Morehead Park

I Emailed Morehead park about the availability and cost of a storage slot for my 24 foot pontoon boat.I received a call back at 2:49 pm that same day. It was from Resident Manage Karen Minard. 209 835-1455. We discussed back in slots at $65 per month and pull through slots like the one I already have there for $75 per month. We also discussed the reasons why I was locked out of the facility for the 4th time in a year. She blamed it on the plumbing and electrical issues going on there. I was told to come out late on Monday January 2 2019 which I did with boat ready to park it.I filled out the agreement and signed it. Only after I signed it did she state the charge would be $180. I asked how that added us as I already had a key and it should be $150. $75 for first and $75 for last.She said the price was now $90 per month and there is nothing I can do about it.For me this is very poor treatment of anyone. There was no mistake. We had a clear understanding in advance of the cost which was to be changed and the storage slot to be assigned before I moved out of my previous location and I showed up with my boat. This agreement was changed Again, after I showed up with the boat and after I signed it agreement NOT BEFORE!.I believe this is an intentional action by Morehead Park Management as I was dealing directly with the resident manager, designed to extort more than fair funds from the people who support their business. I believe this is a legal matter and they need to be exposed for their unethical business practice.Not knowing what to do I parked my boat trailer and went home stewing over how I had just been ripped off.On 1/3/2019 I SENT A COMPLAINT TO News 13 Call Kurtis.I plan on filing a police report and researching the law to find a way to stop this fraudulent activity.

I have been using Morehead Park self storage for five years and it has been flawless. Whenever I need any account updates they were handle promptly by the staff.

maintenance is so helpful and friendly the area seems quiet and peaceful besides the traffic but don't be fooled seems like it's only some areas that are peaceful where I'm at I have the most annoying neighbor that wants to determine where I park and is always on my business and everyone else , she knows what time everyone is usually home she where they work everything if you want piece and quite and no one to bother you this is probably not the place for you but if you do my advice is keep away from this person there's a lot more I didn't mention I have been wanting to leave because of this person alone but not much rv parks near by or really not any

I paid for four storage spots at Morehead Park for three years. One evening, while I was pulling through the gate that separates the residential area from the storage lot, the gate malfunctioned and close on the side of my RV. It banged up half of the drivers side as I was pulling through and resulted in over $6,000 worth of damage. Management initially said there was no way the gate could malfunction. Luckily for me, there was a resident of the park that viewed the entire incident. Management relented and told me they would file an insurance claim. A mere 6 months later when they finally completed the process, their insurance company refused to pay the supplemental shipping bill for the RV repairs. I was left $600 short for repairs I had incurred through no fault of my own. When I asked management to cover the difference, they had their insurance company call me and threaten to take me to court!Additionally, I had several batteries stolen from my RV while is was stored here. The "security system" they insisted they would be installing was always a month away from completion. Of course they are "not responsible for any items stolen" while in their care.Thanks a lot Morehead Park for not stepping up. The park also smells constantly of raw sewage. Stay away from this place!

So we pulled in around 3:30pm...hooked up to power (after standing on our heads to find the receptacle because it was facing the ground at the bottom of the box about 3 inches off the ground.) Had to use my phone to take a picture because there were 2 different receptacles and ended up connecting by Braille...scary!! Turned on the AC and made a quick trip to the store. Got back and started dinner....no water...in the whole park!!! So...no cooking... no shower...no flushing!!! And when we called the office we got their answering service who have thus far been unable to raise anybody!!! So much for full hookups...oh, and the sewer hookup is covered by a piece of 2x6 wood. This park advertises AAA, Good Sam, and Tracy Chamber of Commerce backing. Not to mention that their website says, "Onsite staff and management." WHERE??? No signs no special phone number....NOTHING! Needless to say, we will be calling our credit card company, AAA, and Good Sam!!!

On my way back to Northern California from my home in Oregon I needed to find a place in Tracy for one night for me and my 30' Class A RV. I am a new RV driver, and disabled so things aren't always easy for me. I happily stumbled across this RV park thanks to the "RV Parky" app I downloaded onto my iPhone. When I called I spoke to Karen, and she was so friendly, and helpful, and let me know I had 2 spaces to choose from. The pull thru space at the front of the park was easiest for me. It's very close to a busy road, but I am a sound sleeper so it wasn't an issue for me at all. When I arrived I was assisted by the maintenance staff, Alex, who helped me to make sure I parked myself properly and he also assisted me with a black hose issue that I had. He went above and beyond and I was truly grateful. He also helped me by connecting to the electrical outlet, which I would never have been able to do alone due to my disabilities. Their staff ensured that my stay was very pleasant, and I have zero complaints, and am very grateful to them both. I would stay here again if needed, and if they have a spot for me next time. Thank you Karen, and Alex for making me feel so at home, and making life easier for me.