La Rosa Floral

My husband drove a little more than an hour just to get some of the most beautiful and luxurious flowers to surprise me/cheer me up. I'm beyond surprised and extremely appreciative of his sweet gestures. What more can a girl ask for?? When I got the flowers, they were so vibrant and on point!! I loveeee them sooo much! It's one the most beautiful flower bouquet I've ever received from him. They were carefully arranged with love. I can tell the florist knows what he's doing. Definitely made my month!! Shout from the hubby to @larosafloral : Thank you for pulling everything in such a short notice and the wonderful hospitality. He said definitely coming back. Five amazing star service.

I found this florist on Instagram and loved all the floral work. Truly beautiful. I am into the cylinder boxes of florals. I know its Mother's Day Month so they're probably busy. I usually never am a last minute order type of person. My siblings and I planned a date two weeks after mother's day to visit my mom.Their Instagram page states " pre order at least 5 days ahead ". I DM'd them asking for quotes and if they would be able to arrange something within next week (literally 7 days), and due to last minute they can totally freehand it.My message was "seen" on instagram but no reply. Okay, maybe they're just busy and forgot. So I called their shop the next day (Monday 10am, says they're open) , went to voice mail, I left a message that I was interested and if they could call me back at my number. Still no phone calls back. There is a real lack of customer service. If the owner is busy and booked, simply reply back and say they're booked and can't do it. I would've completely understood. I love their work, and REALLY wanted a cylinder box floral for my Mom..but seriously.. they need to strategically work on replying and CARING to their CUSTOMERS!!!! Took business somewhere else who picked up my phone call and got my order done in less than 10 minutes.Idk how you run a business not reaching back to your customers.. unless you're being selective.

So I had gone into larosafloral explaining what I wanted which was exactly what is depicted in the photo above. The gentleman I spoke to assured me that though, he could not provide what I was asking for, that his mother in Modesto could definitely handle it with an out the door price of $500 total. The gentleman explained the process was because the price would be comprised of some white Roses & an Xbox emblem. I was assured the finished product would be approx 3 ft. The gentleman took my deposit of $250 & sent me to his mother at Celestes Flowers in Modesto. Upon my arrival, I spoke to Ophelia regarding the customer peice I had arranged to order via her son. To my surprise, she expressed her son had not mentioned my customer peice to her. After several failed attempts to reach her son, she finally was able to get him on the phone. After a petty arguement, in which ended with her son staring he not sending her anymore customers, Ophelia stated she would stay up all night to ENSURE my peice would be completed. She also assured & confirmed my peice would come out to 3ft, include a printed Xbox emblem, as well as be comprised of some white Roses. However, on the receipt the only thing written was, "Flowers for funeral, including delivery to Tracy" and the charge was $343. My invoice from La Rosa (attached below) stated delivery by MARCH 5th to an address. Delivery was not conducted and I visited Celeste Flowers, the following day, I spoke to Ophelia who stated she was "told they were to he delivered on Monday March 9th". I expressed to her that I had arranged with her son to receive delivery of the completed product March 5th. She then told me that delivery was not completed because the second and final payment had not been made. I explained I could make the payment then and there. Low and behold she charged me more than what was originally quoted and she showed me that she did NOT receive the full $250 I paid her son ($45 was for the delivery fee). She only recieved $205 from her son. She needed up charging me $340 & expressed that this included a $45 delivery fee. Out of frustration and an an urgent need for these flowers I paid the entire amount with the promise of receiving EXACTLY what I paid for. The finished product was eventually dropped off on March 6th around 10:30 AM (picture shown below 2and & 3rd photos) The controller was no where near the size of 3ft, nor did it have an Xbox emblem or any white Roses what so ever ! I was highly disappointed and following the service I contacted Ophelia. Upon making contact and expressing my disappointment she advised she would speak to her son regarding the controller i ordered originally. I did not hear from her the next day ( March 8th). I resumed to call her Tuesday following the burial and was advised she still had not spoken to her son. I requested to either be refunded or to have a new product be mad with FAKE Roses as long as it included all the necessary details that would make it recognizable as an Xbox controller. I was yet again told she would speak to her son and get back to me Wednesday the latest. She did not call me back, so I called her. Her response to my call was, "what do you want from me" to which I responded with a request of either a refund OR a reproduction of what I had ORIGINALLY ORDERED utilizing fake Roses. Ophelia stated she had already given me what she had given me and the funeral was now over and he is buried there was nothing she could do and she hung up following my expression of frustration. She then texted me advising she would be filling a police report. I then reached out her expressing my disappointment as his mother stated we do not speak the same language. I expressed and explained all of my concerns to which he verbally responded requesting for me to send photos of what was delivered to the chapel, which I did. He then responded via text advising he would " see what we can do" . Still I have not heard back from them so I am now giving them the review they deserve and taking it to the media

I contacted La Rosa Floral for an arrangement of flowers for a dear friend who recently lost a loved one. I explained to them what I wanted and they were able to create something beautiful. They delivered just as promised. I was able to get what I wanted for a very good price. Thanks again, I will be returning.

Amazing work! check out their Instagram and see for yourself. The arrangements are even better in person! the location is not the best but the customer service is great! And everything is fairly priced! I have never been disappointed :) Thank you La Rosa floral!!

What can I say about Jaime that most people don't know already! I randomly stumbled across his work on Instagram and knew RIGHT AWAY I needed him to do my wedding. I had contacted others but it wasn't quite a fit. When I work with someone, I want it to be a match on all levels. Jaime knew exactly what I wanted and knew how to give it to me straight if he knew it would look good or if I was out my mind lol. My tastes are very different and he knew just what do to with it! I texted him so so so many times and NOT once did he ever give off bad vibes because I was annoying him lol he kept me calm and focused leading up to my wedding! I appreciate his passion, work ethic and vision for something new and fresh! You will not regret working with him & his staff of gals are amazing, sweet & hard working. I will NEVER get flowers from anywhere else. Thank you La Rosa, Jaime & ur gals for making my wedding amazing!

La Rosa Floral did all the bouquets and arrangements for my wedding and they were all stunning works of art. The owner was great to work with. I would highly recommend them anytime you need flowers!

He is amazing!!!! I came in last minute and he made a beautiful arrangement. I felt horrible because he was sold out and completely busy with orders. But he stopped and made something for me. Customer service AMAZING! And all the arrangements he sells are breathtaking. He could of turned me away but didn't. That says alot.

My husband has bought me flowere from this place several times. The arrangements are really nice, but the flowers die in less than 2 days. It has always been the same issue when he buys flowers from here. This weekend he bought me another flower arrangement and the next morning the 2 lilys had died and 1 rose was starting to die. He went to talk to the owner and he said the only thing he could do is give him another arrangement, but I told my husband to tell him to keep his flowers and never again buy me flowers from here again. The whole arrangement was in the garbage in 4 days

These natural scented flowers are great quality, right as you walk in the flower shop it smells fresh ! The arrangements leave my home entrance smelling so good! The designer is amazing!! He is knowledgeable and has always made sure I was happy with my flowers which are always gorgeously designed!