptable and shame on this parent for going there and then making it seem like it was the programs fault. How dare you! Own your own mistakes and your own racism work on YOURSELF before you go risking MY child's program because you can't control yourself.

staff at aquatic therapy(swim) are ext rude and unprofessional we are treated so differently than others there. We felt so unwelcome there. Very uncomfortable place to be at. Julissa and Flora are two rude individuals lack professionalism and patience. They can't handle a situation like a mature woman and would yell at you and kick you out. My son deserve better and I will be taking him to center where we fell welcome and have good trainers. Warning for moms of special need kids.

my special need child was pull out of this clase for exposing himself they said a 6 year old with autism how gets over stimulated happy to be there they didn't understand that he has autism he try to change himself in the wrong spot so he got kicked out on top of calling me to remind me of the appointment and giving me a wrong timings he gets kickout iam very frustated right now they didn't even give us a chanche a worning i don't recommend this place if you have a kid with special needs