GoldKey Boathouse

We needed a place to store our boat since our storage facility closed down last year in 2019. We search many places and picked GoldKey because of its reviews and the look of its facility. We had very high hopes but then again didn't expect too much since we are not particular with our boat. We just needed a place to store and take it out once or twice in the year. From the moment we signed the agreement we immediately regretted our decision. Although most of their rules are there for you, their guidelines are just plain ridiculous with no wiggle room. We have many example but a few, we couldn't go in to charge our boat ourselves (to save $25 or whatever the price). We gave in considering there may be all sorts of insurance reason why we couldn't ourselves. However when we picked up our boat, it was a quarter charged. To say we were upset, is a complete understatement. We had a kids party to bring the boat to and to sit there with 10 tweenagers pissed because we have to wait for a boat to charge was not pretty! GoldKey will charge for every little thing. Kinda like a add on at a nail salon when My-ling asks if you want the special scrub, or lavender scent buffer, or a cute butterfly design. You end up with a huge bill afterwards. We ask for our boat to be out at a certain time, then come to find out, they pulled it out of the warehouse the night before, leaving your precious ride sitting weathering the storm outside. Why pay the high prices and not be happy or satisfied? This is just a little that we have experienced. We will NOT recommend to anyone. If asked, we will have more horror stories to share. Staff or anyone that we come across at this business does not care one bit. Completely disappointed especially when they are local business.

GoldKey staff have made the past year a welcoming experience. Shawn and Jeff are always so professional and kind. They always greet me and ask if they can provide assistance. It makes the tedious experience of having to drive back and forth to storage a pleasurable trip to know that they will take great care of their customers.

Was in a complete pinch since our forklift ran out of propane in the parking lot next to our building at the end of a job. Went to 76 since they advertise they do propane. 76 IS A JOKE! Gold Key is a blessing. They were closing but the manager was completely understanding and found the guys to fill up our propane tank. He went above and beyond to help us out in a pinch and we are completely grateful. As business owners in the business park we really appreciate other business owners working together. He's earned our respect and anytime someone wants to know where to go for storage or other type services, we are definitely recommending. Thank you!

Gold Key Boat storageI can't say enough about the personable customer service, the professionalism, or the top of line service Gold Key Boat storage provides. They prepare the boat with fresh ice in the cooler, wipe down the interior, and even check the trailer's tire pressure as part of their regular service. Everyone is friendly, informative, and helpful. This summer they went above and beyond my expectations by assisting us with a flat tire on Labor Day (when everyone else was closed). They saved the day. Thanks Jon, Shannon, Victor (aka Vincent),Kevin!! You guys rock!! I highly recommend GKBH to anyone looking to store their boat or RV in a clean, indoor, secured, and well run boathouse!

Was hesitant to go back after a questionable boat service experience with personnel that have since moved on from GoldKey (approximately 2016/2017). Needed an urgent pre-purchase boat inspection on a used boat we we were looking to buy and called GoldKey a few miles away. George answered for the Service department and saved the day, with an appointment within less than 24 hours, and a fair rate. He listened to our request and made time in his busy schedule to inspect our boat, so we had a clear understanding of what we were buying, helping with our negotiation. Not only did he save the day on short notice, but he then proceeded to spend time with us upon pick-up to ensure we understood every last detail of the inspection - going above and beyond in my opinion. Very thorough. A total professional. Happy we took a chance on going back. And we will definitely be going back for to George and team at GoldKey for our boat service needs in the future.

We have been using Goldkey Boathouse for a number of years now. The staff have been so helpful every time we need something taken care of on our RV or Boat. Christina is always on top of all our requests and Craig make sure the guys in the back repair or have our vehicles ready to go. The boat is always in perfect order come boating season. Thanks and highly recommend Goldkey boathouse

BEWARE OF GOLD KEY BOATHOUSEA word of advice:If you store a vehicle or boat at Gold Key in the EDH Business Park, I highly recommend that you take a look at your contract to ensure that your agreement is month-to-month and not annual. There is no benefit to having an annual contact and EVERY RISK TO HAVING AN ANNUAL CONTRACT. There is no early cancellation fee, they simply charge you immediately for the entire year, even when you've been paying month-to-month. There is no professionalism nor integrity and it makes no difference how long you've been a customer or the fact that you stayed with them during the pandemic even though they charged full price and your property couldn't be accessed for months. Just a fair warning for fellow neighbors.

Poor front desk service. Simply rude liars. We left when the indoor storage facility implemented winterizing requirement. Save $500/year, move your boat to sac county.

Great storage facility. The people there are exceptional especially Mike. The service department can fix just about any issues including mechanical and hull. The detailing at the end of the year makes the boat look like it just came off the showroom floor. Awesome property to store your boat with easy in and out access.

Terrible service, damaged my boat and would not admit it. One star is too high of a rating for this shady company. If you want your property damages take it here.