Powersports of Vallejo

I'm giving powersports and myself one star. This is the third time I've brought a tire to be installed on my bike. I pulled the wheel off myself and dropped it off. My problem is when I picked up my wheel I had my bike on the jack and after everything was done i rolled the bike backwards and thought man did I forget something and put the wheel on wrong? It's like there no tire pressure. Stupid me even rode it but was very careful on turns. When I got home I checked the tire pressure and it didn't register a reading. I blame the shop for overlooking something that could have been very dangerous and I blame myself for assuming they did everything as they done before. This is a lesson for me and hopefully they don't take it lightly.

Needed fork seals in a pinch for my Buell, and after calling around, and even visiting one other spot, I found these guys. I forget the name of the person that helped me on the phone, but he was very helpful. He told me they didn't support Buells there, but worked with me to find the correct seal for my OEM Japanese Showa forks. Give him the dimensions, and they have the seals in stock! They actually cross reference with the 05 GSXR600 and many others. No more leaks, and back on the road! Thanks again!

I've been a customer at this business since 1997. I've purchased 4 or 5 new bikes here and one used bike. The sales staff are the greatest! The owner, Bret, treats me with much respect and fairness. Plus he's really friendly. The counter staff, Beau, and both mechanics, Eb and Jeffrey, are top notch! I have all my bike repairs and maintenance done here. I highly recommend this business for buying a motorcycle, accessories/parts, or repairs!

Rating is for sales. I went to cycle gear for my gear as their gear was more entry level and although I am entry level wanted to spend more money on, hopefully, safer/better gear Samantha is nothing short of awesome. From answering questions on the phone to helping me pick out my first bike. She made the process super smooth and easy and helped me pick out my first bike. She went over the differences and helped me choose between a ninja and a Yamaha. Not having my license at the time she even offered to deliver the bike which she did. Way cool. And afterwards, answered all my annoying texts including helping me pick my next bike as it is time. If only she sold Ducati's! But if I do upgrade within the Kawasaki or other brands she carries I will be getting it there. Also had my first service there and they were nice. Seemed expensive but I am basing that on nothing as I have no clue what that normally costs anyways. ONLY con in sales is no test drives thanks to some yahoos. Wish you could leave a deposit or something to change that. Makes going somewhere that offers test drive days or times appealing. Again not her fault. If you are looking for a Kawasaki this is the place. You will not be disappointed and the transaction was less than 15 min once I picked out the bike I wanted

I used to be very confident in the service of this company but no longer. I will no longer be doing business with them. Very unfortunate and very disappointing.

Summer 2019 had drivetrain / clutch issues with my 2007 Suzuki Burgman 650... was quoted just over $1K with some additional maintenance.Two weeks later (right on time) and right on estimate, I picked it up and "test" drove it on the freeway - I was a bit nervous frankly. I made it home okay and have put a few miles on it since.My Burgman works great and I am thankful that I have a Suzuki authorized repair center less-than thirty minutes away. Thank you for the clutch repair and for "refreshing" the bike with new fluids, battery, etc. it runs great.

Samantha has done sooooo much for us, above and beyond what was expected of her. She wasn't a salesperson, she's our friend. She tried her best to get the best deals for us, while other dealerships ignored us cus we looked like we wouldn't be able to buy anything *cough cough Contra Costa Powersports* Throughout the process of buying a bike, we thought of many different options from different places. But one of the major factors in buying this bike is because we wanted to give back to Samantha for all her hard work so we decided to buy from her. Hands down, best salesperson I've ever encountered

Samantha helped me purchase a slightly used Kawasaki, Z900 RS. The bike was delivered in a condition so clean, you would think it was new. Everyone was very helpful and informative. This is a beautiful, clean and very well run shop. Go see Samantha, and all the wonderful machines.

I had a problem with a previously owned Scrambler 500 and a blown CV joint. Apparently that part was in very few Polaris models and it was nearly impossible to find online.Beau at the parts desk was beyond helpful. It took him a bit of digging through the parts catalogue and Polaris's website, but he found me the right CV joint. My greatest thanks to him as it saved my upcoming family trip.From that display I wouldn't hesitate coming back, most likely to make a larger purchase for the kids.Thank you Powersports of Vallejo!

Vallejo?? Vallejo is a city far from me and is not anywhere I normally go to for any reason. So choosing a dealer in Vallejo just wasn't an option I considered. I called dealers all the way down to SoCal and I would have been fine driving down there from the bay area for the right deal. I tried all the dealers close to me, and all the dealers within a couple of hours of me. But still, I didn't give Powersports of Vallejo a thought. Of the 8 to 10 dealers I contacted through their website, 3 or 4 contacted me.Then enters Kevan at P.o.V. When I spoke to Kevan, he was totally down to earth and not smarmy. He gave me a quote that was basically the same as all the others I received, except for those that were over $10,000 (for a KLR).We settled on the price... then arranged financing. My credit union could not meet the terms of the sale, so I ended having to apply for financing at the dealer at 4pm on a Friday. I was approved at the dealer for the same rate I got at the CU, but without all the hoops to jumps through. We made the appointment to pick up the bike... I met with Bret since Kevan left for vacation. The paperwork went perfectly, as did the delivery of the bike. It was a no-nonsense transaction that is so missing from purchasing automobiles and motorcycles these days. As to whether I got a good deal, I really can't say, as they were basically the same price as most other dealers. But their down to earth demeanor and chill attitude is what sold me on them. They're a little too far for me to go for parts or service. But any time I am in the market for a new bike, whether for me or my sons, they will be my first choice!