Outside mall entrance/security
Outside (10/26/22)
Before enter the haunted houses
Creep factor
THIS WAS THE PHOTO I WAS TAKING WHEN SECURITY APPROACHED ME
2 1/2 hour wait for worst haunt in the Bayarea
Outside haunt (lines on the left)
Outside mall entrance
entrance
General admission lines (no lines for more expensive tix around 5:30pm)
Ricca Cathrina E.
Nov 1, 2024
Bought upgrade immediate pass however I didn't realize the print out did not only said fast pass (requested for refund of the difference and awaiting response)Came on 30th before 7pm. No lines upon arrival but there were influxes of crowd intermittently.The entrance attendees were awesome and actors were nice. Set wasn't as elaborate but will keep you wondering and waiting for a scare every corner. I don't think you'll need immediate pass or even fast pass on certain hours but I didn't want to take the risk of wasting time waiting in line.Is it worth $176 for three people for about tops 20 mins of scare time? Not for me.
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Ruth T.
Oct 21, 2024
It was a fun experience for the most part to cap off a wonderful birthday night for our eldest. Wait time in line for general admission was a good estimated 15 minutes. I got a good scare and scream throughout the maze for myself and my bunch. However, I found some of the security and actors to be a bit hostile. I get they deal with a lot of people and in some situations things can get a little tense and safely for their actors is a concern. But mind you my group of preteen boys were literally just being kids goofing off in line and playing a game to help pass time as we waited to get in. I observed my group's interaction with the few actors passing and for the most part they responded with typical behavior as if they were startled or scared. But one of the actors & security took offense to some of the kids reaction and security gave them a warning to behave or they'd be asked to leave. I didn't address security but rather as a mom chaperoning 10 teenage boys i just reminded them to stay close to me, be kind and respectful. But honestly I think they were just as confused as i was by the verbal warning. Nonetheless we went about our night and made it through the haunted house, the kids got a kick out of the maze. Although, I do think there should be a little more direction or guidance inside because it's so dark we ended up following the exit signs above and was scolded by an actor for going the wrong way. Lol, it was an honest mistake on my behalf I just couldn't see. Honestly, a lot of the people working there could use a serious break and maybe a few kind words (thank you btw). I know I can't speak on their working conditions but in my opinion it reflects in their demeanor. Nonetheless I would say give it a go I enjoyed it and so did my bunch. The bloody bunny doll with a button for an eye was probably the only one that we saw in line waiting that stayed in character and didn't have a complete attitude.Lastly the preacher character, talking to a bunch of preteen boys about their "private parts" was inappropriate, unprofessional and unprovoked. You're an adult (working at that) DO BETTER please and I do mean that in the most respectful way possible.
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Carlota C.
Sep 21, 2024
We came with a group of parents and a bunch of 13 y/o teens on a Saturday night before the park opened. The lines weren't very long. There were already several actors outside doing their scare tactics, and getting the visitors excited.We were in line for about 20 minutes. They gave us a tiny flashlight before entering the maze, which hardly helped because it was really dark inside. I like that with only a few steps, we were already inside the maze. No time wasted.I was in the very front with another mom and the kids were behind us. The other parents were at the end of the line. As we opened each door and entered a new room, I got chills down my spine. The teens were clinging to each other and shrieking all kinds of stuff. The experience was thrilling to say the least! They did such an awesome job on the production and audio visual effects; the actors were amazing and remained true to character! Totally worth the standard entrance fee for us. We came out panting and out of breath! Lol! The kids and I talk about it to this day, and we still get goosebumps.
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Annabelle R.
Oct 30, 2023
Got the "immediate admission" tickets, and it came in handy to skip the lines the Saturday before Halloween (yes, there was already a line when they opened at 5pm). But I think the Fast Pass tickets would have been sufficient and better value (if you're arriving closer to opening time). It was fun. We had a single flashlight which was so cheap and dim that it was almost pointless to use. Besides, it's not exactly pitch black in there, so we could see the themed decor and setup just fine... as well as the monsters that creep up on you inside. I like that they didn't just do the typical jump scares... in fact the quieter creatures and characters were sometimes creepier. The sets were decent, not cheap looking, and the costumes and makeup of the actors were pretty good, for both those inside the haunted attraction and others outside scaring attendees waiting in line. I like the thrill of haunted houses, so in our short-lived, somewhat overpriced, excitement of "two haunts" combined into one continuous walk-through, I made sure there was lots of screaming :D
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Bryan B.
Dec 17, 2023
The experience was okay, what upset me was my partner lost an earring during the jump scares and she reached out to be told they had the earring in hand, because someone was honest and gave it to them. She couldn't pick it up that weekend so I went the next weekend. What happened next was one of most frustrating experiences I ever. They had me wait hours at the mall to tell me that the earring was no longer there. They gave me the runaround for weeks, essentially telling me that the ring was either stolen or lost. No responses from Steve the manager and the person who "accidentally thought they took it home" stopped responding as well. I'd be surprised if we were the only people whose lost items who stolen. If it was a phone it'd be easier to get but half of an earring set? It just boggles my mind. Posted the messages because it was really upsetting. I don't think it's worth filing a police report, but please don't expect human decency from the Managment or people running this event. Purely disgusting to steal from people who are paying 40-50 a head for a 5 minute walkthrough through hard corridors. If you were planning to steal it, or lost it, just own up to it next time please. Don't do this to another couple.
