Premier Inns - Concord

Best customer service great team. Thank you so much for a warm welcoming atmosphere..Beautiful, Sincerely, Simone Renee Bordelon

These are the things you see it on one of the rooms ground floor. Some people still smoke outside.

Be aware of the actual premier inns website. It is manipulated by the staff/manager and the real reviews got deleted by them and the ones that are on there were put up by them. It's a for us by us type of review. It was so many negative reviews that they deleted the original website and I guess made a new one and put up their own reviews. Now all of a sudden when you write a review it has to be approved by the staff first before being posted. Don't let them or the racist manager fool you

I personally had no issues with this place. I booked a room for dirt cheap on a saturday night, at a rate that's pretty much unheard of these days. you get exactly what you pay for. y'all need to learn to manage expectations, this place is for solo budget travelers who need a roof over their head for one night, not a luxurious family resort. those microwaves in the vending room came in clutch, maybe just clean them a bit more often? thank you.

The adage, "you get what you pay for" applies to this establishment. Currently staying here for one reason...the price. It's not for the location, people or quality of the room. All of which appear pretty shady and bad. I should have known when I pulled in and was hit up for money while standing at the registration window. However circumstances dictated that I needed temporary housing and this is where I decided to stay.Don't expect much at all. The room has a distinct smell, reminds me of my grandparents to be honest, very unwelcoming. The room is basic, a refrigerator and TV (only analog, no menu) with a broken remote. No coffee maker or microwave, so don't set you expectations high. It's as barebones as it gets. The bed quite "springy" during the night, but thankfully the air conditioner worked. About the only positive of the room.Will I stay here again? Nope. Can't even recommend it. It's bad but it beats sleeping in a car. Although not by much.

This Motel makes me sick. Also I don't see my review on here so I'm doing it again so people know that this place may be cheap but If you find anything like cigarette ashes in the bed or cockroaches you will be banned from the property. There were several problems with this property including the management which was completely immature and unwilling to resolve issues that were brought to his attention. We had a board sticking up from the ground and cigarette ashes in our sheets we informed them and they were unwilling to bring new sheets and then the manager walked away in the middle of our conversation he was unable to handle hearing about this problem. We find out later on that they banned us for informing them about this issue. We also tried to take this to a cooperate level and EZ8 motels said they would credit us one night and it never hit the account I called back today and they had a lot of attitude acting like I was being disingenuous when I had all my documents in my email to prove that I had spoken to them.

For the first time in my life, I immediately checked out and went to another hotel. Our reservation was for a non-smoking room. Not only did this room smell like a bingo hall, but all of the bedsheets had cigarette burns. The fridge in the room didn't work. The aforementioned sheets had hair and other materials showing they had not been washed. The window had a stick in the sill to prevent someone from opening it from the outside. There was only one window. The window frame was bent, making it impossible to close all the way.This place should be razed. The owners and staff have 0 pride in this establishment. When I walked back into the office to check out, the people at the counter didn't even blink. It was like they knew the place was a dump, understood why I had to leave, and was satisfied that I couldn't get my money back.

Tessa is a very rude upfront desk lady very disrespectful to customers very bad attitude overall, and not a good experience with her the hotel does not Provide room service unless you've been there for five days, which means they don't bring you toilet paper towels or any of your needs when asking for them

Do not ever go here!! I booked a room here late, right when you walk in the room you can tell it has not been cleaned. The walls were yellow, carpet missing under the beds, mold around the tubs and a small tv to accommodate for two beds. In addition, the small fridge is rusted the white paint is chipping from it!! This is definitely the worst hotel I have booked.

Manager is a dick! He hung up the phone when I said I had a question about my Priceline booking. He didn't even let me ask my question n cut me off. So ignorant. Unbelievable. I have never been spoken to like that by a hotel or even crappiest low class motel would be so rude. The place looks like a crack den.