Quantum Escapes

Escape rooms have become one of our favorite pastimes so we were really excited to try this location in Danville. We decided on Trapped in the 80s. The room was clean and very well decorated. A couple of the puzzles stumped us, but our host/game master was super friendly and very helpful along the way, and we made it through!

The booking process was great, and we were promptly greeted upon entering. The check in process was smooth, although there is room for improvement on the flow of others entering the room vs others exiting. While in the game, the clues were very slow and irrelevant to our experience we have had this far. Our time was wasted waiting for clues. An employee had to come unlock one of the locks for us because we had the right info but the lock was faulty and she said this happens to many people. If this is consistent, the lock should be changed. Again, wasted time. It seems as though it is just young kids running the show and are not placing importance on the experience that should be given after paying over $300.We would not return.

Great family activity! I like how they have different levels of difficulty and that all rooms are private! (No working with strangers) only thing was that the electronic notepad in our room wasn't working. But overall, great experience! Would come back.

My family and I love this love!! We started out with the 80s room and we're able to pass it with less than a minute to spare. Lexie was an amazing game master and we had fun making jokes. Lexie (our game master) told us about their wall and said she things we can do the baseball without any clues. We already had reservations in 2 days for the baseball so we decided no clues no matter what. Fail with no clues or pass with no clues. Lexie was awesome and super nice to my family and I.We passed and did it in ~ 35 minutes. The second game master was impressed and super sweet. I unfortunately cannot remember her name as well. This game master was just as great.The puzzles in both rooms are done very well. They are super unique and catered well to the rooms. You do not need to be a baseball know it all to do that room or know the 80s crazy well. It just makes it unique if you do. Highly recommend!!!!!

We did the baseball escape room and thought it was fine - nothing too bad but nothing spectacular. The series of puzzles were not in any order. Some of them were fun and challenging which I appreciated.The pay structure is something we didn't like because we had two people and we paid for four spots (minimum). Two advanced players could definitely solve this; a team of four intermediates would be sufficient; anything more and it will feel crowded unless it's a group of kids/teenagers.The room felt nice though and we applaud the decor and how things operated. The venue and location are great. Staff is similar to that of other places - a delight!We think this room should be tweaked a bit though but we have to give them credit since this is a relatively new place.

Staff friendliness/helpfulness: 5 out of 5Production value: 3 out of 5Puzzle quality: 4 out of 5Maintenance: 1 out of 5My wife and I have done about 15 escape rooms in our travels so we aren't experts but we've seen a very wide variety of rooms. Quantum is close to home so we decided to try it out. At the time of writing, there is a choice of a baseball themed room and an 80's themed room. We booked the 80's theme because it seemed more interesting to us. The 80's room is said to be the harder of the two according to Quantum's website. A big shout out to Cameron as he was a great game master and was patient when we needed clues and anticipated our need for hints at the end, helping us to get out with seconds left on the clock. Check-in is very easy, they have a fun video to set the mood (although the audio's pitch is too high...ear piercing haha), and they have lockers for your stuff if you'd like them. The production value is just okay. I don't want to give anything away so I'll just say that in general, it's very basically decorated. It didn't feel like we had stepped into a 80's bedroom, just a room with some 80's stuff in it. I've stepped into rooms where it felt like you had transported to somewhere else (e.g. a haunted victorian home, a pirate ship, a prison, a killer's basement). I did appreciate the 80's music and theme songs playing though. The puzzles are pretty interesting for the most part because they require you to really think and gather your clues and group. There are also only a few traditional combination locks, which is a positive because you aren't just going around the room clicking open locks. There are some very fun mechanics. However, the puzzles' detriment was the next topic...Maintenance. For this, I'm referring to how well the puzzles/decorations have been maintained. A bunch of items were broken or on their last legs. When things are in bad condition, at best it takes you out of the moment and reduces the fun; at worst the puzzle becomes confusing. It was hard to tell if we were doing something incorrectly or if it was the prop not working because some items were in such bad shape. There were items that had clearly taken a beating and needed to be replaced. It was fun but it was also expensive. I appreciate the option for a private room, i.e. not being paired with strangers but $150 for two people is above average cost for escape rooms. Hopefully things will get better at Quantum Escape and I can come back and try a different room.

Great rooms + great staff! Good for all levels of experience.The puzzles successfully walk the fine line of 'making ~complete logical sense' (no arbitrary logical leaps) while not being overly contrived or obvious. Lots of very original puzzles, at a nice medium difficulty. Should be fun for both experienced + less experienced teams.80s - Probably the harder of the two, but not wildly so. Cool theme, original puzzles, and some fun older tech equipment. Our favorite at this location.Major League - A bit more traditional puzzle-wise - better for beginners. Room/theme/story isn't as immersive as 80s. Still very fun!

Quantum Escapes never disappoints! The friendliest staff and a night of family fun!! We will be back again soon! Thank you Divina!

We came here one day and we came with two groups of kids when group 1 went they thought they found a clue a kid tried to grab it and he didn't know it was not a clue because nothing told him it was not like a normal escape room but then he grabbed it with no aggression at all then it broke accidentally even though he didn't try to do anything So group 1 was taken out and the workers made a big fuss with one of the saying mean things to us and we didn't say anything bad at the time or attack them in any way so we asked them for a refund for a group one which they did not give to us, even though we didn't know it wasn't a clue and for some reason, group 2 was kicked out too, and they did not even do a escape room yet and did nothing wrong

Their cancellation/change policy is crap. Called 2 minutes after making mistake on online reservation and it was going to cost an extra $75 to change. ZERO customer service.