La Altena Market

Better than rosita menudo is good carnitas are good. They have real bolillo. And they have duros

today I went to this market to get some groceries and some chicharrón with meat, it was looking good but when I get a piece the chicharron with meat was burnt, it was really bad taste, than I decided to call the store and let the manager know about it, she was saying bring the chicharrón with the receipt and we will give u the money back ( I drove back to the store almost 4 miles away, WhenI arrived to the store the manager "Cheli" was weighting the chicharrón that I return im assuming that she was doing that to make sure I was returning the exactly weight , I even told her to try it, to make sure that the food was bad, for me this action was to much, coming from a " manager " for actions like this, markets lost their customers , nit coming back to this store . Compre chicharrón con carne en esta tienda, pero sorpresa cuando llegue a la casa el chicharron estaba quemado bueno la carne del chicharron hasta amargaba, llame y la " manager" Cheli, me dijo traiga el chicharron junto con el recibo, y le regresamos su dinero, cuando llegue la manager peso el chicharrón que regrese, esa acción de ella muestra la mala calidad de su puesto, que pensó que me lo comí, o que mentí sobre su chicharron quemado!? o que no tenia dinero para comprar en su tienda , o pensaba cobrarme por lo que le faltara a su chicharron quemado???? que mala reacción de ella, pero solo para no volver a esa tienda por acciones así pierden clientes no creyó lo que dije eso es lo que me demostró ! no vuelvo a la Alteña market. cabe reconocer que la cajera que me atendió después del mal momento con la manager fue muy amable !

Chile Verde burrito supreme is huge and so damn good every time! Expect a little weight during lunch time they get pretty busy it's also a grocery store and a butcher shop with a lot of options!

Steer clear of this place! Frozen, thawed, slimy and moldy tamales! Lucky they haven't killed anyone! Health department will hear from me Tuesday!

Went there one time and bought some pork and it smells gamey and still has some hairs on it.

I like this place. It's my favorite place to get meat from. Also they have really good baked jalapeño cream cheese bread! The best in town and sooooo delicious when they're fresh!

I have to say the food is great! BUT the customer service is bad. Well the older lady behind the food counter! She seemed pissed off when helping me. Had a miscommunication with my food order and she snapped back at me hella rude! Yeah- stay clear from her .

Rude customer service! The tamales were horrible, not real masa/ used maseca, salty, unflavored, pre frozen!

Carnitas y los chicharrones estan muy buenos. No tienen selección de pan solo unos dos o tres tipos de pan dulce. Si me gusta ir por la carne por que tienen buena carne solo que es estacionamiento está bien pequeño.

Pretty unhappy with the service today, I love their chorizo breakfast burrito... I usually go in around 9:00 am when I do get one, but looked on line at 7:00 am and it said it was open...so went in...there is an older lady behind the food counter...she ignored me as long as she could without being noticed by her coworkers that were busy actually working...then when she couldn't avoid me any longer she rudely asked what I wanted?When I said 3 chorizo burritos...she looked annoyed and said dos horas!....ummm okay... I guess you're not ready yet...but if you're open, my thoughts are you should be ready...whatever, I figured I would get some other stuff that I needed, I end up coming back to the counter after I shopped to get some chicarones, this time she off to the side rolled her eyes and totally ignored me...another lady who was actually working busily had to come and help me.The cashiers seem to be the only pleasant people there.I could almost understand when you're working and it's crazy busy and it's like midday, but when your shift just started and there is like 3 customers in the whole place...you shouldn't already be rude & negative.... I actually had to get myself into a better mood on my drive back home, all that crappiness is contagious....might be time for the Management to do some customer service training, or for the lady to retire!I am sure she has worked hard in her life, but her customers do also