Romancing The Stone

I have never had a good experience with this place. From crazy mark ups, to their lack of follow through. it is hard to find good contractors, and this place isn't it.

Melissa at the front desk goes above and beyond. Customer service is unmatched! Highly recommend checking them out for your future projects!

The team at romancing the stone is simply amazing from Chris at the show room to Lisa and team for the design and install. They over delivered on every aspect of the job they have mastered the art of customer service. The attention to detail was amazing... When short handed due to employees being sick Lisa one of the owners came out and installed the back splash personally. Now we just need to find do a few more projects so we can work with them again.

Lisa and crew did a great job on my bathrooms and kitchen. They were timely, neat and very professional.

Beware! Tons of issues with the install. First off the sink wasn't measured correctly by Lisa. . . She told her install guys to caulk it anyway and it looked horrible. It resulted in me asking her to fix it. She did end up supplying another sink and thankfully it ended up fine. Other issues were that the edges of the counters were rough requiring her install guys to come out and smooth the sharp edges... they are still scratchy but better. Also they damaged my wall during the tear out in two places. Lisa herself is unapologetic and can be rude on the phone. She takes days and days to get back to customers. Beware. I had a much better experience with big box stores, but I wanted to give this female owned small business a try.

The best! If you are looking for a place that has it all for your tile, counter tops etc. projects - this is the place. Excellent customer service, quick delivery and installation quartz countertops. Lisa and Chris are a pleasure to work with. Highly recommend Romancing the stone. I am a designer and recommend Romancing the stone to all of my clients!

Very disappointing quartz countertop installers. They're nice in the store, come quickly to measure but good luck after that. They didn't respond to calls, have a ton of excuses , took forever to install, some pieces didn't fit well and are expensive. If I could do it over I would find a quartz installer that doesn't have a fancy showroom but has a good reputation. No recommendation for this place.

Quality professionals! In the store Chris is and gem! And Lisa is a jewel right there on top of everything. The tile and hardwood installers were on time, worked hard and did quality work. We love the finished product! Great team work! Thank you!

I just finished having two bathrooms remodeled by Romancing The Stone. Lisa (the owner) is truly amazing! Both projects were done in a timely manner. She is always at the site checking and working alongside her employees. She absolutely went above and beyond to make sure that I was happy as the project progressed. Her response to phone calls or texts were almost immediate. Also a big thank you to Chris in the showroom. His expertise was extremely helpful in helping me make decisions on style and product. I will be referring my friends to them. Had an awesome experience!

Disappointing as I hoped this higher tech company would do amazing work in a timely fashion. Unfortunately, they took much longer than expected, some of the granite has large dull spots, I asked them specifically to polish one edge that never got done. Plan on doing a pool with outdoor kitchen but will pass on Romancing the Stone doing any work for me in the future.