TV's off. Not allowed to use them I guess.
Anthony Duran 10 year old killed at Merced Rockin Jump
Rock wall climbing, dodgeball, area for small kids...lounge areas!
Joyce E.
Jan 5, 2023
I like that the employees are very friendly and welcoming. There is a walk to climb, a jump out, a dodgeball area, a basketball area, a beam over a bag pit to knock other players off of, and then two jumping rooms separated by age. One room if for 6 and under. You come in buy special socks or bring your own from previous visits. They also have a photo booth and video game area. This would be a great place for a party.
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Peggy P.
Dec 8, 2024
Should have went to Modesto. Staff are not helpful. You are left standing around trying to figure out what you are supposed to do. An information sheet, like steps to do on arrival would be very helpful. Being told to "Just scan the QR code" is not enough. The process to get in to actually play was 45 minutes! They you have to pay an additional 4$ per person for socks. Trying to get my 78 year old mom to fill out a waiver online wasn't a chore. Then we checked reviews!!! Wish I would have done that before we came here. On top of that if you want to bring in a cake or cupcakes expect to pay 50$ on top of everything. Basically we paid 156$ for 6 kids to play. Should have went to Dave and busters. Get 2 stars because at least the kids had fun. Would be great to have an area for autistic kids also. Ours was over stimulated and too many people makes it worse.
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Martin R.
Jul 11, 2024
Staff was pretty rude, I turned on one of the 5 TV's in the "sit and watch" your kids jump area and while I was trying to figure it out my kid needed to use the restroom. When I got back I over heard one of the staff say "if anyone ever touches my TV's again...." over the little radios they walk around with. Didn't catch the end of that statement, but sounded pretty professional. Well the TV's were turned off and the remote was gone, she told my sister inlaw "we don't have cable". Nice little rude interaction 10 minutes being here.
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Carmen B.
Aug 8, 2024
Really hard to get out of their monthly contracts. No phone number to call. The people that work there tell you to go online to your membership account. The membership account does not work. Good luck trying to not get charged every month. Fun for kids. Not for adults.
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Shayn X.
Apr 22, 2023
This place is not safe for kids. My nephew was kicked in the face. He is 5 yrs old The kids that did this were older. This kid started laughing while my nephews nose was bleeding. we reported it, and the staff said they couldn't intervene!! Now, a little boy has pasted away. Run away from this place. They do not care about the safety of the kids. Justice for Anthony Duran. This could have been prevented. Things do not have to escalate to the point of someone losing a child.
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Tamara C.
May 7, 2023
Service is terrible an if you don't keep your eyes peeled for your littles they are in danger when we were there I had to police kids that weren't even made mine the staff just stand there doing nothing to maintain order
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Alfred S.
Dec 8, 2024
If you go buy the 90 minute pass and decide to stay longer you cannot upgrade to full day. That's a crap policy. Avoid going if possible or you have to buy the full day pass. They also start your time before you get to jump. The staff should notify customers of that policy prior to charging you.
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Rachel P.
Apr 19, 2023
Justice for Anthony Duran! 10 year old boy died of his injuries. Very little action done on this business' part to speak against the altercation or take accountability for the fatal end to a child's life. Furthermore they have taken down the tribute to the child that died and are solely focused on the optics to preserve their business. The optics are being noticed and this place is not only unsafe but driving a dark narrative. Safety should always be first. This business should be closed until safety can be assured. Your staff needs retraining and better getting. You need to look and answer why this happened and find a resolve. Management, if you are reading this: Take the time to show true compassion and responsibly for your role in this tragedy. Think of the family who paid your $15.99 for 90 minutes and didn't come home with their son. Make a statement, change your policies, remember Anthony Duran!
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Chris H.
Dec 3, 2023
I had a monthly auto-renew membership for my son and his friend. I have been trying to get it cancelled for months. When I call the business and let them know I'm trying to cancel, they hang up. And if I call back, I get sent to a voicemail where I'm instructed to leave a message, but they never call me back.I have even tried using the "send us a message" option on their website, but I don't get a response from that either.
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Carl C.
Apr 18, 2023
This place is absolutely horrible , a kid dead there last week , he was strangled to death by another kid during an argument over a basketball game , this is totally unacceptable and disgusting !! One expects to lose a child at a trampoline park, this place should me shout down . From the poorly trained manager , and the uneducated/ unskilled staff this place is totally unsafe and a dangerous environment, the staff and management never watches or supervises the children and have zero accountability or staff presence while the children are playing , especially during the basketball and dodge game , I've personally seen kids give into fights and arguments over dodge ball games and basketball games. This place is a dark hole and it's a matter of time before their is another tragedy there , my condolences to the family of the deceased child very very sad
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Rated: 5 (3 reviews)
Escape Games, Party & Event Planning, Team Building Activities
Rated: 4.8 (12 reviews)
Escape Games, Venues & Event Spaces, Team Building Activities