Hair by Jenna Dentoni

I am so, so disappointed in my experience today at VIP Salon. I'd had high hopes because my husband gets excellent service from Homer's, but I was completely let down today and will never be returning.I made an appointed to have my hair styled this morning. Today is the day of my baby shower and I'm too heavily pregnant to comfortable do my own hair...plus, mama wanted to be pampered a bit, you know? So I called yesterday and asked for an appointment. I was given Donald's number and told to reach out to him. I texted him and described exactly what I wanted: my hair straightened with soft curls added. He responded that he could take me, and we had a plan set for 10am today.I got to VIP before 10am and waited. Donald was late. Okay...no biggie...it happens. I get it. He sat me down and I told him again what I wanted. He worked in silence, beginning to straighten my hair. Mind you, it was about 10:10 by the time he started...and another woman walked in and asked him if he could give her a haircut. He told her yeah and they agreed on 10:30...which was confusing. He still had my style to do though? I figured he knew what he was doing so I didn't say anything. I was really uncomfortable because the lady was just sitting there staring at me, waiting for me to be done.Donald straightened my hair, and did a poor job of it. Which I was expecting; most stylists, when they put curls in my hair, don't make my hair pin-straight. But instead of continuing, he pulled off my cape thing and told me it would be $25. I just looked at him like...excuse me? And then he had the nerve to ask me how much I wanted to give him as a tip since I was using my card. I spoke up and told him that what he'd done was not what we talked about either via text OR when I sat down, and I wasn't happy. I was actually damn near in tears. I looked awful! All he did was vaguely gesture to my hair and tell me "it has a slight curve". Infuriated beyond words and waaaay to pregnant to tactfully handle the situation any further, and because I no longer trusted him, I paid him the $25 and left. I ended up going right around the corner to Salon Michelle, where the owner took me in instantly and fixed the hack job Donald had done.Had he listened to me in the first place, that would have avoided my bad experience. And had he listened to me when I told him he hadn't done what we'd talked about...if he had even TRIED to correct it instead of trying to convince me that my eyes weren't seeing a bad hair job...if he had even just apologized, and not rushed me for a walk in...this situation and my business could have been salvaged. Instead, he ignored me, did a bad rush job on me, took my money anyway, and sent a very pregnant, very stressed out woman away disappointed.I won't ever go back to him or VIP.

I was here with my fiance while she was getting her hair all dolled up. They did a great job on her hair. She looked beautiful. This place is huge, the staff is nice and friendly. They let me sit in the salon chairs next to my fiance while she was getting her hair done. As we were leaving to my car in the parking lot, I suprised my fiance with a beautiful set of flowers. One of the employees saw us from the inside and ran to the door to look out and say "AWWWWWW". That really made my day and it made it even more special. I would take my fiance back to this place.

I went in last week for HIGHLIGHTS, but left with more of a solid color and was told my color blended in with my natural hair color. And that next time we could go lighter. I paid $165. Went home and took a closer look at my hair so I scheduled another appointment to have it fixed. It came out even worse than it did the first time!! She suggested I go home with a leave in conditioner and a cap. After being there since 2:00 and not being done until almost 7:30 I said it was ok. And she kept saying she had dinner planned with her family at 6:30 for her birthday. So I said ok that was fine because I didn't want to be there anymore anyway. But then I got home and saw the disaster she did to my hair. She did a horrible job. And she charged me $255. I asked for a refund because I had to go somewhere else to have it fixed where they actually have experience and know what they're doing. Tried talking to the front desk, hairstylist that did my hair, and even the owner and no refund. They have very bad customer service. I went there 2 years ago to have highlights and Cha did a great job with my hair. I regret having my hair done by Katie.

Don't be fooled by the 5 star reviews. Should be zero stars if that was a choice for me. Should have written this May 4th when my daughter had her shoulder length hair curled. That's "CURLED" only. No cut, no style, no color. KATIE charged $70. $70 for a job most hairstylists only charge $30. I thought that was highway robbery. I will never allow my kids go back there. Avoid this place. Absolutely avoid Katie.

If your looking to color your hair or get some highlights for the spring, then go to NANCY! I've been with her since she was at Sir Gauuan's and she always get me what I'm looking for! Very resonably priced, you'll love her!

Thank you Cha for this awesome and pretty Haircut you just did for me today. Your soo good. It took me a long time since moving to Stockton to find somebody as wonderful as you. Thank you Cha!!!

This was my first time cutting my hair here and will probably be my last. I called a few hours before my hair appointment and was quoted $15-$20 for a lady's haircut. I was told my hairstylist will be Donald since he is the only one available during 6pm and I wasn't picky. Upon arrival, I already didn't feel comfortable while the owner Cha just sat there with her head buried in her phone while her assistant directed me to Donald. I told Donald what hairstyle I wanted and asked if he could wash my hair since I worked all day and had oiler hair. While he was washing, he mentioned how oily my hair was and questioned how many times I washed it. He didn't say anything about charging extra $15 for washing my hair which eventually happened when I paid. The conversation was cold and awkward. Off to the cut, Donald did a decent job. The hair looks presentable but it looks nothing like the picture I showed him. While he was cutting, often times he slaps hair near my face causing it to itch or cut really close to my eyes where it would make me nervous. He even made a sneering remark saying I have too much hair and have a cowlick in my bangs. So unprofessional and I really didn't ask for his opinion. In the end, I got a $35 generic haircut bec they decided to charge me extra $15 for the hair washing and blow dry. Usually at all the salons I've been to, these are included or they would tell me otherwise. I suggested to them that they should inform future customers about the $15-$20 haircut is only for DRY haircuts. Whatever that means. I'm not going back. Save your money folks. With that kind of $$ you get a chicer haircut at a cuter and cleaner place!

Don't let Donald touch your hair! I asked for layers and got home and had no layers!?!? I had to go to another salon afterwards just to get my hair CUT! I honestly don't know what he did. I asked for "a lot of layers" and got a light trim. He didn't speak the whole time. Awkward. I also asked for my eye brows waxed and he rushed me out after the haircut! Didn't even acknowledge my request. Horrible experience

If I could give negative stars I would! The worst haircut of my life! Please please please take my words and do not let KEILA (KAYLA) touch your hair! She will destroy and RUIN your hair! 6 years of experience, yeah right more like an hour of experience! I told her to trim my hair with long layers. She didn't listen. My layers were chopped up, over layered mess! I'm missing chunks of hair in between my layers and she thinned out my hair!!! My hair was at my waist when I walked in. Today I had to cut my hair to my shoulders. I just want to cry.. Obviously, not coming back here.

We all know how unsettling it can be to have another random stranger get her paws on your lovely locks. Am I right, ladies?I went here on a friends suggestion, and boy was I happy. I had Lin, and she was pretty cool. I just had a cut, no color. Not alot of fluffy, annoying, phoney small talk. She seemed nice, normal, and listened to what I wanted. Didn't try to talk me into anythin either. For $25, I was happier in the end than I had been in a while.