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Kayla S.
Oct 29, 2024
Went tonight to the fear overload with my boyfriend we dressed up in our costumes I was a deer and all the actors wanted to eat me LOL... we walked in and BAM straight followed by one of the scare actors I loved it! I screamed so loud. sadly was too scared to go in but they handed me a light necklace to warn the actors not too scare me, but still got scared (in a good way) all these horrible reviews made me mad. Yall don't know how to have fun and it shows. This place was great. Makeup and costumes were outstanding. There is 2 haunts and everything is so detailed definitely worth the price. I also had a favorite scare actor (teddy) they were the chillest and sweetest monster out there, but still absolutely terrifying. Will miss that little monster !! I recommend!
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TheRealDeal Y.
Oct 22, 2024
Definitely not worth the price. I went on a Monday night so maybe the best actors weren't on shift but it was not scary at all compared to other haunted themes parks I've been to. The actors need to scare the people more (yell at their faces, be more loud, follow people). I was disappointed and it was short. Would not go again.
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I. F.
Oct 29, 2024
Not sure why the reviews here are so low.. am pretty surprised actually!! Thought this haunted house was great!! I was scared out of mind lol. From the moment i stepped into line, there were actors hovering nearby and approaching us and i even started regretting buying the tickets for my friends and I as actors looked soooo scary!! And then.. after basically no wait (i bought the fast pass) we entered this house of terror. I immediately closed my eyes (and honestly kept them closed half the time because that was how scared i was) and everytime i opened them i saw body bags and moving bodies lurching in the shadows and corners. My friend next to me kept her eyes open the entire time and was screaming every 10 sec. It was pretty horrifying! I almost cried. But all in all, if you're looking for some fun (the halloween kind) this place is great and the costumes and make up looked authentic and high quality and ooooo SO SO nightmarish! I don't know how they do it but all the actors were equally horrifying and i would never imagine them in my worst nightmares (there was also a zombie lady sitting in a wheelchair with an IV bag infusing... i'm a nurse and that creeped me out so much so that's saying something definitely best scare of a haunted house i've ever been to so far (and i've been to the ones at those bigger amusement parks!)
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Andrea B.
Oct 29, 2022
Yelp's current rating of **2.5 stars** is spot on. Purchasing tickets online is easy. Pricing fluctuates by demand. We arrived at the mall at 6:45 p.m. The website says that Fear Overload opens at 7:00 p.m. However, they did not open the mall doors/Fear Overload until 7:30 p.m. Once you walk through the mall doors you will enter another line to go into the haunted houses. There are three lines - immediate access, fast pass, and the regular line. As we got in line at 6:45 p.m. we probably had approximately 30 people (=8-10 groups/parties) in front of us in the FAST PASS line. Once we entered the inside line, we did not get to go into the haunted houses till 7:55 p.m. So we stood in the FAST PASS line for over 1 hour. Here is why the line, even for FAST PASS, is long. They let one group/party in every 1 minute. So if you are the 10th party in the inside line, that is a minimum of a 10-minute wait, but wait there is more. The immediate access line gets priority over anyone else. Then they let 1 to 3 parties of FAST PASS people in, then 1 regular line party. I would estimate that once you get into the inside line you have a MINIMUM of a 1 hour wait, which explains why some of the reviews said they had to wait 4 hours!!! That is crazy!!!Enough about the ridiculous lines, let's talk about the haunted houses themselves. Remember this isn't HHN (for those who are not familiar with that - Universal Studios Halloween Horror Nights, basically the best haunted houses you can go to because they have access to props from all the great horror films). It is super dark even with the tiny flashlight which is dimmed, you can barely see the props. All the walls were just wood with some random spray paint. What few props we were able to see were pretty lame, the actors were actually decent, though they lacked the scare "startled" aspect. You can basically see them when you enter the room, they don't really jump out at you to scare you. Remember to go through the doors, not the black curtains, but it is so dark, sometimes you can't see the doors.Overall, it took approximately 10 minutes to go through both haunted houses. Is it worth the wait, probably not, but I wanted to check it out and I did, highly doubt I would go back again. If you are looking for the ultimate haunted houses, go to Universal Studios!!
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Marcus D.
Nov 1, 2024
Maybe I'm not doing it right but it was pretty underwhelming. Other people were screaming and obviously had a great time, my group however wasn't scared at all. It was a 1.5 hour wait for general admission so we upgraded to fast pass which is worth it. Tbh the anticipation was scarier than the actual haunt. Pretty small, 10 minute experience maybe? I came on Nov 1 so maybe the A listers weren't there but we weren't really scared. They just kinda stand there and walk at you and scream. We went kind of slow so we let others go ahead of us since we wanted to make the most of it for the price. Idrk what to say it just wasn't scary
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