Rvmax

Need to send a shout out to RV Max Rocklin, this company has been nothing short of outstanding on my latest purchase of a used RV. I negotiated a solid price, where after it was sold this company went ahead and installed a new inverter since they found the old one to be faulty, a new battery, new weatherstripping along the canvas pop-outs, re-sealed the roof, touched up some upholstery, fixed some screen tears, and installed a new awning. ALL at no extra cost to me. They also handed me business cards from everyone from the owner, the sales manager, the salesman, and the service tech, telling me if I have a problem, call them. I have not seen customer service like this in years, and I am glad to sing their praises. So if you are in the market to buy an RV, new or used, I would check them out.

My husband and I went there and looked at a unit. The price online fit our budget. We were pre-approved prior to going to the lot. I texted Steve and he texted me back that the price was good. My husband and I purchased a 5th wheel hitch and we were all set, however now that we are filling out purchase paperwork, RV max will not honor the online price and the asking price went up 8000 dollars. Buyer beware!

RV Max has the nicest people working there! I hope to work with them again when we upgrade.

We had been looking for an RV for some time, and the big name dealers in the area, although they have lots of flash and whatnot, lacked big time in the customer service area. We visited RVMax and instantly were treated with respect and care. They took plenty of time to show us around, and then the time came for us to purchase, that is exactly where we went. During the finance process, which took a week from my lender, they were super patient, stayed in regular communication with us, and were extremely helpful to help us close the loan. Delivery of the RV was exceptional, as they took plenty of time to go through the walkthrough and show us everything that needed to be known about the coach. Absolutely extraordinary customer service, super friendly, not sales pushers. Thank you so much RVMax!!!!

Woooow!!! Quality staff, knowledge and selection. We purchased from them. Their selection of RVs are very clean. We had visited many lots, and saw some pretty gross rvs. I can't speak highly enough about the people who run this operation and smoothly. From first greeting to feeling assured walking out the door that if you need anything they are there for you after the fact. Also, they have inventory constantly coming in. Just love this place!!

We had searched everywhere for a trailer for my mother, so she could be closer to us. We secured a spot but couldn't find a trailer private party that wasn't overpriced, a scam, or in horrible condition. We went to the Loomis and Rocklin Rv Max locations and had a great experience both times. Every person we encountered was so helpful, knowledgeable and made every effort to make us informed trailer owners(we are very new to this). Mike, the owner, was very flexible and accommodating. The location for delivery was a tight complicated fit and against a deck. Mike nailed it! Very happy!

Rarely does one come across a business owner and his team that is as much of a pleasure to work with as Mike, Jenna, and Steve. Initially working with Steve during my purchase of a Winnebago View, he claimed that Mike and team really stand behind their products and pride themselves in top notch customer service. And boy was he right!Mike went above and beyond helping me with some issues the RV had that couldn't have been known by the team when selling. Repairs took a while due to a delay in parts but the entire process and communication was top notch and one of the best customer service experiences I have ever had.I already told the team to please give me a call if they get another unit in like the one I purchased as I am in the market for a second one.I would highly recommend this business and not hesitate to jump on any RV they sell that meets your needs.

Well I can't say enough good about these guys! The sale was perfect, we had zero problems. My wife and I love our new trailer so much! Mike and Jenna are super great people! Jordan was very thorough in explaining everything. When it came time to take it home, I knew it was not only a great deal, but I know I can call them and ask them to help me with any questions I had. In fact, I've gone back twice to ask advice and both times they've not only sent me home with more knowledge, but free items to make it easier for us to use our trailer. I highly recommend RVMAX to anyone! They're honest and outstanding humans!

Jane is the owner of RV Max which is a small family business in Rocklin. We have been looking for a used car for several weeks and came across a used vehicle at RV Max. Never thought to look at RV dealer for a vehicle but we decided to take a look at it. When we arrived we were approached by Kyle who was a very nice sales person, respectful and not pushy. We had a lot of questions and he was very kind in providing the best knowledge of the vehicle.Jenna, the owner made the transaction smooth and stress free. We asked for an oil change and even though this is her busy time of year she made it happen. I had lots of questions and needed to text Jenna often and she always responded and was so patient with me.The staff at RV Max puts the customer first. From the sale, contract and picking up the car it was a very pleasant experience. If you are looking for a RV definitely check them out first. Thanks Jenna and Kyle.

We bought a trailer from them in July. Our kids were horsing around and broke a cabinet door really badly. I thought we would just have to buy a whole new door but when I brought it in to ask about where and how to get a new one they fixed it better than I could have imagined and were extremely quick about it (I had said kids with me a they only got a little antsy waiting for it to be fixed). They were extremely kind and gracious about it. This is our first trailer, and I was nervous about being an owner. But so far the folks here have had excellent customer service and willingness to help above and beyond with the problems we've run into. I posted a photo of the repaired cabinet but yelp won't load the before photos.