Kayak City-Stockton

Bait and switch. Their website showed they had two kayaks in stock of what I wanted, and better yet, they were on clearance. We went to the Stockton store to get one, checking as we got there that they were still listed on their website. The employee checked, and they weren't in stock. He called the Sacramento store, and they were out of stock as well. The employee then tried to sell me the new year model which was considerable more expensive. I told him the kayak I came for was a few hundred dollars less, and it's on their website. That they're engaging in bait and switch tactics. He called Sacramento again, and they'd do nothing. We were going to buy two boats and all the gear. Their dishonesty lost then customers forever.

I wish there were six stars for Kayak City! I found them through eBay of all places and Brandon was awesome in communicating about an Aspire 100 kayak I ordered. They were one of the only places I could quickly get the exact model, year and color I wanted-- and had a very competitive price. From the order to being back on the water only took about a week, which was amazing. Even local stores would have taken most of the summer to get this exact kayak for me. Their shipping service (it was being sent from their place in California to me in Maryland) was also a great deal and worked very fast and well. Everything was well-packaged and arrived in perfect condition. Their communication throughout the process has been awesome. I couldn't be happier with the entire process and would highly recommend them to anyone looking for a kayak or accessories. They are knowledgeable, great on the business end, and without question, we'll be coming back for more!!