Tom Y.
Jun 10, 2024
Horrible living. They don't take of any issues you have. All they care about is collecting their rent. My washer and dryer didn't work for two years. My dishwasher didn't work the whole time I was there. They never fixed it just all around a very bad place to live. I would not recommend it.
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Tyler C.
Jun 10, 2024
Horrible. I would not recommend living here. All they care about is the collection of rent. They never fixed anything by washer and dryer never worked for two years. My dishwasher never worked. They never fixed it. They never did anything. Rent is super expensive all in all, it's a really really horrible place and crappy place to live, so please do your research
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Quiria A.
Sep 8, 2023
No stars. Been here for years started in a 1 bedroom, then 2,now 3. No problems till recently. We have been quite and pay rent on time every month. Recently was on car accident told management what happened. Got new car late Friday night in the morning it wasn't there. PARKED IN MY ASIDED SPOT. 2 hrs after we got home it was towed for no parking sticker. No warning. Half the cars have no sticker. Management claims everyone needs one motorcycles don't have stickers either. It's not posted that you have have to a sticker either. That's not all. New neighbor not even directly under neath us is coming up stairs taking pictures of the porch by my door opening my packages. Then running to management about me feed stray cats that are on my porch not hers. She wants the cats gone because she has a baby and there are bugs. Management claims they can't stop her from opening my packages. Management has no backbone
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Jeffrey P.
Jun 24, 2019
I lived at these apts for 9 years. They are affordable for the area they are spacious and well kept. I really enjoyed the managers that were there they quickly responded to any issues. The only negative thing was the laundry facilities are way outdated and dont work well and the homeless dumpster diving all the time. Very quiet place and u always felt safe there.
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Tom G.
Jun 19, 2015
I've been living here a while, and the pros outweigh the cons, and that is the best way to assess this community. Pros:-Quiet-Prompt in-unit maintenance -Assigned parking-Close to shopping and dining-Pleasant on-site managerCons:-Landscaping being battered by inexperienced landscape contractor.-Laundry rooms are in bad shape, and they close at 9pm so good luck if you get off work at 6pm or later. Essentially you should find a laundromat, because laundry here is a joke.
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Emily S.
Oct 31, 2013
I've lived here a few months and overall I'm pretty happy with it:PROS:*Spacious Apartments*Large Patios*Well laid out space*Helpful manager that you can easily reach by phone or email*Quiet*Guest parking*Close to freeways and shopping*Reasonable deposits and not overly expensiveCONS:*A little bit dated (The plumbing in my place is a little wacky, my dishwasher likes to make sink clouds with soap and my toilet likes to back up even if you've been gone all day and haven't used it)*Pine cones falling on cars
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Stephanie H.
May 29, 2016
Great place to live. We've been here for over 3 years now. Management is always nice and responds to issues. Maintenance crew is helpful. I won't say that there isn't any trouble with break ins, but as far as I know they're not often. It is a gated community and unfortunately when thieves want to get in, they will find a way. Only negative thing I would say is I wish there was more laundry facilities or machines that work, and I wish the pool was bigger. Very trivial things but other than that we've been very happy here.
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Tanya S.
Nov 3, 2013
Been living in these apartments for the past 2.5 years and I have no complaints. The apartments are spacious, the manager and maintenance worker are helpful and address any issues that you may have, and there is assigned and visitor parking. Only bad thing is; cars get towed fast here, but if you follow the parking rules then it's all good. Overall, Grouse Run is very affordable, nice, and in a very good location.
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Oscar G.
Jul 12, 2017
Signed a lease for 6 months and Hands down the worst service out there. Management is garbage and maintenance fixes issues as they please. Been here for 5 months now and 2 of the burners on the stove have been out since we moved in. My AC has gone out 3 times since we lived here and they made us wait 2 weeks to fix our AC in 100+ degree weather with a 1 year old. All management could say is that they were doing their best, also contacted the supervisor and she said she couldn't do anything to help us and she can't control the weather. The only option they gave us was to wait 2 weeks to fix our AC or we could move out a month and a half before our lease was up...? I would NEVER recommend this place to anyone.
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Ashley D.
Jul 6, 2019
Washers and dryers are always broken. Instead of paying $1.25 to wash and $1.25 to dry you end up spending $10 to do 2 SMALL loads of laundry. Forgot about trying to wash your blankets or sheets because you'll overflow and break their machines. Car parts and actual cars are stolen from the parking lot OFTEN although it's gated. My fan from my ac unit was stolen and took 10 days to replace in the middle of summer and they were not very apologetic nor did they offer any solutions except to provide extra fans to blow around the 90 degree air inside my unit. Asked to have a deduction in my rent, pay for someone to repair the ac sooner and deduct the cost from my rent, a vacant unit just to sleep in at night until it was fixed and management was unwilling to do any of these things. Asked to speak with her supervisor and her supervisor was RUDE. Started off the conversation by introducing herself and then said "I heard you have a complaint to make with me". How professional, NOT. Total wrong way to go about talking to a customer. Maintenance patch fixes every thing so stuff breaks over and over instead of fixing the root of the problem. Grounds are always dirty and trash is always on the ground and outside of the trash cans. I wouldn't recommend living here. The landlords are slumlords. They put money over human life. They're not willing to work with you to find solutions to their problems.
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