Hennessey House

The staff were amazing and the system is run extremely efficiently and they are very organized. They took amazing care of my pup and provided everything I needed to keep him comfortable post op. They were accommodating and very responsive.

Honestly, it was just alright. Nothing fancy, nothing notably special, it served its purpose. I booked us a room here so we wouldn't have to drive home after the Meat Carnival (it was all-you-can-eat and drink!). The location is amazing. Downtown is easily accessible and parking is free. If you need quiet to sleep, this might not be the spot for you. We could hear someone's music playing all night long and we didn't have neighbors so it was coming from downstairs. The bed appears comfortable at first lay, but quickly becomes uncomfortable. We just could not get comfortable all night and had a terrible time sleeping. Sadly, we were not able to enjoy the breakfast but it did smell delicious! Also sad they stopped doing the fresh cookies. We arrived around 4:15 and check-in is now self-check-in so it was easy enough. But it is definitely missing that personal flair of meeting someone on-site. I don't think we saw a single person our entire stay. We might stay here again but it wouldn't be my first choice.

I had such a wonderful weekend here with my husband. He booked two nights and the location is perfect. The house is in walking distance of the down area, oxbow market, wine train, and river. The grounds are beautifully landscaped with lots of flowers and plants throughout. For cooler months they do have a sauna but we didn't use it on account of the heatwave. When you get there, you'll see a sign indicating parking and check in is in the back so just pull around the block. On arriving we were greeted and given a plate of homemade brownies as well as a general rundown of when and where breakfast is. They have both indoor and outdoor dining. You can request breakfast time and they start at 8:30. 5pm is wine and cheese hour, which can be delivered to the room. Lori was so friendly and helpful throughout our stay. We had an upstairs room with the most beautiful decorations and bathroom. The tub fit two comfortably and a bubble bath bottle was available. The bed was also very comfy and I liked the soft sheets they used. Breakfast is always a highlight for me at b&b and this place does it right. Our first morning we got an amazing southwest souffle, potatoes, mini cornbread with syrup glaze and fruit plate. Everything was delicious. They start coffee at 7am I believe. Overall this is a perfect place to stay when wine tasting in the area and I would highly recommend making a reservation.

We had problems with our room, as ell as their noisy breakfast area, and management didn't seem to care.

My wife and I loved staying here. The owners (Lorri and Kevin) are very kind and genuine.Upon arrival, freshly baked cookies were waiting. It was a daily afternoon treat if you're around. Wine and cheese is provided if you want to sit outside and enjoy before you head out to dinner.A delicious breakfast is served every morning with coffee and or juice. Hard to beat a home cooked meal that seems to be made with love. We were asked upon arrival about any dietary preferences and they made sure to remind us that breakfast was made to our preferences. A sign that they are caring, considerate, and accommodating.Downtown Napa is literally a short 2-3 blocks away so all of our dining reservations were easily accessible and well within walking distance. The room was very clean and all the necessary amenities were there. True to what you might expect from the exterior look of the house, our room and the rest of the house had warm Victorian charm.It's relatively quiet, even with other guests staying there. You'll cross paths with each other in the morning hours or at wine and cheese, but everyone respectfully kept to themselves or just smiled with a casual greeting upon passing.We whole heartedly recommend Hennessey House! Thank you again Lorri and Kevin.

I have stayed here before - under previous ownership and if I had done the Yelp review at that time It would have been 5 stars. THIS ownership / management, whatever It is - doesn't even come close to comparing to my previous stay. They used to do personal check ins, homemade cookies, wine pours, cater breakfast to allergies, even offered to have breakfasts delivered to your rooms, actually clean the rooms, offer clean towels, TALK to the guests. All of that is gone. To check in they email you a code to your room - no one was even in the main house when I came to check in. They did not check for allergies with breakfast. Breakfast was BEYOND bland (2 eggs and toast). I have been here 3 days and our room has not been cleaned, no clean / fresh towels, no one has checked in on us, nothing. I've even called to ask for towels and no one answers the phone. The voicemail says to email them at [email protected] The TV is supposed to be mounted on the wall and it's not - there's areas in the bathroom that wall putty has been used to patch areas and It hasn't been repainted (tacky) For the amount of money this place is ($1400 for 3 days for me) I expect a lot better - even given the experience I had previously - at least consistency - these new owners are going to run this place to the ground. Everything that is typically personal about a bed and breakfast is gone. You can receive more assistance at a holiday inn. Unfortunately, we will not be back.

The owners of this B&B, who claim to be retired and unreachable directly, deserve to know what is going on at their business. We live on the far end of Brown street and used to send our family and friends to stay at HH because of the proximity to us and the downtown area. Not anymore.First, there are two vehicles parked in your lot that are a nuisance to your guests and your neighbors. Both cars won't pass inspection in CA because of their incredibly loud mufflers. These vehicles are being worked on in your lot or just outside of your lot (usually on Mondays), and are often driven around this area at high speeds. The person driving these cars, a male, also sleeps in his pick up truck. He should know this is a residential area and there are multiple schools within a 2 block radius. We have reached out to your manager months ago and this continues to be an issue.Separately, there are questionable vehicles and people that make stops at your business; dropping off people and waiting around for several hours. A couple of weks ago, it was a woman pacing back and forth in your lot for many hours with an infant and then urinating in the bushes on your property. A few weeks ago, a mercedes benz was waiting for someone for several hours; all of his windows were smashed in with a hammer. We've called the Napa police on these issues, but you deserve to know this is not a good look!!!

The staff was so nice and was extremely helpful when we wanted to use the kitchen to set up our own charcuterie board. This B&B is a nice quick walk to downtown Napa and was very quiet.

I had my reservations-but the new owners came through when I requested a change. They honored my request and I appreciated it. They went above and beyond.

The room was good until we tried to sleep. The pillows were terrible so much that we got no sleep. Then the next morning, there was no hot water do we could not take a shower. We would have been okay if the owners apologized or did something g other than say we will work on it. For this price, I would not recommend unless you don't want to sleep or shower. What else do you rent a place to stay for?