Michelle's Furniture & Mattress

We came into Michele's furniture to buy a sofa and loveseat and a few other items and they had a wonderful selection. The salesman was very helpful and answering all my questions and told us all about their warranty and program. The gentleman that helped me his name was (Mo) Mike and he was very knowledgeable. I felt very comfortable making a purchase from this company. We ordered our furniture and it came within the specific time he said it was supposed to be there. I read some of the reviews, but a lot of people on yelp only say bad things about companies. They never give the positive reviews that are deserved.I would go in and take a look around for yourself and make your own decision. Don't listen to the bad reviews... They had a great selection of items to choose from had a great value, I've been looking around at other stores and I don't know why these reviews say that they're so overpriced that is just not true. Take a look around for yourself. I'll be back.... I highly recommend this furniture store.

Purchase a sofa and loveseat on 4/5 and promised and will be available to be delivered within 4-5 weeks until now 7/9 till not available to deliver

While shopping here, I saw some pretty okay furniture, and especially really li their vanity's. BUT, while shopping I also saw two dead roaches! Disgusting . Made me wanna never go there again. They could definetly use a better janitor.

DO NOT PURCHASE from this store. I was NEVER told by the owner/salesperson that there was a no cancel policy on the furniture. He is VERY dishonest. When we were looking around he kept hovering over us and wouldn't let us shop and discuss what we liked and didn't like. He said he told us about the policy but he did not. The furniture is overpriced and you can most likely get better prices somewhere else. The person/owner who helped me was named Mo (Mike). I tried calling and he won't call me back and will not work with me. He said it was a special order and there are no return/cancels on "custom" orders. They only had right arm sectionals on the floor and I asked for a left arm sectional which he had to order and said it was "custom." I was told after the fact that if your order ANYTHING that the store does not have on the sales floor it is "CUSTOM" and cannot be cancelled. A woman called me and let me know that she would "work with me" to find another piece that would fit me better. You can purchase the EXACT same couch online and have it delivered for MUCH CHEAPER. I was also told it would take 10-12 days to arrive but online you can get it faster. Shopping here is a waste of time and money. A woman (DO NOT SHOP HERE!!!!!!!!!!!!!!!!!!!!

DON'T PURCHASE ANYTHING FROM HERE! Came in to buy a bed frame for a full size bed only to get scammed $80! for a frame that's too small for the price, doesn't fit a full size mattress, janky and incomplete. You can 100% guaranteed find better options for better prices online. The owners are fully dishonest about their warranty and return policies too. Was told I can return it if it doesn't fit and was only given $12 of the full $80. They make you sign invoices that let them get away with the lies they tell their customers.For your own sake, take your money else where.

I walked in at about 4:25pm and the guy behind the counter was watching videos on his phone and didn't acknowledge me at all. I said hello twice and nothing. It wasn't until grabbed a business card and was ready to walk out, that he said can I help you. And I said your obviously busy, so no thank you. And he just said ok. Crappy customer service. I called and spoke to a manager to get a quote. And they are having a 30-70% off sale right now and he quoted me almost 200 bucks for just a full size box spring! What a joke! Avoid this place!

I love this place I been always treated right way. I will be definitely be back. Thanks for all the help.

Please DO NOT buy anything from this business-furniture store. The owner is very dishonest. I ordered an item and deposited $1000 cash. They said they could get it within 5-10 days. After 10 days, I called for the item, and they said it would come soon. So I waited patiently for 2-3 weeks. After 3 weeks, they delivered the item but it was the wrong item. So I returned the item for a refund. I didn't want to wait for another 2-3 weeks to get the item.I went back to the store to get my refund and received only $600, not cash but by check because they said they didn't have cash. They never explained the policy to me when I deposited $1000 that I could lose $400. I would never have expected a big furniture like this would be so dishonest and cheated on customer of $400. This is the WORST customer service I ever received. They are cheap and deceiving.

Ted, was so helpful and patient dealing with our custom living room set. We went back and forth on what we wanted, he was patient with us the entire time. He got us exactly what we wanted. Thank you Ted.

I was dooped paid for items never received been waiting for months now asking for a refund and they refuseCurrently boycotting