Mainland Skate & Surf

Totally nice employees. Very professional and great to chat with. Really enjoyed my visit there & thanks for hooking me up with the 23-window VW bus skate boards. The price was fair and very reasonable. Good quality product.~JenniferMother Lode VW Club

Got a jacket as a Christmas present and it wasn't my style ofcourse since it was a gift I don't have the receipt, got told they need a receipt for me to get any type of store credit pretty terrible customer service if you ask me, jacket still had mainland tag on it but I got treated as if I stole it. I use to shop here a lot now I'll take my money else where.

Went in to buy a wallet. I gave them my $100 bill from Bank of America. They put it in their drawer and said it was counterfeit. They had NO pen to check if it is. How the fuck are they allowed to just take someone's cash using their plain eyes that it is counterfeit? Customers beware!

This store is trash they have no customer service whatsoever! Please shop else where and spend your money online or otherwise. My experience was horrible. Manager Armondo Was called regarding a customer service Issue and was not helpful at all. He sounded like the discount was gonna fold the company. She even explained she remembered the discount I was told by store employee days ago they offer military discount. Only to return today and now they don't offer it. My main issue is I drove a distance to come here and I should have been told over the phone because the same sales associate helped me before and knew what I was returning and had my items on hold. All they did was apologize as if that's considered customer service. Someone made a mistake so it should be honored to the customer. Company obviously lack managerial skills and I'm disappointed and frustrated. If this is how they do business my advice is to Never shop here! chose elsewhere to spend your money! They are taxing ppl anyways $$$

So this shop is basically one of the only skate shops that's still left in the Modesto area, unfortunately they do not carry the products build your own long board, which is understandable it's not as popular as skateboarding.Well I decided to shop online for my long board parts and I call Mainland up and ask them what their fee would be to assemble my board for me, the girl on the phone tells me unless I purchased my components from their store they will not assemble it for me, so of course I ask her do you even sell long board components? She says no....I'm completely baffled that they will only assemble a long board if I buy the parts from them especially seeing as they do not sell any of the parts...Skating is usually a very tight knit community and everyone is usually more than happy to lend a helping hand, being that mainland is one of the only skate shops left I was very shocked to see that they're not willing to help out local skaters...especially ones that offer to pay for their services.It just seems like this place is a trap for parents to over spend on skateboard equipment for their children, Judging by another review on this yelp that clearly states a guy came in and spend 130+ dollars on a skateboard for a 12 year old girl...I think they need a new business model, get some real skaters in this shop and start being a better part of the community as opposed to some snobby mall shop that refuses to help people who have no where else to go...on the light side of things I called Zumiez and they were more than willing to help me assemble my board. i will never set foot in Mainland again although this used to be one of my favorite stores to visit.

Located in the Vintage Fair Mall here in Modesto, the place carries alot of cool shades and pretty much everything you could want for your skating needs. The staff is real friendly and helpful too. Although the sneaker collection is somewhat limited, every now and then you may stumble on something you like. The other cool thing about this place is that their shoes are competitively priced due to the fact that the people in this town are never aware of the hype that comes along with certain sneakers. +If you are in the area you might want to check the place out. It could be worth your while. The last time I was there, I stumbled upon some Half Cab syndicates that were sold out at all the other shops. RIF in L.A. had one pair left but they were way overpriced at $175!!! Mainland hooked them up for $70 and they explained to me that they don't mark up their shoes according to the hype, for which I am greatful. Crazy huh!?!? In fact, I think RIF still has them up on their website for $175.

Bought a bikini for my girlfriend... It didn't fit. I tried to return with a gift receipt and they wouldn't take it. Told me I had to have have original receipt. Had to make a separate trip across town to get their preferred receipt. Horrible customer service.

Had one of the worst experiences I've had in a long time there yesterday. An I've been shopping at your store since 2004 an have never been treated this way. Came in an was followed throughout the store an watched over as though I was trying to steal. Was constant being bombarded with questions an felt very uncomfortable there at the store. Will not be returning again. #vintagefairnall #modesto #mainlandskateshop

This is a nice place, lots of items for the younger crowd. Me, just to old to go for this stuff.

Service was a little slow, and I always feel too old to shop here, however their Tom's selection is on point! I was able to find the black wedge Tom's I have wanted, with the smooth front and no blue symbol.