Store front
Paul Lock & Key,Lodi, CA. Excellent service
Ezabel T.
Mar 12, 2024
Friendly staff. Has everthing you might need in his shop. I recommend this place if you ever want professional help with lockouts .
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Luis L.
Oct 15, 2019
Very condescending old man. Tried to charge me $270 for a regenerated car key. 20 minutes into him looking to see if he had the base key in stock all while saying me loosing it was an "expensive big mistake".. repeatedly. I made 2 calls while waiting and found a mobile service that only charges me $120 right to my doorstep! bad customer service & price gouging! Yeah taking advantage of people when they need your help is not good for business so I had to post this to warn people
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Brad H.
Sep 23, 2021
Old fashioned locksmith. Ain't no other way to say it. They are friendly and professional. They get the job done and for a fair price. I had some keys made and A few weeks later my neighbor locked herself outside of her house. She was panicked and what to do. And then all of a sudden I remembered that I had a good locksmith in Lodi. We called them up and they were there within 30 minutes. And all for a very fair price.
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Fred N.
Jul 25, 2022
I had a terrible experience with this person. I had lost keys to my mailbox and needed to have the lock replaced. On the day he said he would come out, I called him three times to ask what time he would be coming out to my place, each time he reassured he would be out shortly. He never showed up, never called to explain what he didn't come out, never apologized. I don't know how people like this can stay in business with such horrible customer relationships. I see several other one star reviews
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Andy C.
Jun 8, 2022
Paul didn't believe me when I said that I would write him a review but here it is! Paul came out within 24hr of my call and rekeyed my house promptly and for an affordable price. His workshop in the back of his van is so cool, like something out of a movie. I wish you and yours the best, Paul!
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Emi R.
Dec 19, 2024
I was locked out this morning and called at 7:45AM. He made it over in 10 minutes and resolved the issue within minutes. Very kind & reasonable priced, especially calling before opening. It was a very stressful morning and couldn't have asked for a smoother experience. Thank you so much!
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Becky O.
Jul 19, 2024
Responded very quickly. I needed new doorknob and deadbolt installed on a new door. They got the job done very fast.
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Esmeralda O.
Feb 6, 2024
This review is long over-due, I used to work at a grocery store in Lodi, CA and would literally forget my keys in my car every other week, luckily Paul was able to get to me and open up my car. A few weeks later I locked my keys again and he quickly came to assist me, 10/10 recommend their service, they were quick to get to me and very understanding of my clumsiness.
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J M.
Feb 5, 2022
What a great company!!!Paul showed up when he said he would. Came in and assessed the situation with my commercial door lock, and proceeded to get 'er done - no muss no fuss. He was everything you'd hope from a company - efficient, effective (and bonus) very friendly while never breaking stride on his work. If you have a lock problem hire Paul's Key and Lock
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Carol H.
Apr 25, 2023
My friend (a widow, a senior) was unable to close her safe. Paul's Lock and Key was recommended to her. Two people came, one of them Paul himself. They fixed her safe but charged her $350, told her it had to be cash. Then did not give her a receipt. This is appalling abuse, taking advantage of a senior. Who demands cash these days? Who doesn't document their work with an itemized receipt? And who charged $350 for a simple fix? Paul's Lock and Key, that's who. They should be ashamed.
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