Jump N Play

Overall, decent indoor play area if you need to discharge some of you children's boundless energy. Party prices for the birthday party venue are outrageously expensive, particularly for the quality / size of the party venue area. Also, what's included with the party bookings, absolutely NOT worth it. Locally, several other indoor play places with far more generous party booking options. However, for a simple drop-in / play date / just let the kids go wild & have some fun, it more than suffices. One area I am always concerned with is the apparent safety & cleanliness of these indoor play areas. Jump n play has consistently proven to be generally well cleaned & appears safe, well maintained. Also, shout out to the girls who work there - very kind, very competent & professional. Usually go weekdays in the late afternoon/early evening. The girls who are at the register are always very kind & helpful. Drop in play prices seem reasonable, similar to most other similar venues locally. Definitely 4 stars, only gripe is due to the exorbitant party package pricing.

DONT BOOK HERE! Our experience with booking a party room was less than good. Nothing was set up in the room. We had to set up the tables and chairs. There were not enough plates nor cups given to us (which we paid for) there weren't any utensils nor any napkins for my guests. We had to go back and forth several times asking for more party materials. We had to continuously ask for them to make an announcement for the kids to join for food. We paid over $400 for this experience. Why did we pay so much is we had to set everything up? I texted in advance to come in 30 minutes prior to ensure everything was set up and again, it was not. Upon reaching out to management they said that it was a misunderstanding on my end and that I was at fault. I asked for some kind of discount and or compensation but they refused and left me on read.

This is a cool spot for fun and entertainment for kids of all ages! The variety of indoor attractions is impressive - from bounce houses and obstacle courses to arcade games and toddler-friendly play areas, there's something for everyone. The layout is well thought out, making it easy to navigate even when it gets busy. The staff is friendly and attentive, always ready to help with a smile. While everything is clean and organized, I'd love to see a bit more seating for parents on the entrance. Overall, it's a great place for a family outing, birthday party, or just letting the kids burn off energy!

Had my grandsons party at Jump & play. They set up everything for us so amazing!!! Pearl and the staff are so awesome and attentive and they made sure we had everything we needed. Love Jump & play. Thank you Pearl and the team!!!

The location is in a large strip mall toward the southern end of Hayward. Took. 3 year old toddler who liked some of the things to ride on. Most items that would move no longer worked. There was a block room but not much to stimulate stacking or building. The ball room with vacuum tubes were more for taller kids.One adult admission with the kid admission. An additional adult paid $5 on the Friday we visited. There were many restaurants and fast food places within walking distance of Jump & Play, so we could eat lunch and return to play again since week day admission allowed a return on the same day.

One of a kind for its Opulent & SPACIOUS kids play area, absolutely tired children after their play date/ grad party..leaves teachers and parents happy! Even the restrooms were clean, on site staff extremely efficient & helpful with crowd management :) Super stellar service when it came to communication & assistance KUDOS there was never a dull moment they have looked at EVERY minor detail.

New ownership and the prices are ridiculous. The previous place called "Jumpity Bumpity," before they changed ownership, had an options for an hour or all day. Sometimes you just want to bring your kids to play for a bit. Now, weekdays are $16 for all day. Weekends $18 all day Even if you come for 1 hour. Or like us today, we came 2 hours before closing. There are no discount. It's firm on the prices no matter what. I think my kids and I will be going to a different indoor playground with a more reasonable price and options for hourly.

Safe and fun place for little ones to play! Reasonable prices and more than enough things for kids to climb and enjoy themselves.

Honestly, my son enjoyed this place. But every time we come they find a new reason to charge for something. The new policy is that they HAVE to wear their cheaply made socks. The lady at the front desk was super rude about it too. It's also not that clean, there is hair everywhere on the floor, I've found a bunch of used bandaids (especially inside the ball pit thing), it's just gross.

Nice play but awful service. They had a private party starting at 530pm, we got there at 510 Pm. Kids all excited and in their socks. The lady at the front desk told us that they would only have about 20 minutes of play time, so I asked for a discount, since instead of 2 hours worth of play they would only have 20 minutes, and I couldn't take them back, cuz the kids were way too excited At that point. The lady gave us a $2 off per kid discount. So the total for 20 minutes of play for two kids was $23! For 20 minutes!! Despite asking for a discount, multiple times, for a 3-year-old, and a 6-year-old!! Bad customer service!