RV Travel World

Brought my 5th wheel into RV Travel World of Roseville last week for a last minute repair before a two week trip. Not only were they extremely helpful and responsive, they were able to squeeze me in in the day of and had my trailer repaired and back to me in less than 24 hours.The service department team were friendly, professional and communicated excellent during the process. It was my first experience there and I will definitely be back for all future needs regarding my 5th wheel.

Paula, "The Trailer Queen" is incredible. Her wealth of knowledge is astounding and she is so funny and entertaining as she explains all the features. The selection was good for us - not vast, but they had what we needed so we were happy.

I purchased a New Leprechaun Class C Motorhome. The list of things we have had to be fixed before we even used it are:1. bedroom slide - totally had to replace the whole mechanism2. Thermostat wiring was broken so stat didn't work3. Water heater fuse was blown because not properly de-winterized4. Gas leak at Generator5. Command 30 display was broken6. Skylight above shower cracked and water damage inside7. Frigerated door fell off while loading food8. Cabinet doors pull off cabinets with little effort. press board cabinet facings and very small screws.9. Mounts for ladder to bunk are uneven so ladder has to sit at angle to use.10. Pulls for blinds pull out of wall when trying to raise/lower blindsUgh... others that escape me...In the last 6 months, the RV has been at this dealer for 4 months total. We are still waiting for the Command 30 to be replaced under warrantee since purchase (over 6 months). I have resorted to fixing most issues myself as getting them fixed in service takes months. Last warrantee service that I had done took 2 months delay for appointment and was in service for 5 weeks.The people that work here are very nice, but promises are made that never happen and the quality of their products are questionable at best. The service department cannot keep up with all the issues coming in and the workmanship is sub-par in my opinion.The Ford E450 platform is however a shining star, this part is exceptional. Ride is great and it handles and pulls great also.My opinion, do NOT buy from this dealership. You want a dealer that stands behind their product and corrects issues in a timely manner.

They're dependable in completing repairs. Expensive but worth the job they do. I've purchased a trailer from them as well as used their repair shop both satisfactory.

I've been writing this review for a few days now. I want anyone and everyone that is looking to rent or even thinking of renting an RV to come to RV Travel World. Their manager, Selah (and everyone for that matter) is so customer service-oriented, HONEST, just straight NICE- they treat you like family right off the bat!When I was just searching for quotes and I didn't yet commit to renting from them- I was very open about looking at other companies- Selah looked at what I had received from other companies and did a comparison on what they could and couldn't offer/ match. Needless to say, there were a lot of hidden fees that the other companies had which RV Travel World did not. They're transparent with all of their fees and it's very reasonably priced. As a single mom, I have to be frugal and I was super ecstatic that I could actually afford something like this to do with the kids!This was the very first time that I was renting an RV for camping, and I was very intimidated. Selah and Kyle -#1 were SOOOO PATIENT with me and my questions!A tip that I would highly recommend for first timers is when they're explaining in how to work everything- record them and ask as many questions as you can while recording!When we were on our trip, I referred to the recordings MANY times over!When we got back, the easy return process was just THAT! SUPER EASY!You pay it with the fees but after a long vacation, the last thing I wanted to do was clean the RV. Of course, don't trash it, but scrubbing and sanitizing it was not something I was looking forward to, so there you go! LolAs I said, everything was outlined and we had zero hidden fees. I cannot recommend RV Travel World anymore than I already do and they will be the ONLY place we rent - and maybe one day...purchase- from!If I could give multiple reviews just to give many more stars, I would. Thank you Selah and Kyle#1!Keep up the great work and God bless you and your families!

We purchase a 2016 Tiffin Allegro Bus and traded in our Fuzion toy hauler. From the start to the finish even through Covid challenges the staff came through. We worked with Randy. Ask for him specifically if you want a like friend experience. They are now our extended family. RIck, Mike, Louis, Randy, Jamie and the whole staff. Thank you all. Brent and Cheryl Andrews

We had a great experience when we took our new Heartland Cyclone for warranty work. David, the manager, John and Alex were outstanding to work with. They diagnosed the problems and completed the repairs in a timely fashion. We were fortunate that they were able to get us in much quicker than other RV repair shops. We would highly recommend them because they are knowledgeable, courteous and responsive. We will have them working on our trailer from now on.

We went to RV Travel ready to purchase a new RV. We worked with Paula. She told us she can waive delivery fee then changed her story in front of the owner Jamie. We both looked at each other in disbelief. Then she mentioned that unlike other dealers they don't run your credit down (we both recall her referencing 54-pts). But they ran our credit down by 56-pts in a day. When I called her the next day, she didn't believe me, told me it's only one point drop and it never drops more. They have no respect for people's credit score and think customers are fools who misheard them each time. So we canceled our purchased as a result of this experience. Here is the photo to prove the credit score drop. We do not trust these people. We bought our RV elsewhere.

If you buy from RV Travel World do not expect honesty or integrity from the service department. It took 15 months, complaint filed and investigated by the BAR and filing a court case to get the issues resolved. From not knowing how to repair a slide, (I ordered parts from BAL for them to install) to getting the run around about a window shade that was missing at purchase. Complete nightmare. Dave the service manager will tell you he will call you back he wont. Faith the parts manager stated that the shade was not a warranty item and they were doing me a favor. They ordered the wrong shade from a company called HDR. They didn't take the time to read the website and see that they ordered the retail shade and not the manufacturer shade. 2 different shades. I sent 2 written letters to the owner Jamie Cordero with no response. Kevan the operation manager saying that I called Dave a crook which was not true, She didn't comprehend the email I sent. The final response from the BAR was "Good to hear Mark... glad they finally followed through with something that should have been handled many months ago." There were an number of other problems but to numerous to list. Buy from them at your own risk.

Travel trailers that they sell at their location $5000 to $8000 more than other dealerships. The people there are very nice. Nice maybe pay their bills but does not pay our.buyer, we are out to look for the best deal. Not to give our money away. Things are starting to get more expensive in this country of ours. As a consumer, we have to come together to give out the best deal to other buyers to save money. if you know any other dealerships that offer good deals, please reply back to this