Grocery Outlet

I do shop this store frequently because of the prices, not to mention the store is clean and the staff are great, and only buy certain things since they don't stock everything and you have to look out for near expiration or already expired dates.....I was doing great until now. I shopped this past Friday and bought two gallons of milk with 10/16 best buy dates. Both jugs contained curdled milk so completely out of milk and at 5:50am. Getting ready to head to Starbucks for coffee (thank God they are already open) but going forward, 1 less item NOT to buy from Grocery Outlet despite "good dates".......I don't know how Grocery Outlet would be at fault here since the jugs were factory sealed and they had stamped dates that were suppose to be valid but consumers have to be careful with outlets.

By far my favorite Grocery Outlet store. Their staff are always ready to assist with a smile on their face. They have a great selection of items at great prices! This is why it is my go-to store when I'm in town.

Everyone is always so nice here.I usually like to go here to buy things I usually don't really need, since their products change from time to time. So if you're in search of your regular holy grail items, don't be discouraged if you don't see it here. Try something new :)You'll find products that are half the price here versus going to another big box store.

Never shopped at Grocery Outlet until it came to Valley Springs. Love this store as the prices are awesome. I do watch the expiry dates and when they are close the price goes down so I stock up. Beer and wine prices are better than anything else I have seen. Purchased Fentimans Bitter Lemonade and it is incredible, I love it. Problem is its not in stock, PLEASE order, more this stuff is an incredible mixer or great to drink as it is. Staff is very friendly and helpful, very glad this store came to our town. Did I say PLEASE order more Fentimans Bitter Lemonade....

I'm really impressed with the selection at this store. The organics, international choices, vegan, NOSH, etc. This store is always clean and their people are friendly. Check the expiration dates, but that's ok.

My wife and I have shopped here for months since buying our second home in Arnold. We've spent thousands of dollars on groceries and other specialty items that GO tends to get at very good prices. I've personally communicated with the manager in past visits about wine etc. My experience today with this manager was incredibly insulting and humiliating. While manning the cart while my wife shopped, I was summoned by the manager to follow him. Not suspecting anything, I did. He took me to the first aisle to a location where he accused me of shoplifting and wanted to know what I put in my pocket, that the camera saw "somethiing". I told him I didn't and asked him to show me where this stolen item was on me. What was he accusing me of stealing? After realizing I had nothing he said "I guess I'll have to take your word for it," and "unfortunately this is the way things are." No, he made the choice to make it this way. To accuse a good customer of shoplifting without real proof was shocking and I continue have hope that this had nothing to do with the fact that I'm a person of color and was in my work clothes. Either way, this was a gut-punch to a person who really tries to think the best of folks. Sadly, after talking to an employee there, it's apparently common practice for this manager. They said he was paranoid. Don't get me wrong, I owned multiple successful businesses for over 35 years and take them very seriously. Yet, I would never accuse, insult, and humiliate my best customers by being reckless and very unprofessional.There was so much I wanted to say on the spot but I was afraid my anger would get the best of me and I would regret it. Watch yourself in Valley Springs Grocery Outlet.

I got kicked out of the grocery outlet for having a cat as a service animal. They told me that only dogs and small ponies were allowed to be service animals, and the supervisor was allergic to cats, so I needed to leave.

Thank you to Christian!Great service and very friendly!!!Helped me check an aisle for more product

First time seeing Christina working the main register by the door today and she is awesome! Helpful, kind and has good energy. As with my interaction with the other staff here. This grocery outlet overall has helpful, friendly, kind staff.

Love the store itself. Frequently visit and find a lot of good deals however lately seems the checkout experience leaves a lot to be desired. Gals talking to each other, sometimes 3 at the checkout, rather than focusing on customers. One checking one bagging and one just conversing with the other two. Fine in a slow day but wait until customer leaves. Geez what has happened to customer service???? Leave on a bad note!