Sansei Japan

The food is fresh and cooked right there so it is hot and ready. The service is kind, fast, and accurate. The ambiance is in the mall so it really depends on how busy the mall is at the time of day. The serving sizes are great, but I wish their prices were a bit lower. However, I still recommend going here for some good Japanese bbq food.

Great spot to eat I always crave this when I come to this location. The staff are very hard workers. They do a great job.

My Bad .... I didn't check Yelp reviews 1st , this place is right outside the movie theaters at the mall , when you say food court food it's either hit or miss - well this was a miss , we had the chicken teriyaki and a California Roll : * chicken was bland Had to add Sriracha +soy + More teriyaki to make it Taste like something *rice was ...rice * veggies were forgettable * California Roll was made From cheap imitation crab Meat with a cheap Imitation taste The coup d'etat WAS WE FOUND A HAIR IN OUR FOOD , now I know this happens and it's not done on purpose but .....it happened , so instead of 1 star we provided 2 - why ?? When told of the hair the guys made another plate - no questions asked !! (Why did we want another plate ? ......I really don't know )

Food is fresh. Usually no line and glad to have them near by rather than driving a million miles for teriyaki chicken.

They have finally gotten their act together here! Stopped coming to Sansei Japan for a while because the service had gotten really unprofessional and the food was tasting inconsistent. Like the one memorable time when the cook left my order sitting on the counter & didn't even bother to call me and tell me it was ready, that was a final straw. Since this last summer 2019, things have gotten much better! More consistent food quality and more professional people working there. There seems to be the same guy cooking the food most of the time, which comes out lightly crispy for the chicken, generously served, and tasting yummy. Teppenyaki chicken with vegetables and rice is one of the healthier options at the mall food court, so I am glad this place is still around! You can also order beef or shrimp as well. Yelp Tip: For a healthier option, you can ask for all veggies with your protein and no rice, or ask for a greater ratio of veggies to rice. Keep up the good work Sansei, and we will keep coming! Arigato.

Always a joy to say hello to Simon Lau at Sansei Japan inside the Tracy Mall Food Court. His friendliness, sense of humor, and genuine care for his customers obviously shines. I live out of town, stop by whenever I am in the area, and do my best to bring my friends/family when visiting. The food is delicious and his team cooks their meals consistently great! Definitely give them a try and if you want something special, simply ask and he accommodates when he can for a fair fee. Can't wait to get home to enjoy and already looking forward to returning again! As always, thank you again Simon, for your hospitality. My wife and I will enjoy your prepared dinner by the fire with a tv show. What more could we ask for?

Good crispy chicken, we always grab a bite before a movie. I do wish the rice was fluffier and had some flavor as it's just plain boiled white rice.

Great food ! I use to come here years ago I recently moved here and was so happy this place is still open. Super friendly service and you definitely get your moneys worth

Food still Great!! I would have gave them a 5 stars. But customer service sucks! Especially from the owner, see below pictures! I was just asking if the chicken that's been sitting on the Pan was still fresh and he got hot and bothered! Oh Well! It is what it is! I even told the chef that this is one of my favorite place to eat. CG

The person taking the order it's so stupid don't know how to take the orders right and when you try tell them they give you bad attitude, I don't recommend that place to eat