Main Street Music

Best music store in Tracy and has a variety of instruments ... people are always to helpful

Wow ! What a gem. Best customer service since Leo's in Oakland !I think this is the same location as the little music store where I first took guitar lessons in 1966

My daughter's flute was making weird noises so I called and asked if I could bring it in for them to look at it. When we got there we were greeted by three friendly men that helped us right away. It took about 5 minutes for her flute to sound right again. No charge at all . It was something about a spring that I would have never been able to figure out myself! Lol thank you Main Street Music!

Lack of integrity, honesty, and courtesy. This is the best way I can explain my experience at Main Street. Teaching skills are lacking too, so don't expect too much if you send your kids there. One book, the same book for over a year - what a waste of money. I'm surprised this owner is still in business with his attitude, not to mention his rude staff. Check it out for yourself and let us know. Good riddance!You're still in business?*People, read the other reviews about this joint. We're all in agreement.*

The best music store I've been to in years. The guys are super friendly, and incredibly knowledgeable.Very helpful, just recently had to take my daughter trumpet in because her mouth piece got stuck. They helped without hesitation and had it unstuck within minutes.They gave us a great deal when my husband wanted all 7 of his guitars restrung and tuned etc.. seriously I have nothing but amazing things to say about these awesome people!

My Dad wanted to get his guitar fixed, he took it to guitar center and they quoted him around $200, so he tried out Main Street Music and was quoted around $80, they ended up charging him $62! Jason went above and beyond and fixed a few other things for free, and put new strings on it, you guys are awesome, thanks for taking such good care of your customers.

Came into the store and asked if I could have an amp that I wasn't getting sound from tested I was only looking for a 30 sec plug in and a strum of a guitar to see if it even worked, the owner asked if I had purchased it there I said no from GC online not wanting to drive to Modesto to have it tested and I get he has no obligation to test it for me I didn't purchase it there but he also proceeded to say why would I test it for then if you didn't buy it here I sell amps here. He also asked if I had ever purchased anything from the store but I told him I was there earlier that same day and purchased an instrument cable and headphones input adapter. Maybe that's why he caved in and said okay one of the guys will test it for you, I said no it's alright considering It was such an inconvenience for him and his staff apparently...I have heard good things about the store, even from a friend who has purchased instruments there and I decided to pick up playing the guitar not even a month ago I guess it just shows he only cares about the business of it, If I had to mention I purchased something for him to give the ok to test an amp. Probably forgot what enjoying music and playing music is for. Considering he got into the business of selling musical instruments too, I assume provide the same joy he might have felt once upon a time. He'll probably just be happy I won't be going back to the store considering what the other reviews have said.

I purchased some music from the store and one of the sales rep refused to try the music in one of the rooms. They want me to play keyboards on the sales floor I used to live in SC and Delaware and received much better service there.Later on I had our Yamaha piano tuned from a representative from the same store. After he was done he said he had to glue the A key and would have to wait for a few days to play. Now I can't play the piano because the keys in the lower scales won't rebound anymore.I don't know where to find better service anymore. I now go to Guitar Center with better services and payment plans. Well, the experience I had at Tracy Music Store was poor. I would rather support smaller businesses if I can but big box stores is the way to go...sad how 'Times are a Changing'.

Great customer service! Needed to rent equipment for a wedding and they were very helpful with us on what we need and how to work it. Rental price was reasonable as well.

Seems like through more RECENT reviews the owner has no accountability and just doesn't care how he treats his customers. Especially during this pandemic. It's not like a customer is being a no show and something "just came up" but the customer is actually looking out for the safety of others. Money over character wins for this fella. Let's see what he comes back with.UPDATE, in response to my review. Nice cover but if only it was handled differently when on the phone or in person. Kudos for no sarcasm...